Chavez Auto Care

Chavez Auto Care ico

(213 reviews)

Auto Repair StationsMichiganOakland CountyPontiacCesar E Chavez Avenue

Oakland County . Michigan

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

Operating Hours

Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed

Chavez Auto Care Introduce

Welcome to Chavez Auto Care, your trusted neighborhood Auto Repair Station in Dearborn, dedicated to providing reliable and comprehensive automotive maintenance and repair services for all your vehicle needs. We understand the importance of having a local auto shop that you can count on for quality workmanship, honest advice, and fair pricing. At Chavez Auto Care, we strive to be that dependable partner, offering a wide array of services performed by experienced and skilled technicians who are committed to ensuring your complete satisfaction. As a full-service Auto Repair Station, we cater to all aspects of your vehicle's health, from routine maintenance to complex repairs, ensuring you can drive with confidence and peace of mind.

At Chavez Auto Care, we believe in building long-lasting relationships with our customers based on trust and transparency. We take the time to thoroughly diagnose any issues your vehicle may be experiencing, explain the necessary repairs in clear and understandable terms, and provide you with upfront and honest estimates. Our team is dedicated to delivering high-quality service using reliable parts and proven repair techniques, ensuring that your vehicle receives the best possible care. We are committed to exceeding your expectations and becoming your go-to auto repair shop in the Dearborn area.

Our Environment: A Clean and Efficient Service Facility

Chavez Auto Care operates from a clean, well-organized, and efficient service facility designed to provide a comfortable and professional experience for both our customers and our technicians. We understand that a well-maintained workspace is essential for delivering high-quality automotive services. Our service bays are equipped with modern diagnostic tools, vehicle lifts, and specialized equipment necessary to handle a wide range of automotive repairs and maintenance tasks effectively and efficiently. We are committed to maintaining a safe and productive environment for our team, which translates to better service and faster turnaround times for your vehicle.

We also strive to create a welcoming and comfortable atmosphere for our customers. Our waiting area is designed to be clean and inviting, providing a space where you can relax while your vehicle is being serviced. We understand that having your car in the shop can be inconvenient, and we aim to make your experience as pleasant as possible. Our friendly and knowledgeable front office staff is always available to answer your questions, provide updates on the status of your vehicle, and ensure you feel informed and comfortable throughout the service process.

Our Services: Comprehensive Automotive Maintenance and Repair

Chavez Auto Care offers a comprehensive range of automotive services to address all your vehicle's maintenance and repair needs:

  • Routine Maintenance: We provide all factory-recommended maintenance services, including oil and filter changes, fluid flushes (coolant, brake fluid, transmission fluid), filter replacements (air, cabin, fuel), belt and hose inspections and replacements, and spark plug replacements. Regular maintenance is essential for prolonging the life of your vehicle and preventing costly future repairs.
  • Brake Services: Our skilled technicians are proficient in diagnosing and repairing all components of your braking system, including brake pad and rotor replacement, brake fluid flushes, caliper repair or replacement, and ABS (Anti-lock Braking System) diagnostics and repair. Ensuring your brakes are in optimal condition is crucial for your safety and the safety of others on the road.
  • Tire Services: We offer a variety of tire services, including tire rotation, balancing, flat tire repair, and tire replacement. We can also assist you in selecting the best tires for your vehicle and driving needs, ensuring optimal performance, safety, and fuel efficiency.
  • Engine Repair: From minor engine tune-ups to more complex engine repairs or replacements, our experienced technicians have the expertise to diagnose and address a wide range of engine issues, ensuring your vehicle runs smoothly and efficiently.
  • Transmission Services: We provide comprehensive transmission services, including fluid changes, filter replacements, and both automatic and manual transmission repair or replacement, helping to maintain the performance and longevity of your vehicle's transmission system.
  • Electrical System Service: Modern vehicles rely on complex electrical systems. Our technicians are skilled in diagnosing and repairing electrical issues, including battery testing and replacement, alternator and starter repair, and addressing problems with lights, power windows, and other electrical components.
  • Heating and Air Conditioning Service: We can ensure your vehicle's climate control system is functioning properly, providing you with comfort in all weather conditions. Our services include refrigerant recharge, leak detection and repair, and component replacement.
  • Steering and Suspension: We offer services to maintain and repair your vehicle's steering and suspension systems, ensuring proper handling, stability, and ride comfort. This includes services like wheel alignments, shock and strut replacement, and power steering repair.
  • Emissions and Exhaust Services: We provide services related to your vehicle's emissions system and exhaust system, including inspections, repairs, and replacements to ensure your vehicle meets environmental regulations and operates efficiently.
  • Diagnostic Services: Our facility is equipped with advanced diagnostic tools to accurately identify the root cause of any performance issues or warning lights your vehicle may be displaying, allowing for efficient and effective repairs.
Our Features: Why Choose Chavez Auto Care?

