Carroll's Paint & Exhaust

Carroll's Paint & Exhaust ico

(35 reviews)

Auto Repair StationsNorth CarolinaCherokee CountyMurphyU.S. 64

Cherokee County . North Carolina

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 828-837-8721
  • www.carrollspaintandexhaust.com
  • 1964 US-64, Murphy, NC 28906, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Carroll's Paint & Exhaust Introduce

Within the diverse landscape of "Auto Repair Stations," Carroll's Paint & Exhaust distinguishes itself by specializing in two critical, yet often separate, aspects of automotive care: professional paint and bodywork, and comprehensive exhaust system services. This unique combination positions them as a go-to destination for vehicle owners seeking to restore their car's aesthetics after a collision, enhance its appearance with custom paint, or improve its performance and sound with expert exhaust solutions. They cater to a broad spectrum of needs, from minor touch-ups to full custom builds, and from muffler replacements to elaborate custom exhaust systems.

The environment at Carroll's Paint & Exhaust is characterized by a blend of professional efficiency and a welcoming atmosphere, consistent with a local, owner-operated business. While specific details about showroom grandeur are not the focus, the nature of their work implies a well-equipped facility featuring dedicated bays for both bodywork and exhaust services. For paint, this would include advanced paint booths, prep areas, and detailing spaces, ensuring a dust-free and controlled environment for high-quality finishes. For exhaust work, the shop would have lifts and specialized tools for bending and welding pipes, accommodating various vehicle types. Customer testimonials frequently highlight the friendly and knowledgeable staff, particularly the owners, suggesting a personalized and attentive service experience. This indicates an environment where customers feel heard, and their vehicle concerns are addressed with expertise and care. The overall impression is one of a busy, yet organized, workshop where skilled technicians bring vehicles back to their aesthetic and functional best.

Carroll's Paint & Exhaust offers a specialized yet comprehensive range of services, catering to their dual expertise in automotive aesthetics and exhaust systems. Their service portfolio, designed to meet the demands of their distinct niche within the "Auto Repair Stations" category, includes:

  • Auto Body Repair: This is a core service, encompassing repairs for various types of damage, from minor dents and dings to more significant collision damage. They work to restore the vehicle's structural integrity and aesthetic appearance.
  • Custom Painting and Color Matching: Beyond just repairing damage, they specialize in high-quality paint jobs. This can include full vehicle repaints, custom color changes, or precise color matching to seamlessly blend repairs with existing paintwork, ensuring a flawless finish.
  • Rust Repair: Addressing and repairing rust damage is crucial for both the aesthetics and longevity of a vehicle. They offer solutions to remove rust and restore affected body panels.
  • Exhaust System Repair and Replacement: This is a major area of their expertise. They diagnose and repair issues with mufflers, pipes, catalytic converters, and other exhaust components. They can replace faulty parts to ensure proper exhaust flow and compliance with emissions standards.
  • Custom Exhaust Systems: For performance enthusiasts or those seeking a specific sound profile, Carroll's Paint & Exhaust excels at designing and fabricating custom exhaust systems. This includes performance exhausts, dual exhaust conversions, and custom routing, tailored to the client's specifications and vehicle type.
  • Muffler and Catalytic Converter Services: Specialized services focusing on these key exhaust components, including replacement of worn-out mufflers for noise reduction and efficiency, and replacement of catalytic converters for emissions compliance.
  • Welding and Fabrication: Given their work on custom exhausts and body repair, they possess strong welding and fabrication capabilities, allowing them to create custom pieces and perform structural repairs.
  • Classic Car Paint and Exhaust: Many specialists in paint and exhaust also cater to classic and vintage vehicles, offering restoration services that maintain authenticity or incorporate modern performance enhancements while preserving the classic look.

Several features distinguish Carroll's Paint & Exhaust in their specific segment of the automotive repair market. Their most prominent feature is their dual specialization, offering expert services in both auto body/paint and exhaust systems under one roof. This allows for a more integrated approach, especially for collision repairs that might involve both structural and exhaust damage, or for custom builds where aesthetics and performance sound are equally important. They are often described as a local, owner-operated business, which typically translates to a higher degree of personalized service and accountability, as owners are directly involved in the operations and customer interactions. The technicians and painters are known for their high-quality workmanship, with many customers praising the meticulous attention to detail in their paint jobs and the precise fabrication of their exhaust systems. Their ability to perform custom fabrication for exhaust systems is a significant differentiator, allowing them to create unique solutions that off-the-shelf parts cannot provide. They are often noted for their competitive pricing, providing quality work at rates that offer good value to the customer. Furthermore, they are committed to customer satisfaction, with reviews frequently mentioning their responsiveness and willingness to go the extra mile to ensure the client is happy with the final result. Their expertise in color matching for paint repairs is also a crucial feature, ensuring seamless results.

