Cee-B Glass Inc

For residents and businesses in Massillon, OH, and the surrounding Stark, Summit, and Tuscarawas Counties, **Cee-B Glass Inc** offers specialized services in the glass industry. Located at 2907 Lincoln Way E, Massillon, OH 44646, USA, this business, while listed under the broader "Auto Repair Stations" category, primarily focuses on a comprehensive range of glass repair and replacement services, encompassing automotive, commercial, and residential applications. This specialization distinguishes them significantly, providing expertise in glass solutions that might not be available at general auto repair shops. Their contact numbers are (330) 837-1147 and +1 330-837-1147.

With over 40 years of experience in the glass industry, Cee-B Glass Inc positions itself as a seasoned provider for a wide array of glass needs. While auto glass repair is a significant part of their business, the breadth of their services extends well beyond typical automotive repair, making them a versatile local resource.

The **environment** at Cee-B Glass Inc, as suggested by customer reviews, is characterized by efficiency and friendliness. Customers highlight being "gotten in quickly" and work being "done in the timeframe they gave me," which indicates a well-organized and professional operation. A welcoming atmosphere is also suggested by descriptions of the staff being "very friendly" and "very understanding." As a specialized glass shop, the physical space would include a dedicated area for vehicle glass replacement and calibration, as well as a showroom or display area for residential and commercial glass products like shower doors, mirrors, and tabletops. Cleanliness and a focus on detail would be expected given the precision required for glass work.

The **services** offered by Cee-B Glass Inc are extensive and cover all facets of glass repair and replacement for various applications:

• **Auto Glass Services:** This is a core offering, including windshield repair and replacement. A key service highlighted by a customer is windshield calibration, which is essential for modern vehicles equipped with Advanced Driver-Assistance Systems (ADAS) that rely on cameras and sensors mounted on the windshield. They can repair and replace glass for cars, trucks, and other vehicles.
• **Residential Glass Services:** They cater to home glass needs, offering:
  • Window replacement and repair (including storm windows)
  • Shower doors (installation and repair)
  • Mirrors (custom cut and installation)
  • Tabletops and glass shelving
• **Commercial Glass Services:** For businesses, they provide glass solutions for storefronts, office partitions, and other commercial applications.
• **Mobile Service:** Cee-B Glass Inc offers a complete mobile service, allowing them to perform on-site glass repair or replacement for vehicles at the customer's location, which is a significant convenience. Alternatively, customers can visit their repair shop.
• **New Glass Sales:** Beyond repair and replacement, they also sell new glass products, indicating a comprehensive supply capability.

The key **features** that set Cee-B Glass Inc apart, as evidenced by customer feedback and their stated capabilities, are:

• **Speed and Efficiency:** Customers consistently praise their quick service and adherence to promised timelines. "They got me in quickly, they were done in the timeframe they gave me" is a strong testament to their operational efficiency.
• **Expertise in Windshield Calibration:** The specific mention of accurate calibration for a new windshield demonstrates their technical proficiency with modern vehicle systems, which is crucial for safety and functionality.
• **Friendly and Understanding Staff:** Positive interactions with staff are frequently highlighted. Phrases like "The staff were very friendly" and "the staff is friendly and very understanding" indicate a strong commitment to customer service and a pleasant experience.
• **Competitive Pricing:** A significant feature is their affordability. Customers note they are "Way cheaper than the big boys," which makes them an attractive option for budget-conscious consumers and businesses, providing "great value."
• **Local Business Support:** Being a local establishment is a feature that resonates with customers who are "a big supporter of" local businesses, fostering community trust and loyalty.
• **Comprehensive Glass Solutions:** Their ability to handle auto, residential, and commercial glass needs, alongside new sales and mobile service, makes them a versatile and convenient one-stop shop for all glass requirements.

One notable point from customer feedback, however, is a **4% fee for credit card payments**. While this is an increasingly common practice, it's important for potential customers to be aware of this policy, as it can add to the total cost, as experienced by one customer who had "no choice" but to use a credit card, incurring an extra $20. Transparency about such fees is key for customer satisfaction.

For **promotional information**, Cee-B Glass Inc heavily benefits from positive word-of-mouth and customer recommendations. The reviews explicitly state, "I will be bringing all my vehicles here from now on and recommending to all friends and family," which is the most potent form of promotion for a local business. While specific advertising campaigns are not detailed, their consistent delivery of quick, friendly, and affordable service serves as their primary promotional message. Their decades of experience (over 40 years) also acts as a testament to their reliability and expertise, inspiring confidence in potential clients. They likely leverage their comprehensive service offerings and mobile service as key selling points to attract a broader clientele beyond just automotive glass, including homeowners and commercial property managers. Their online presence, including listings with local business chambers (like the Canton Regional Chamber of Commerce and Massillon WestStark Chamber of Commerce) and business directories (like HomeAdvisor), further expands their reach and visibility to local users searching for glass services.

In conclusion, Cee-B Glass Inc in Massillon, OH, is a highly regarded specialized glass company that, while operating within the "Auto Repair Stations" category for automotive glass, offers a much broader spectrum of glass services for residential and commercial clients. They are known for their efficiency, friendly and understanding staff, competitive pricing, and expertise in crucial services like windshield calibration. Despite a credit card fee, their overall positive customer experiences, rooted in speed, quality, and affordability, make them a highly recommended local business for all types of glass repair and replacement needs.