Collision Icon Walbridge formally Collision Guys Walbridge
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- +1 419-390-4897
- www.collisionicon.com
- 27962 E Broadway St, Walbridge, OH 43465, USA
Operating Hours
Collision Icon Walbridge formally Collision Guys Walbridge Introduce
Collision Icon Walbridge, formerly known as Collision Guys Walbridge, located at 27962 E Broadway St, Walbridge, OH 43465, stands as a distinguished "Auto Repair Station" with a specific and highly specialized focus on auto body and collision repair. Unlike general mechanical repair shops, this establishment excels in restoring vehicles to their pre-accident condition, encompassing everything from minor cosmetic damage to extensive structural repairs. Their expertise is invaluable for vehicle owners in Walbridge, Ohio, and surrounding areas who have experienced an accident or require high-quality paint and bodywork.
The **environment** at Collision Icon Walbridge is designed to facilitate meticulous and high-quality auto body work. This typically involves a clean, well-lit workshop equipped with specialized tools for frame straightening, dent removal, painting, and refinishing. Auto body shops require dedicated paint booths to ensure a flawless finish and proper ventilation for safety. The attention to detail required in collision repair means the environment must support precision and careful handling of vehicles throughout the repair process. Customer reviews, such as "the attention to detail was great," strongly suggest that the facility fosters an environment where precision and quality craftsmanship are prioritized. While customers generally interact with front office staff, the operational area behind the scenes is where the transformation of damaged vehicles occurs, reflecting a commitment to restoring vehicles to their original aesthetic and structural integrity. They also mention offering "free car rentals," which implies a comfortable customer reception area where rental arrangements can be made, contributing to a hassle-free customer experience.
Collision Icon Walbridge provides a comprehensive range of **services** that are paramount for an "Auto Repair Station" specializing in collision work. Their primary services include: **collision repair**, which encompasses fixing damage from accidents, ranging from minor dents and scratches to major structural damage; **paintless dent removal (PDR)**, an efficient method for removing minor dents without affecting the vehicle's original paint; **aluminum repair**, addressing the specific requirements of modern vehicles constructed with aluminum components; and **vehicle painting and refinishing**, ensuring accurate color matching and a seamless finish that makes the vehicle appear as if it "just came out of the dealer." Beyond direct repair, they also offer crucial support services such as **rental car assistance** and **towing assistance**, which are invaluable to customers immediately following an accident. These ancillary services streamline the post-accident process, reducing stress and logistical challenges for vehicle owners. Their comprehensive offerings mean that from the moment a vehicle is damaged until it is fully restored, Collision Icon Walbridge aims to be a complete solution provider, covering the entire spectrum of auto body repair needs.
Several **features** make Collision Icon Walbridge a standout choice within the "Auto Repair Stations" category for collision services. Foremost among these is their **exceptional quality of work and attention to detail**. Reviews consistently highlight this, with phrases like "the attention to detail was great" and "If you want your car to appear like it just came out of the dealer, seriously choose this place." This suggests a commitment to flawless results that satisfy even discerning clients, including owners of detail shops who understand quality paint and bodywork. Another highly praised feature is their **phenomenal customer service**. Customers have noted the positive experience and personalized care, indicating that the staff is attentive, communicative, and supportive throughout the repair process. The **quick turnaround time** is also a significant advantage, as mentioned in reviews ("the job gets done quickly," "turn-around time was great"), minimizing the inconvenience of being without a vehicle. For a business, this is a strong indicator of efficient operations. Furthermore, Collision Icon Walbridge offers crucial financial flexibility through **financing options for deductibles**, which can be a major relief for customers facing unexpected repair costs. The provision of **free car rentals** is another invaluable feature, ensuring customers have transportation while their vehicle is being repaired. Their commitment to quality is further underscored by being **I-CAR Gold Class certified** and having **I-CAR certified technicians**, indicating adherence to the highest industry standards for collision repair. They also boast an **A+ rating with the Better Business Bureau** and offer a **lifetime warranty on their work**, providing immense peace of mind to their clientele. These features combine to create a highly appealing and trustworthy service proposition.
In terms of **promotional information**, Collision Icon Walbridge leverages its strong customer testimonials and exceptional service features as key marketing points. While specific, temporary discounts or seasonal offers are not explicitly detailed in the provided information, businesses like this often engage in: **free estimates** for collision repair, allowing customers to understand the scope and cost before committing; **direct insurance billing**, simplifying the claims process for clients; and emphasizing their **lifetime warranty** on repairs to build long-term trust. The "free rentals" and "financing for deductibles" are also strong promotional angles that address common pain points for customers involved in accidents. They likely promote their I-CAR Gold Class certification and BBB A+ rating as symbols of their quality and reliability. Their marketing efforts would target individuals and possibly fleet managers who need reliable and high-quality post-accident vehicle restoration. Customers are encouraged to contact Collision Icon Walbridge directly at (419) 390-4897 or +1 419-390-4897 to inquire about their services, obtain a free estimate, or learn more about their financing and rental car options. The positive word-of-mouth, as evidenced by a detail shop owner's strong recommendation, serves as a powerful organic promotional tool, highlighting their consistent delivery of excellent results.
In conclusion, Collision Icon Walbridge, formerly Collision Guys Walbridge, at 27962 E Broadway St, Walbridge, OH 43465, is a highly reputable "Auto Repair Station" specializing in auto body and collision repair. Their commitment to meticulous attention to detail, phenomenal customer service, quick turnaround times, and valuable ancillary services like deductible financing and free rentals, positions them as a premier choice for restoring vehicles to their pristine condition after an accident. Their certifications and positive customer feedback solidify their standing as a trusted and recommended expert in the collision repair industry for the Walbridge community.
Collision Icon Walbridge formally Collision Guys Walbridge Location
Collision Icon Walbridge formally Collision Guys Walbridge Customer Reviews
As an owner of a detail shop, I service nearly 1000 clients a year. A good percentage of my clientele will always ask me for recommendations. Whether it be paint, collision, mechanical, etc. I always send them here. I Brought 2 of my personal vehicles here in 2 months span and the attention to detail was great, as well as the customer service and turn-around time. To anyone considering this place, give them a shot. You will not regret it.
Jan 02, 2024 · Moe Beydoun
If you want your car to appear like it just came out of the dealer, seriously choose this place. The customer service is phenomenal, the job gets done quickly and you never have to go through any troubles. I had them work on 2 of my cars in the last few weeks and I couldn’t be more happier! I’ll definitely be a repeat customer
Jan 02, 2024 · Youssef Bazzi
Whatever you do, DO NOT choose this place for body work! My experience with this company was beyond ridiculous and I am still very upset about the outcome of my vehicle. I have taken it back 4 maybe 5 times now and have gotten it returned with overspray on every panel they worked on, a terrible orange peel paint job AND even some panels with NO CLEAR COAT. This place should not be open!
Oct 11, 2024 · Lex Scorziell
Took my car to get work done, came out looking like new! Great customer service, very knowledgeable in their work. Very hard to find a great work ethic from collision shops nowadays but I highly recommend them.
Jan 02, 2024 · Zeinab Alsaidi
I had an excellent experience with the Collision Guys! Their staff provided great service, offering high-quality repairs with meticulous attention to detail. I highly suggest them because of their professionalism and great quality craftsmanship.
Jan 04, 2024 · Omar
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