Conrad's Tire Express & Total Car Care

Conrad's Tire Express & Total Car Care ico

(480 reviews)

Auto Repair StationsOhioCuyahoga CountyBereaWest Bagley Road

Cuyahoga County . Ohio

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Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

Conrad's Tire Express & Total Car Care Introduce

Conrad's Tire Express & Total Car Care operates as a leading establishment within the "Auto Repair Stations" platform category, providing a broad spectrum of automotive services and products to local users. Far more than just a tire shop, Conrad's positions itself as a complete car care center, addressing a wide range of vehicle maintenance and repair needs, from routine checks to more complex diagnostics.

When you visit a Conrad's Tire Express & Total Car Care location, you'll generally find a well-maintained and professional environment. The waiting areas are typically clean and comfortable, often equipped with amenities for customer convenience, such as seating, possibly Wi-Fi, and sometimes a television. The service bays are designed for efficiency and safety, reflecting a commitment to organized and professional automotive work. You'll likely see a clear display of various tire brands and models, showcasing the diversity of their tire inventory. The overall atmosphere is usually one of professionalism and customer focus, aiming to provide a reassuring experience for vehicle owners bringing their cars in for service. Parking is usually readily available and accessible, facilitating easy drop-off and pick-up of vehicles. The facilities are typically structured to handle a steady flow of customers and a variety of service tasks, demonstrating their capacity as a full-service auto repair station.

Conrad's Tire Express & Total Car Care provides an extensive array of services and goods, aligning perfectly with its classification as an Auto Repair Station. At its core, the business excels in **tire services**. This includes the sale of a wide selection of tires from leading manufacturers such as Goodyear, Firestone, Bridgestone, Cooper, BF Goodrich, and more, catering to various vehicle types (cars, trucks, SUVs) and driving needs (all-season, performance, truck/SUV, etc.). Beyond sales, they offer comprehensive tire services like **tire installation**, **tire rotation**, **wheel balancing**, and **flat tire repair**. Their expertise in tires is a key differentiator, ensuring that customers receive appropriate recommendations and professional mounting and balancing.

However, the "Total Car Care" aspect of their name signifies a much broader service offering. This includes essential **vehicle maintenance services** such as:

  • **Oil Changes & Lube Services:** Offering various oil types and filters to keep engines running smoothly.
  • **Battery Replacement:** Testing and replacing automotive batteries to ensure reliable starting power.
  • **Fluid Exchanges:** Including transmission fluid, coolant, power steering fluid, and brake fluid flushes, vital for system longevity.
  • **Filter Replacement:** Changing air filters, cabin air filters, and fuel filters for optimal vehicle performance and passenger comfort.
  • **Shocks and Struts:** Inspection and replacement to maintain ride comfort and handling stability.
  • **Belts & Hoses:** Checking and replacing critical belts (serpentine, timing) and hoses to prevent breakdowns.
In addition to maintenance, Conrad's also performs a significant range of **automotive repair services**:
  • **Brake Repair:** Comprehensive brake services, including pad and rotor replacement, caliper service, and brake fluid flushes.
  • **Wheel Alignment:** Precision alignment services to prevent premature tire wear and improve vehicle handling.
  • **Air Conditioning Repair:** Diagnosis and repair of automotive A/C systems to ensure comfortable cabin temperatures.
  • **Heating & Cooling System Repair:** Addressing issues with radiators, thermostats, and other cooling system components.
  • **Engine Diagnostics:** Utilizing advanced diagnostic tools to pinpoint issues indicated by check engine lights and other warning signs.
  • **Engine Tune-Ups:** Services to optimize engine performance and fuel efficiency.
  • **Exhaust System Repair:** Repair or replacement of mufflers, pipes, and other exhaust components.
  • **Steering and Suspension Repair:** Addressing issues that affect vehicle handling, ride quality, and safety.
  • **Electrical System Repair:** Diagnosing and repairing electrical issues, from minor wiring problems to more complex component failures.
This extensive list demonstrates their capability to handle a significant portion of a vehicle's service life, making them a one-stop shop for many drivers.

Key features that define Conrad's Tire Express & Total Car Care include their **broad network of locations** across a specific region, making them accessible to a large customer base. As a family business with a history spanning decades, they often emphasize a heritage of **customer service**, focusing on competitiveness, convenience, respect, and fairness. Many locations are also **AAA Approved Auto Repair Facilities**, which signifies adherence to strict quality standards and often provides AAA members with specific discounts, such as a percentage off labor or parts. This AAA approval speaks to a certain level of trust and quality assurance. Another notable feature is their ability to offer **financing options** for repairs, which can be a significant benefit for customers facing unexpected and costly vehicle issues. They also offer a **free courtesy vehicle inspection**, which is a value-added service that helps customers stay informed about their vehicle's health without an upfront cost. Their commitment to offering various **tire brands** provides customers with choices to fit their budget and performance needs.