From a promotional standpoint, Carroll's Paint & Exhaust leverages its reputation for quality, specialization, and customer service. While specific, time-limited discount offers might not be extensively advertised online, their promotional efforts are often more subtle and centered on building trust and showcasing their capabilities. Key promotional elements typically include:

  • Showcasing Before-and-After Photos: For both paint and bodywork, visual evidence of their transformations is a powerful promotional tool, demonstrating their skill in restoring damaged vehicles or creating stunning custom finishes.
  • Highlighting Expertise in Custom Work: Emphasizing their ability to create custom exhaust systems or unique paint jobs appeals to enthusiasts and those seeking bespoke solutions, differentiating them from general repair shops.
  • Customer Testimonials and Word-of-Mouth: Positive reviews are a cornerstone of their promotion, with customers frequently praising the quality of work, the fair pricing, and the friendly service. Phrases like "They do great work" and "Couldn't be happier with the results" are common.
  • Competitive Pricing: While not always advertised as a discount, the consistent mention of "fair prices" and "good value" in customer feedback serves as a strong promotional message, indicating that quality work is accessible.
  • Personalized Service: The owner-operated nature of the business and the emphasis on direct customer interaction are often implicitly promoted as benefits, assuring customers of a more attentive and personalized experience.
  • Free Estimates: Many auto body and custom shops offer free estimates for their services, allowing customers to understand the scope and cost of the work before committing, which is a common and effective promotional strategy.
  • Local Reputation: For established businesses like Carroll's, a strong local reputation built over time is perhaps their most potent promotional asset, leading to repeat business and referrals within the community.

In conclusion, Carroll's Paint & Exhaust functions as a specialized and highly capable "Auto Repair Station" that excels in the distinct fields of auto body repair and painting, and comprehensive exhaust system services. Their operational environment supports both meticulous aesthetic work and precise mechanical fabrication. Their service offerings include everything from collision repair and custom paint to full exhaust system overhauls and bespoke custom builds. Key features that set them apart are their unique dual specialization, the high caliber of their workmanship often attributed to an owner-operated structure, their ability for custom fabrication, and a strong commitment to customer satisfaction at competitive prices. Promotional efforts center on showcasing their quality results, leveraging positive customer experiences, and reinforcing their reputation as a trusted local expert for both vehicle aesthetics and performance sound.

Carroll's Paint & Exhaust Photos

Carroll's Paint & Exhaust 0
Carroll's Paint & Exhaust 1
Carroll's Paint & Exhaust 2

Carroll's Paint & Exhaust Location

Carroll's Paint & Exhaust Customer Reviews

The most honest, trustworthy, dependable and honest people to work on your vehicle. They are very knowledgeable and professional. You can trust Jason Tony and his guys. They aren’t like allot of other places where you leave with bankrupt pockets and more problems than you walked in****they will take care of you and you can trust in their repairs and ability to help you. Thanks guys for all you do!

Sep 28, 2023 · Angela Callahan

My vehicle was in an accident, this shop had it for months repairing the damage. I was understanding and patient while waiting for so long, expecting a job well done due to the amount of time they had it. The quality is below average and the owner doesn't stand behind his work. The driver door panel now has a crack that wasn't there prior, bolts were missing and the body lines do not match. The paint was flaking off in less than a year. It was not aligned properly. I ended up paying another $300 out of my pocket to get it aligned at another shop along with replacing a new tire that was ruined from the shops neglect. Now I am saving money to get the paint job done correctly elsewhere. I took the vehicle back to him first to give the shop the opportunity to do the honest thing but he refused to except any responsibility. He charged my insurance company the maximum amount of money, so he made sure he got paid well. I definitely would not recommend getting service from this place.

Sep 30, 2023 · Feral Mountain Sanctuary

Jason did a great job. Trustworthy, and just nice to deal with. Highly recommend, I wouldn’t go anywhere else.

Feb 26, 2025 · Dana Swenson

Jason Carroll is a man of integrity who exhibited extreme patience while dealing with uncooperative insurance people. He did an amazing job on our car! He is professional, courteous and friendly. Jason's son also took very good care of us also.

Feb 04, 2022 · Kathy Bevan

Very happy with the work they provided (fixing a dent, replacing a broken tail light and paint job), plus they are very friendly and answered all my questions. Their prices and speed of service were spot on and I would highly recommend.

Nov 05, 2022 · Richard Roscow