Chino Auto Repair Inc

Chino Auto Repair Inc, also known as Chino Autotech Inc, is a well-established automotive repair station located at 4702 Chino Av. Ste 1, Chino, CA 91710. With over 30 years of experience in the auto repair and service marketplace, having started in February 1987, this facility has built a strong reputation for dependable repair and maintenance services. The ownership team, Jim and Jan O'Neill, and partner Manuel Gamino, possess a combined total of over 150 years of experience, ensuring a high level of expertise in vehicle repair.

Chino Auto Repair Inc strives to provide a comfortable and welcoming environment for its customers. They offer a pleasant sitting room equipped with a TV, Amazon Fire TV, and music, along with complimentary coffee, tea, bottled water, and free WiFi for visitors during their wait. The facility is committed to being environmentally safe, child-safe, and ecologically aware, reflecting a broader commitment to responsible operations. For convenience, they offer an early morning drop-off option for customers needing to leave their vehicles before hours, and a local shuttle service is available. While appointments are recommended, they also do their best to accommodate walk-in customers.

As a comprehensive auto repair station, Chino Auto Repair Inc provides a wide array of services and related goods. They are equipped to perform most service and repair operations for various makes and models of vehicles, including SUVs and trucks. Their services include, but are not limited to:

• General Repair and Maintenance: This covers everything from minor to major repairs, aimed at extending the life of your car. They handle car maintenance, driveline repair, and general automotive servicing.
• Brake Services: Specializing in brake repairs and service, including ABS system repairs.
• Tire Services: Offering car tire repair, wheel alignment, wheel balancing, and addressing issues with stub axle and hub.
• Engine and Emissions: Proficient in catalytic converter and emissions system repairs, engine repairs, and are a California Star Certified Test & Repair Smog Station, which is the highest level of certification. They also offer smog checks.
• Suspension and Steering: Services include shock absorber and strut replacement, spring and suspension repairs, and rack and pinion steering system work.
• Axle and Driveline: Expert in axle repair, CV shaft and joint repair.
• Exhaust Systems: Providing exhaust and muffler repair.
• Four-Wheel Drive Repair: Services for four-wheel drive systems.
• Electronics and Diagnostics: They are skilled in handling ABS, modules, and other electronic repairs. They also provide comprehensive diagnostic services to identify and resolve complex vehicle issues.
• Inspections: As an AAA-Approved Repair Facility, they offer AAA specials and perform their complete 40-point free vehicle inspection. All vehicles serviced are entered into their computer system for tracking repairs and periodical maintenance.

Chino Auto Repair Inc stands out due to several key features:

• Experienced Master Technicians: The team comprises ASE Master Technicians who undergo ongoing training and re-certification programs, ensuring they are up-to-date with the latest automotive technologies and repair techniques.
• Certifications and Approvals: They are an AAA-Approved Repair Facility and a California Star Certified Test & Repair Smog Station, indicating a high standard of quality and compliance.
• Customer-Centric Approach: The service managers and advisers are non-commissioned, which aims to ensure objective advice and avoid unnecessary upsells. The company emphasizes personalized attention for all motoring needs.
• Language Proficiency: The staff, including owners Jim, Jan, and Manuel, are proficient in Spanish and American Sign Language (ASL), catering to a diverse clientele.
• Warranty: While specific warranty details require direct inquiry, general information about auto repair shops in Chino suggests warranties of 24-month or 24,000-mile are common, providing peace of mind for customers.
• Community Involvement: The business actively supports and participates in many local service clubs and school programs within the Chino and Chino Hills Community, demonstrating a commitment beyond just automotive services.
• Payment Options: They accept all major credit cards, debit cards, and cash for convenience.

Based on available information, Chino Auto Repair Inc focuses on promoting their long-standing experience, highly skilled technicians, and commitment to customer service and honesty. Their affiliation with AAA as an approved repair facility and their status as a Star Certified Smog Station are significant selling points, often accompanied by special offers or discounts for AAA members, such as the free 40-point vehicle inspection. The emphasis on ethical service, avoiding unnecessary work, and clear communication are frequently highlighted in customer testimonials. While specific ongoing promotions like discounts or package deals are not explicitly detailed in the provided information, their dedication to competitive pricing and value for money is often mentioned by satisfied customers. Customers have frequently praised their honesty, prompt service, and knowledge, often referring to them as a trusted local mechanic. The ability to accommodate both appointments and walk-ins, coupled with conveniences like early drop-off and shuttle service, further enhances their appeal to local users seeking reliable and accessible auto repair solutions.