Chavez Auto Care is your reliable local Auto Repair Station, offering several key features that make us a preferred choice for automotive care in the Dearborn area:

  • Experienced and Skilled Technicians: Our team of technicians has extensive experience and is dedicated to providing high-quality workmanship on every vehicle we service.
  • Honest and Transparent Service: We believe in open and honest communication with our customers, ensuring you are fully informed about your vehicle's needs and the cost of repairs.
  • Commitment to Customer Satisfaction: Your satisfaction is our top priority. We strive to provide a positive and stress-free auto repair experience, earning your trust and repeat business.
  • Use of Quality Parts: We are committed to using reliable and high-quality replacement parts that meet or exceed industry standards, ensuring the longevity and performance of your vehicle.
  • Fair and Competitive Pricing: We offer fair and competitive pricing for our services, providing excellent value for the quality of work you receive.
  • Conveniently Located in Dearborn: Our shop is conveniently located in Dearborn, making it easily accessible for local residents and businesses.
  • Comprehensive Range of Services: From routine maintenance to complex repairs, we offer a wide array of services to meet all your automotive needs under one roof.
  • Focus on Building Long-Term Relationships: We aim to be your trusted automotive partner for years to come, providing consistent and reliable service.
Promotional Information: Special Offers and Savings for Our Valued Customers

At Chavez Auto Care, we appreciate our customers and occasionally offer special promotions to help you save on essential car care services. Please contact us directly or check our local listings for the most current offers. Examples of potential promotions may include:

  • First-Time Customer Discount: New customers may receive a special discount on their initial service. Be sure to mention you are a new customer when you schedule your appointment.
  • Seasonal Maintenance Specials: We may offer discounted rates on services that are particularly important during certain times of the year, such as pre-summer AC checks or pre-winter vehicle inspections.
  • Oil Change Coupons: Look for coupons or special pricing on our oil change services, which often include a comprehensive multi-point vehicle inspection.
  • Brake Service Specials: We may offer discounts on brake pad replacement or other brake system repairs to help ensure your safety on the road.
  • Tire Service Offers: Keep an eye out for deals on tire rotations, balancing, or discounts on the purchase of new tires.
  • Multi-Service Discounts: If you have multiple services performed during the same visit, we may offer a discount on the total cost.
  • Local Resident Appreciation Offers: We may provide exclusive discounts to residents of specific neighborhoods within Dearborn. Inquire when you book your service.
  • Referral Program Bonuses: Ask about our referral program where you can earn discounts or credits for referring friends and family to Chavez Auto Care.

Chavez Auto Care is your dependable local Auto Repair Station in Dearborn, committed to providing exceptional automotive maintenance and repair services with a focus on quality, honesty, and customer satisfaction. Our experienced team is here to keep your vehicle running smoothly and safely. We invite you to visit us for all your car care needs and experience the Chavez Auto Care difference. Contact us today to schedule your appointment and let us become your trusted automotive partner for years to come. We look forward to serving you!

Chavez Auto Care Photos

Chavez Auto Care 0
Chavez Auto Care 1
Chavez Auto Care 2
Chavez Auto Care 3
Chavez Auto Care 4
Chavez Auto Care 5
Chavez Auto Care 6
Chavez Auto Care 7
Chavez Auto Care 8
Chavez Auto Care 9

Chavez Auto Care Location

Chavez Auto Care Customer Reviews

This is the absolute worst shop in town with the most dishonest,thieving staff. If you read the reviews they have clearly went Down hill over the years. I wish we would have read them before we took our car there and the staff stole everything from my car that wasn’t tied down. I had to make a police report and will be taking them to court. DO. NOT. USE. CHAVEZ AUTO. You will be sorry. On top of everything that was stolen out of the car they did not put back the cover over my engine and it’s still missing!! The manager was NOT interested in trying to resolve any of the issue I had with them. He simply insisted I leave the property when I inquired about my stolen items and missing parts. My vehicle was fixed for the issue I took it in for, however, it now has many many additional things wrong that were not before. I picked it up from Chavez and immediately 2 days later had to put my vehicle in another more honest and reliable shop. Don’t go here you’ll regret it. Only gave 1 star because we can’t give zero stars on here.

