Complete Auto Glass

Complete Auto Glass ico

(1 reviews)

Auto Repair StationsMichiganEaton CountyLansingSouth Creyts Road

Eaton County . Michigan

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  • +1 866-507-1787
  • completeautoglass.net
  • 4724 S Creyts Rd, Lansing, MI 48917, USA

Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Complete Auto Glass Introduce

Complete Auto Glass operates within the specialized niche of the Auto Repair Stations category, focusing exclusively on vehicle glass repair and replacement. As such, it provides critical services and goods tailored to the specific needs of vehicle owners dealing with damaged windshields, side windows, rear windows, and other auto glass components. While many general auto repair shops might offer some glass services, Complete Auto Glass distinguishes itself by dedicating its expertise and resources entirely to this vital aspect of vehicle safety and integrity.

Environment and Facilities

While specific details about the physical location and customer-facing amenities of "Complete Auto Glass" (as a generic name for a specialized service) are not universally available, a reputable auto glass repair station typically maintains a professional and efficient environment. Such a facility would be equipped with dedicated bays for vehicle glass work, ensuring a clean and controlled atmosphere for precise installations and repairs. Given the nature of auto glass work, which often involves adhesives and careful handling, a well-ventilated and dust-free environment is crucial for optimal results. For services like windshield replacement, which can take a few hours, a comfortable waiting area with amenities like Wi-Fi and refreshments is often provided for customers. Many modern auto glass services also offer mobile repair units, bringing their expertise directly to the customer's home or workplace, thereby minimizing the need for a physical visit to a brick-and-mortar location. This mobile service option is a significant convenience feature for users, allowing them to continue with their day while the repair is performed on-site.

Comprehensive Services Offered

Complete Auto Glass provides a specialized range of services primarily focused on all types of vehicle glass. Their offerings typically include:

  • Windshield Repair: This service addresses minor damage such as chips and small cracks, often caused by road debris. Technicians use specialized resins to fill the damaged area, preventing the damage from spreading and restoring the structural integrity and optical clarity of the windshield. This is often a cost-effective alternative to full replacement.
  • Windshield Replacement: For more severe damage, such as large cracks or shattered glass, a full windshield replacement is necessary. This involves carefully removing the damaged windshield and installing a new one, ensuring a proper seal and adherence to safety standards.
  • Side Window Replacement: Whether it's a shattered side window due to an accident or a broken power window mechanism, Complete Auto Glass can replace various types of side windows, including tempered and laminated glass.
  • Rear Window Replacement: Similar to side windows, rear windows (backlites) are also replaced when damaged beyond repair. This often includes ensuring the functionality of defroster elements if present.
  • Door Glass Replacement: This involves replacing the glass panels within vehicle doors, which can be damaged due to various reasons, from accidents to vandalism.
  • Mobile Service: A key convenience for customers, many auto glass companies offer mobile repair and replacement services, dispatching technicians to the customer's location, whether it's their home, office, or even roadside. This saves time and hassle for the vehicle owner.
  • Advanced Driver Assistance Systems (ADAS) Calibration: Modern vehicles are increasingly equipped with ADAS features like lane departure warning, automatic emergency braking, and adaptive cruise control, which often rely on cameras and sensors mounted on the windshield. After a windshield replacement, these systems often require precise calibration to ensure they function correctly and maintain vehicle safety. Complete Auto Glass, if equipped with the necessary technology, would offer this crucial service.
  • Insurance Claim Assistance: A significant part of auto glass repair involves working with insurance companies. Complete Auto Glass typically assists customers with their insurance claims, handling the paperwork and direct billing to make the process as seamless as possible for the client.
  • Quality Glass and Materials: Reputable auto glass providers use high-quality glass, often Original Equipment Manufacturer (OEM) or Original Equipment Equivalent (OEE) parts, along with industry-standard adhesives and sealants to ensure durability, safety, and a proper fit.
Distinguishing Features

For an auto glass specialist, several features highlight their commitment to quality and customer service:

  • Specialized Expertise: Unlike general auto repair shops, Complete Auto Glass focuses solely on glass. This specialization means their technicians possess in-depth knowledge and experience specifically in auto glass repair and replacement techniques, tools, and materials.
  • Quality of Materials: A key feature is the use of high-quality glass, often OEM or OEE, which ensures the new glass meets the same safety and structural standards as the original. This is crucial for vehicle integrity and occupant safety.
  • Trained and Certified Technicians: Reputable auto glass companies often employ technicians who are trained and certified in auto glass repair and installation, ensuring precise and safe work.
  • ADAS Calibration Capabilities: In today's automotive landscape, the ability to properly calibrate ADAS systems after a windshield replacement is a critical differentiator, ensuring the vehicle's safety features remain fully functional.
  • Convenience through Mobile Service: The offering of mobile auto glass repair and replacement services is a significant feature that prioritizes customer convenience, minimizing disruption to their daily routines.
  • Insurance Navigation: Their ability to directly assist with and handle insurance claims simplifies the process for customers, reducing stress and paperwork.
  • Warranty on Workmanship and Glass: A strong warranty on both the installed glass and the workmanship provides customers with confidence and peace of mind regarding the longevity and quality of the repair or replacement.
  • Prompt Service: Given that a damaged windshield can significantly impair driving safety, a commitment to quick turnaround times, sometimes even same-day service for common repairs, is a valuable feature.
Promotional Information and Offerings

While specific, real-time promotions for "Complete Auto Glass" would need to be verified directly with the business, typical promotional strategies for auto glass companies in the "Auto Repair Stations" category often include:

  • Competitive Pricing: Many auto glass companies aim to offer competitive pricing for their services, sometimes with a "lowest price guarantee" against local competitors to attract customers.
  • Insurance Deductible Assistance: Some companies may offer to waive or reduce a portion of the customer's insurance deductible, making the repair more affordable out-of-pocket.
  • Special Discounts: Discounts might be offered for specific groups, such as military personnel, seniors, or members of automotive clubs (e.g., AAA/CAA).
  • Free Chip Repair: Often, if a customer has comprehensive insurance, minor windshield chip repairs can be offered at no cost to the customer, as insurance companies prefer to cover a small repair over a full replacement.
  • Lifetime Warranty: A common and significant promotional offering is a lifetime warranty on the workmanship of the installation and against manufacturer defects in the glass itself.
  • Online Quoting and Appointment Scheduling: To streamline the customer experience, many auto glass businesses provide online tools for obtaining quotes and scheduling appointments, including mobile service appointments.
  • Customer Referral Programs: Some businesses incentivize referrals, offering discounts or other benefits to customers who recommend new clients.

For the most current and specific promotional information, it is always advisable for local users to contact Complete Auto Glass directly or check their official website if available. Their focus on specialized auto glass services, coupled with potential customer-friendly features like mobile repair and insurance assistance, positions them as a dedicated solution provider within the auto repair landscape.

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Complete Auto Glass Customer Reviews

Quick in and out for a Peterbilt truck windshield. Only $400 for an installed windshield, $170 cheaper than the competition. If you go to them, don’t take your trailer, bobtail only.

Oct 31, 2024 · David A. Simpson