Conrad's Tire Express & Total Car Care regularly runs various **promotional offers and discounts** to attract and retain customers. Local users should frequently check their website or visit the store for current deals. Common promotions include:

  • **Rebates on Qualifying Tire Purchases:** Often tied to specific tire brands like Goodyear, Bridgestone, or Firestone, these rebates can offer significant savings. These might be mail-in rebates or instant rebates at the time of purchase.
  • **Discounts on Services:** This frequently includes offers like a specific dollar amount off an oil change, fluid exchanges, or a free alignment inspection.
  • **Clearance Tires:** Special savings on remaining sets of tires from various brands.
  • **Financing Promotions:** Special financing terms, such as 0% APR for a certain period, for purchases made with their affiliated credit cards.
  • **Free Battery Inspections:** Often accompanied by a discount on new battery purchases.
  • **Seasonal Specials:** Promotions tailored to upcoming weather conditions, such as winter tire deals or A/C service specials in warmer months.
  • **Coupons:** Printable or digital coupons for various services, which can be found on their website or through local advertisements.
  • **Loyalty Programs:** While not always explicitly stated, some locations might have systems in place to reward repeat customers.
For instance, specific promotions have included rebates of up to $255 on qualifying Goodyear purchases, $140 instant rebates on certain Goodyear Assurance Maxlife overstock tires, and $5 off oil changes. They also offer a free flat tire repair service, which can be incredibly convenient for drivers in need. These promotions are typically time-limited, so checking frequently is advisable for local users looking for savings on their automotive needs.

In conclusion, Conrad's Tire Express & Total Car Care serves as a vital resource for local vehicle owners within the Auto Repair Stations category. Its comprehensive service menu, which spans from specialized tire sales and services to general vehicle maintenance and complex repairs, positions it as a convenient and reliable partner for automotive care. Combined with a professional environment, a focus on customer service, and a consistent stream of promotional offers, Conrad's aims to be the go-to destination for maintaining vehicle performance and safety in the community.

Conrad's Tire Express & Total Car Care Photos

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Conrad's Tire Express & Total Car Care Location

Conrad's Tire Express & Total Car Care Customer Reviews

Although the tires look fine, they are super overpriced. On top of being a lot, which I expected, the manager and front desk guy was VERY rude. Often made smart remarks and sarcastic responses. Did not really talk much about the car just seemed to always be annoyed when me or my husband had a question. My husband and I are African American and I think it played a BIG part in how we were treated, even while be charged 400 dollars for two tires. Will definitely NOT come back, don’t waste your money or time here. You guys need to treat customers better.

Apr 21, 2025 · Mareeona Cavor

Conrad’s Tire Express & Total Car Care stands out as a reliable automotive service provider, renowned for its quick tire services and comprehensive car maintenance. With multiple locations, Conrad’s has established a strong presence and reputation in the industry, emphasizing quality, speed, and customer satisfaction. When you visit a Conrad’s location, you can expect professional service in a well-maintained environment. They specialize in a wide range of automotive needs, including tire installation, battery replacement, brake services, and routine oil changes. Conrad’s is particularly noted for its expertise in tires, offering a broad selection from leading brands, and providing detailed advice to help customers make informed choices based on their specific driving conditions and vehicle requirements. One of the highlights of Conrad’s service is their efficiency. They understand that time is valuable, so they strive to complete services quickly without compromising on quality. Many customers appreciate the Express Tire installation, which promises new tires installed in a remarkably short time. Moreover, Conrad’s also provides comprehensive car care beyond just tires. From suspension systems to transmission services, their certified technicians are equipped to handle a wide array of repair and maintenance tasks, ensuring your vehicle runs smoothly and safely. Here’s a tip: Take advantage of Conrad’s free tire rotation and flat repair services, which come with tire purchases. These added perks not only enhance the value but also extend the life of your tires. Overall, Conrad’s Tire Express & Total Car Care offers a trustworthy and efficient solution for those in need of automotive services, particularly tire-related. Their commitment to customer care, paired with expert service, makes them a favored choice for car owners looking for reliable car maintenance and repair.

Jan 06, 2025 · advocate praxis

My brother-in-law and sister came there with their vehicle that had over 200,000 miles on it and had many underlining problems. This place coldly just gave them a quote of well over 4000 for new tires a brake job and axle rod replacements not even considering if it’s worth it for them or not Don’t bring your junker here to get fixed if you think it may not last longer than it will take you to earn that money back lol They found someone much better and honest who Encouraged them to decide if it was worth it or not, and they decided just to purchase a newer car instead. So sad how people put money first before anything

Jan 11, 2025 · Bingo Smith

Avoid these huge corporate owned companies go to your small business independently own shops in your area. After reading some of these negative reviews and being a former customer I can see how all this is becoming an issue, not with just them, but with other big companies as well. Everybody’s cutting costs, but we’re paying higher prices and they don’t really care whether or not our service meets their so-called standards Find a local ma and pa shop to get your car fixed they depend on giving you the best service possible for their well-being and livelihood. These large companies like Conrads have accounts with businesses and they couldn’t care less about the little man

Jan 11, 2025 · Michael Preamble

Put expensive tires on 2 cars. Started leaking immediately. Whole time my son and I are putting air in our tires every week. Brought the car back up there 2 months later and was mansplained away and charged $90 for an alignment. Later went to another Conrads and had to spend another $300 to replace where you put air in (not under warranty). Brought my car to another shop because the tires are so loud I can barely hear when I get a phone call and was told my tires are bad and I need new tires. Over $2,000 for two years of constantly refilling tires, being brushed off and mansplained to from Berea Conrads, horrible unsafe tires and no help because I can’t prove alignments every 6,000 miles. Go here if you enjoy getting robbed and disrespected. Update: Bought new tires elsewhere. New Conrads management reached out, put them on for free. Finally driving without wobbling extremely loud tires. It feels amazing. After 2 years I can finally drive my car without anxiety stress and frustration.

Dec 21, 2024 · Charrissa Hayes