Certified Auto & Truck Repair

Certified Auto & Truck Repair, located at 1405 E 28th St, Lorain, OH 44055, USA, is a highly reputable establishment operating within the "Auto Repair Stations" category. This business has built a strong foundation of trust and reliability within the Lorain community, and even beyond, drawing customers from as far as Cleveland. You can reach them by phone at (440) 288-2029 or mobile at +1 440-288-2029.

The testimonials from real customers paint a vivid picture of a highly professional, trustworthy, and welcoming environment. The recurring themes in their reviews are "reliable," "honest," "friendly," "great service," and "best shop." This indicates that Certified Auto & Truck Repair prioritizes customer satisfaction through transparency and genuine care.

The fact that a customer drives "all the way to Lorain whenever my car has problems" from Cleveland speaks volumes about the level of trust and satisfaction they inspire. This commitment to customer loyalty is further cemented by the sentiment, "I always trust their service to fix whatever I bring to their workshop." The long-standing relationships, with one family being served "for over 7 years" without a single negative experience, highlight their consistent quality and integrity.

The shop is noted for its clear communication, with customers appreciating that the staff takes "the time to explain everything to me before and after." This approach ensures that customers are well-informed and comfortable with the services being performed on their vehicles.

Certified Auto & Truck Repair offers a comprehensive range of automotive services, catering to both cars and trucks, as their name suggests. Based on information from their own website and customer feedback, their services include, but are not limited to:

• Full Service Vehicle Maintenance: This encompasses all routine and preventative maintenance necessary to keep vehicles in optimal running condition.
• Collision Repairs and Body Work: Going beyond just mechanical issues, they also handle repairs for vehicles damaged in accidents, including body work.
• Mechanical Repairs: A broad category covering diagnosis and repair of various mechanical issues that can arise in cars and trucks. This includes, but is not limited to:
  • Engine Repair/Replacement: Addressing complex engine problems.
  • Transmission Repair/Replacement: Servicing and replacing vehicle transmissions.
  • Brakes and Exhaust: Comprehensive services for braking systems and exhaust components.
  • Oil Change: A fundamental part of routine maintenance.
  • Tire Service & Repair: This likely includes sales, mounting, balancing, and repair of tires.
  • Diagnostics: Utilizing advanced tools to accurately identify vehicle problems.
• Modifications ("sup-up"): This indicates a willingness and capability to perform vehicle modifications, suggesting expertise beyond standard repairs, potentially catering to enthusiasts or those seeking performance enhancements.
• New and Used Parts & Tires: They offer the sale of both new and used parts, providing options for customers based on their budget and needs.
• Used Car Dealership: In addition to repairs, Certified Auto & Truck Repair also operates as a used car dealership, offering a selection of quality pre-owned vehicles. This provides a convenient integrated service for customers who might be looking to buy a vehicle or trade in their existing one.
• Ohio Interlock Installer: They are an authorized and state-approved installer for Ohio Interlock ignition interlock devices (car breathalyzers), providing installation, calibration, and removal services, complete with 24/7 support. This is a highly specialized service catering to a specific legal requirement.

They are noted for servicing top makes such as Ford, Jeep, and Toyota, indicating a wide range of expertise across different vehicle brands.

Certified Auto & Truck Repair boasts several key features that contribute to its outstanding reputation:

• Reliability and Trustworthiness: This is arguably their most defining characteristic, consistently highlighted by customers. The deep trust customers place in their service, even traveling long distances, speaks volumes. They are praised for being "honest staff" who "don't try and rip u off."
• Comprehensive Service: From routine oil changes to complex transmission replacements and even custom modifications, they aim to be a "one-stop shop for vehicle maintenance."
• Fair and Reasonable Pricing: Customers consistently mention that their "prices are very reasonable" and they offer "great deals." This balance of quality work and affordability is a significant competitive advantage.
• Family-Owned and Operated: Having been family-owned and operated since 1982 (for over 30 years as of 2012), this suggests a long-standing commitment to the community and a personal approach to business.
• Experienced and Communicative Staff: The owner, "Tom," is praised as an "amazing guy," and the mechanics are described as "awesome and very communicative." They ensure that customers understand the work being done.
• Efficiency: Customers note that their "vehicle is usually done the same day I take it in," indicating efficient service delivery.
• Specialized Services: Their role as an Ohio Interlock installer and their capability for custom modifications showcase a versatile skill set beyond general repairs.

While explicit promotional offers such as specific discounts are not directly provided in the reviews, the strong positive testimonials serve as their most effective form of promotion. Their commitment to reasonable pricing is a continuous "promotion" in itself.

They also work with Snap Finance, offering lease-to-own financing options for customers to pay for products or services over time, which can be a significant benefit for those needing repairs but facing immediate financial constraints.

Certified Auto & Truck Repair maintains convenient business hours:

• Monday: 8:00 AM – 6:00 PM
• Tuesday: 8:00 AM – 6:00 PM
• Wednesday: 8:00 AM – 6:00 PM
• Thursday: 8:00 AM – 6:00 PM
• Friday: 8:00 AM – 6:00 PM
• Saturday: 8:00 AM – 5:00 PM
• Sunday: Closed

These extended weekday hours and Saturday availability make it easier for customers to schedule service around their work or personal commitments.

For anyone in Lorain County and potentially broader Ohio seeking a dependable, honest, and comprehensive auto and truck repair solution, Certified Auto & Truck Repair stands out as a highly recommended choice. Their consistent positive feedback and long history of serving the community underscore their commitment to quality and customer satisfaction.