Certifit Auto Body Parts

Very bad customer service. Drove way out of our way to get there at closing time to get 3 parts. We arrived at 530pm and they closed the door in our faces. The parts were at will call because we had told the manager that we would be there just on time. I tried calling 10 min before closing to pay with a card and they could leave the items outside the door. They never answered. I was on hold. The manager walked right in front of us and waved. Nice!! We live 3 hours away and he knows that. Was a customer here probably not going back to this location!!

Oct 25, 2024 · Michelle Reta

Don’t use these guys if you can avoid them last Friday they sent me a hood for a jeep grand Cherokee, when I ordered one for a compass Cherokee. they said in had to wait till Tuesday . Tuesday came and went no show today early they said it was in the truck for delivery I called now where’s my hood “oh I don’t know what happened it was out for delivery the guys went home “ and that’s it no new time line nothing oh and they wanted me to buy the new hood and they would issue me a check for the other hood . I cancel everything they suck

Oct 23, 2024 · M Hernandez

Before bringing spare parts, check if the model is correct, I ordered them twice and they brought them for the wrong car

Jan 31, 2025 · Marcin Nalkowski

I recently had the pleasure of working with Josh when I needed to order some parts for my car. I have to say, I was really impressed with his knowledge and expertise! Not only was he able to quickly identify the right parts I needed, but he also took the time to explain the various options and help me make an informed decision. Throughout the entire process, Josh was incredibly helpful and patient, and always willing to go above and beyond to ensure that I had everything I needed. He was a true pleasure to work with, and I couldn't be happier with the service he provided. Overall, I would highly recommend Josh to anyone looking for a knowledgeable and helpful expert to assist with their parts ordering needs. He truly exceeded my expectations, and I would definitely work with him again in the future. Thank you, Josh!

Feb 23, 2023 · Ahmad Dorraji

Rude over phone gave them the part number and vin for vehicle sold me wrong one then said it's my fault and they will only give me store credit and magically the right bumper is triple the price of the one they sold me

Feb 10, 2024 · John Dough