Mar 31, 2025 · Janel Sonnenberg

Do not use Chavez auto!!! I repeat do not use them, You will be sorry!!! I had my car there for the past two weeks and it has been nothing but continuous problems with their staff stealing everything that wasn’t tied down out of my vehicle. I just finished filing my police report. When I first noticed a few things missing, I immediately pointed it out to the manager. This was a week into them having my vehicle and I had went back up to the shop to pick up somethings I had left in my vehicle. That’s when I first noticed a bunch of items missing out of my car. I immediately brought it to their attention and they said they would look on their cameras to see if somebody came off the street and got into my vehicle. However, after The manager looked over the video he claims he did not see anybody come off the street and enter my car. Therefore, I know everything that was missing was stolen while it was inside their shop. This is very clearly an inside job and they are all involved. When I picked up my vehicle after the work was complete, I noticed even more items that were gone. So I filed a police report. The manager had no intentions of trying to resolve the situation and wanted to run me right off their property when I simply questioned where my stuff went including parts of my vehicle that were NOT put back on. I will be taking them to court. Oh, and the bonus, my vehicle has a bunch of stuff wrong with it now that was fine before I took it to their Shop. There is a whole cover to my engine that’s still missing.. I’m warning you do not use them. There are plenty other honest and reliable shops in the area. Do not use Chavez auto.

Mar 31, 2025 · Janel Sonnenberg

I've been going to Chavez Auto for a few years now! Family oriented business and amazing crew! Seriously so impressed with this business. I live in Milford and literally go 45 minutes away just to have these guys work on my vehicle, they do Great work and it's affordable and reasonable. Last week, I was stranded in a parking lot and Tony(owner) even on New Years day when the shop was closed, Tony answered his phone and was so helpful to give me advice and the next day he had my car ready to drive and back on the road. Tony and AL brothers who run the shop are so kind and seem to really care for their customers, my family and I don't take our cars anywhere else. Thank you for being my heroes! ❤️

Jan 11, 2025 · Heather Derr

I’ve been a loyal customer at this shop, but this recent experience has left me extremely disappointed. I paid $550 to have my car repaired, only to have the check engine light come back on as soon as I drove off. I returned the car the very next day, but the same issue happened again within minutes of leaving. When I asked about fixing the timing chain, I was told they’d get back to me, but it’s been almost five days with no communication. As a single mom who relies on my car and has trusted this shop for every issue, I expected better service and effort to resolve the problem. On top of the $550, I also had to spend an additional $340 on a rental car because I kept extending it, hoping they would fix the issue, but they didn’t. Plus, I had to pay another $10-20 for each Lyft ride there and back. It’s frustrating to feel like I’m diagnosing my own vehicle while the mechanics, with their tools and expertise, seem to lack urgency or thoroughness. This experience has cost me not only $550 but also significant time and additional expenses without a reliable solution. I’m incredibly disappointed and hesitant to return after this.

Dec 31, 2024 · Raylyn Dunlap

And Why Would ANYONE EVER Spray A Motor Engine, Sorry PowerSpray, with a minimal 4 Gallons of Water...Today my motor is 'Ticking', worse from Yesterday and the the day before that. REALLY? Even this diabled old lady know better than that. My receipt was not itemized with prices and you included an item that I did not request for service on the receipt. Furthermore, Why would you even remove my driver front tire to let me know it should be maintenanced with new pads and a rodar? I never asked you to do this, what-so-ever. And my truck is not a Silverado, it's a Sierra, which was written on the receipt with my first name only. And two sensors that you said I needed and listed, that didn't get done, but was itemized on the receipt as being taken care of. But that's okay, my cell phone and credit card will ID me as being in your shop with security cameras. Shameful to take advanatage of a disabled, vet., little, old lady. I went back on Monday, February 24, 2025 to get my Power Steering Fluid checked due to it making sounds when I turn my wheels and when I drive. Bless These Wonder Men and Their Knowlwdge of God---They were Kind Enough to refill my Power Steering Pump with fluid for Free because it had 'An Air Pocket'. Bless Their Heart To Almight God. They Are Wonderful. Yep, woke up this morning, checked the cardboard underneath the whole front of my vehicle and there are even more leaking area, including what looks like the power steering pump fluid. For which I texted all the pictures and communications to 'Tony' and advising him I will submit my bill after I take it to a 'Real and professional Licensed Mechanic' to diagnose and fix the actual problems/concerns that have steadily increased since taking it to your 'establishment' and reporting your business to the BBB. And that 'His Services Will No Longer Be Needed'...I guess my Money Isn't Good Enough To Have Professional and Trusted Service For My 2012 Sierra 4x4 Pick-up Truck. What Makes Anyone In Their Right Mind Think That I Would Ever Bring My Other Vehicle(s) To Your Establishment, Let Aline Refer Anyone To It. Shameful, I Have Been Taken Advantage Of and Feel Sooo Disrespected as A Little Old Disabled Lady Vet. I See Several Great Rwviews, I Guess I Am The Exception...Why, I Do Not Understand? I Even Brought A Friend With Me To Witness 'Their Particular Professionalism Towards Me.'

Feb 25, 2025 · Monica M