Choice Automotive Equipment

Welcome to Choice Automotive Equipment, a business operating within the broader "Auto Repair Stations" category, specifically focusing on the sale and installation of automotive service equipment. Located at 4824 US-41A, Eagleville, TN 37060, USA, Choice Automotive Equipment serves local users, primarily auto repair shops, dealerships, and potentially serious home mechanics, by providing the tools and machinery necessary for vehicle maintenance and repair. You can contact them directly by phone at (615) 274-2233 or via mobile at +1 615-274-2233 for inquiries about their products and services.

This introduction aims to provide an objective overview based on available information, including directly quoted customer reviews. It is important to note that the feedback received is mixed, with both positive and negative experiences reported by customers.

As a supplier and installer of automotive equipment, Choice Automotive Equipment's environment would likely consist of a showroom or warehouse space where various pieces of heavy-duty shop equipment are displayed or stored. This would allow potential buyers to view products such as vehicle lifts, tire changers, and wheel balancers. The physical space might also include areas for equipment preparation and loading for delivery or installation. For businesses purchasing equipment, the interaction would typically involve sales consultations, technical discussions, and logistical planning for delivery and setup.

Customer experiences, however, appear to be varied. One review praises the company, stating, "This company was such a pleasure to deal with and their install team was 100% professional. They did a great job can’t refer them more." This indicates that, for some customers, the sales and installation process is smooth, professional, and results in a positive outcome. Conversely, another review expresses significant dissatisfaction: "This company doesn't even deserve 1 star. I was sold a piece of equipment that does not work. Then they proclaim they will come fix it and I've yet to see or hear from anyone, it's been 3 months now and im still waiting." This highly negative review highlights serious concerns about product functionality and post-sale support, particularly responsiveness to issues and fulfilling promises for repairs.

Choice Automotive Equipment, as its name suggests, primarily deals in equipment essential for automotive service and repair facilities. While a comprehensive list of their inventory is not publicly available, based on the industry and typical offerings of such businesses, their goods and services likely include:

• Vehicle Lifts: A core product, offering various types of automotive lifts such as two-post lifts, four-post lifts, scissor lifts, and specialty lifts for different vehicle types and service needs.
• Tire Service Equipment: This would include tire changers (manual, semi-automatic, automatic) for mounting and demounting tires from wheels, and wheel balancers for ensuring smooth tire rotation and preventing vibration.
• Wheel Alignment Systems: Equipment used to measure and adjust wheel angles, crucial for vehicle handling and tire longevity.
• Brake Service Equipment: Lathes for resurfacing brake rotors and drums, and other tools for brake system maintenance.
• Diagnostic Equipment: While less heavy-duty, some equipment suppliers also offer advanced diagnostic scan tools, exhaust gas analyzers, and battery testers.
• Air Compressors and Air Tools: Essential for powering many shop tools, ranging from impact wrenches to paint guns.
• Shop Furniture and Storage: Workbenches, toolboxes, fluid drains, and other organizational solutions for a professional garage.
• Installation Services: As evidenced by customer reviews ("their install team was 100% professional"), Choice Automotive Equipment provides professional installation of the equipment they sell, which is crucial for heavy machinery like vehicle lifts that require precise setup for safety and functionality.
• Maintenance and Repair Services (Implied/Expected): While the negative review suggests a failure in this area, a reputable equipment supplier is expected to offer post-sale support, including warranty service, troubleshooting, and repairs for the equipment they sell.

Based on the provided information, both positive and concerning features can be identified for Choice Automotive Equipment:

• Product Specialization: Their clear focus on automotive service equipment provides a dedicated resource for businesses and individuals looking to equip or upgrade their auto repair facilities.
• Professional Installation Team: The positive review specifically commends their "100% professional" install team, indicating a strength in the safe and proper setup of complex machinery. This is a critical service for heavy equipment.
• Potential for Positive Transactions: For some customers, the experience has been very positive, suggesting that when things go smoothly, they deliver on their promises and provide a satisfactory service.

However, significant weaknesses or areas of concern are also evident from customer feedback:

• Inconsistent Product Functionality: The report of being "sold a piece of equipment that does not work" is a severe issue, directly impacting the usability and value of the purchased product.
• Lack of Post-Sale Support and Communication: The most critical concern is the alleged failure to provide promised repairs, repeated unresponsiveness ("yet to see or hear from anyone, it's been 3 months now"), and a perceived lack of honesty ("one lie after another"). This highlights a significant breakdown in customer service after the initial sale.
• Impact on Customer Operations: For a business, non-functional equipment can lead to severe operational disruptions and financial losses, as implied by the angry customer's frustration.

Given the mixed and strongly contrasting customer reviews, any promotional information from Choice Automotive Equipment would ideally address both their strengths and the reported weaknesses. A balanced approach would be crucial for building trust.

Typical promotions for automotive equipment suppliers often include:

• Equipment Packages: Bundled deals on sets of equipment (e.g., lift + tire changer + balancer) for new shop setups or expansions.
• Financing Options: Offering financing solutions for large equipment purchases to make them more accessible to businesses.
• Warranty Information: Clearly outlining warranty terms for all equipment sold and for installation services.
• Showroom Demos: Inviting potential customers to visit their location for demonstrations of equipment in operation.
• Testimonials (Selective): Highlighting positive customer experiences and professional installations, as seen in the positive review.
• Service and Support Pledge: Given the negative feedback, a strong, publicly stated commitment to reliable post-sale support, troubleshooting, and warranty fulfillment would be essential for rebuilding trust. This would need to be backed by consistent action.

For businesses or individuals in Eagleville, TN, and the surrounding areas looking to purchase automotive equipment, Choice Automotive Equipment offers a range of products and professional installation. However, it is strongly advised to exercise due diligence, potentially requesting references, and clarifying all terms regarding product functionality, warranty, and post-sale support before making a purchase. Direct contact at (615) 274-2233 is the best way to get the most current information and discuss specific equipment needs.