Classic Auto Repair LLC.

(17 reviews)

Auto Repair Stations Pennsylvania Philadelphia County Philadelphia South Philadelphia South 9th Street

Philadelphia County . Pennsylvania

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Reviews

+1 215-964-9249
1332 S 9th St, Philadelphia, PA 19147, USA

Operating Hours

Monday 8:30 AM - 4:00 PM

Tuesday 8:30 AM - 4:00 PM

Wednesday 8:30 AM - 4:00 PM

Thursday 8:30 AM - 4:00 PM

Friday 8:30 AM - 4:00 PM

Saturday 8:00 AM - 11:00 AM

Sunday Closed

Classic Auto Repair LLC. Introduce

For those navigating the busy streets of Philadelphia, experiencing a sudden car issue can be incredibly stressful. Thankfully, Classic Auto Repair LLC, located at 1332 S 9th St, Philadelphia, PA 19147, stands out as a beacon of reliable and compassionate automotive service. This "Auto Repair Station" goes beyond the typical expectations, providing not just repairs but genuine care for their customers. You can reach them directly at (215) 964-9249 or via mobile at +1 215-964-9249 for assistance.

As an "Auto Repair Station," Classic Auto Repair LLC offers a comprehensive range of services essential for maintaining and troubleshooting vehicles. While the provided information highlights their expertise in diagnosing critical issues, it's typical for such establishments to handle a wide variety of car maintenance and repair needs. This generally includes diagnostic testing, which was instrumental in the customer's experience, pinpointing problems when a car wouldn't start. Beyond diagnostics, you can expect services such as oil changes, brake services, tire rotations, fluid checks, engine repairs, electrical system troubleshooting, air conditioning service, and general preventative maintenance. Their ability to quickly assess complex situations and provide clear recommendations, as evidenced by the customer review, suggests a high level of technical proficiency and a systematic approach to vehicle care.

While specific details about the physical environment of Classic Auto Repair LLC are not extensively provided, the customer's account paints a picture of a welcoming and responsive atmosphere. Being "immediately helped" when walking over, even in the middle of a stressful situation, speaks volumes about their accessibility and customer-first approach. The fact that they "graciously began checking" the car and ran a diagnostic test despite having "many other cars ahead of us" indicates a commitment to assisting customers, even when their schedule is tight. This suggests an organized shop that prioritizes customer needs and maintains a professional yet friendly demeanor. The mention of "Chris and Ken" by name underscores a personalized service where customers feel seen and valued, rather than just another transaction.

The defining features of Classic Auto Repair LLC, as powerfully conveyed by the customer reviews, revolve around their exceptional customer service, honesty, and expertise. The most striking feature is their willingness to go above and beyond expectations. In the provided scenario, Chris offered a large oil container without hesitation and later, despite not being able to fit the car in for a full repair immediately due to prior commitments, they performed a diagnostic test and provided a recommendation without charging the customer. This act of goodwill and professional integrity is rare and leaves a lasting impression. It exemplifies a business that prioritizes building trust and helping the community over immediate financial gain.

Furthermore, the reviews highlight their knowledge and skill. The ability to "pinpoint the problem" quickly and accurately, even for a non-starting car, demonstrates their technicians' deep understanding of automotive systems. This expertise ensures that diagnoses are correct and that recommended repairs are genuinely necessary, preventing customers from spending money on unnecessary work. The direct commendation of "Chris and Ken" for being "absolutely wonderful," "very knowledgeable and skilled at what they do," reinforces the idea that the staff are not only competent but also personable and genuinely helpful.

From a promotional standpoint, Classic Auto Repair LLC relies heavily on its stellar reputation and word-of-mouth referrals, which are clearly their strongest assets. The customer who shared their experience explicitly states, "I would highly recommend them. They go beyond what’s expected." This type of unsolicited testimonial is far more impactful than any paid advertisement. The act of providing free assistance (the oil container and diagnostic test) for a customer in a desperate situation served as an incredibly effective, organic promotion. It demonstrated their commitment to customer welfare, transforming a stressful incident into a positive experience that led to a strong recommendation. For local users, the knowledge that there's an auto repair station in Philadelphia that genuinely cares, is highly skilled, and offers fair, honest service, will naturally draw them in. Their consistent delivery of service that "made a very stressful situation less so" is the ultimate marketing message, fostering a loyal customer base and attracting new clients through genuine appreciation and trust.

Classic Auto Repair LLC. Location

Classic Auto Repair LLC. Customer Reviews

Our car wouldn’t start and we were in the middle of Philadelphia. My son walked over to Classic Auto Repair and was immediately helped. He explained the situation and that the oil setting was very low. Chris proceeded to give my son a large oil container . Unfortunately, that didn’t work but we were able to get it over to their shop. They graciously began checking it and ran a diagnostic test for us. They were able to pin point the problem and gave us their recommendation. They had many other cars ahead of us and couldn’t fit us in right away. The car was still drivable so we decided to try and get it home; and we made it. Chris and Ken were absolutely wonderful. They also didn’t charge us. This kind of service is rare and I would highly recommend them. They go beyond what’s expected. They are also very knowledgeable and skilled at what they do. Thanks guys! You made a very stressful situation less so.

Sep 05, 2024 · J Marrero

I brought my car in because the muffler was rattling. They quickly identified the problem and fixed it. Two weeks later, I took my car to another shop for an oil change and they identified the same problem with my muffler that had just been fixed at Classic Auto. I called Classic Auto to ask that they replace the remaining bolt and donut gasket that needed to be replaced and they said they would only fix it if it was something they already worked on. I noted that they identified that bolts and donut gaskets needed to be replaced due to being broken and rusted, so why didn’t they replace the others at the same time. The staff person said they saw one that needed to be replaced and didn’t look at the others. He stated that I could bring back the car to have the remaining bolt and donut gasket replaced but I would have to pay again ($100). This is bad business practice. If you identify that bolts/donut gaskets are broken or rusted out, you should check all of them and not just fix the first one you see and call it a completed job.

Dec 13, 2023 · Savannah Weil

Great shop to get your body work done at! The owner is a super nice guy, gave me a ride home after I dropped my car off. The car looks good as new, like it was never in an accident.

Nov 25, 2022 · Brandon Foltz

Great shop to get your body work done at! The owner is a super nice guy, gave me a ride home after I dropped my car off. The car looks good as new, like it was never in an accident.

Nov 25, 2022 · Brandon Foltz

The best repair place in Philly! Took my Mercedes to a couple different shops and they said a simple headrest repair would require the replacement of my entire seat. These guys at Classic Auto Repair knew exactly what to do and fixed it correctly and for a fair price! Very knowledgeable and professional!

May 10, 2019 · Taylor Boucher

Please stay clear of this place. I wouldn't send my bicycle here to be worked on! Owner needs to learn how to speak/treat his customers!!

Nov 19, 2024 · Nassef Guirguis

Please stay clear of this place. I wouldn't send my bicycle here to be worked on! Owner needs to learn how to speak/treat his customers!!

Nov 19, 2024 · Nassef Guirguis