Carquest Auto Parts

Carquest Auto Parts ico

(27 reviews)

Auto Repair StationsIndianaPorter CountyValparaisoLincolnway

Porter County . Indiana

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 219-462-2133
  • www.carquest.com
  • 1403 Lincolnway, Valparaiso, IN 46383, USA

Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed

Carquest Auto Parts Introduce

For residents of Valparaiso, Indiana, and the wider Northwest Indiana (NWI) area, Carquest Auto Parts at 1403 Lincolnway, Valparaiso, IN 46383, USA, stands as a crucial resource within the "Auto Repair Stations" platform category. While primarily an auto parts store, its comprehensive offerings and free in-store services make it an integral part of the automotive maintenance and repair ecosystem. You can reach them by phone at (219) 462-2133 or via mobile at +1 219-462-2133 for inquiries about parts, availability, or services.

As a prominent auto parts retailer, the environment at Carquest Auto Parts is typically organized and well-stocked, designed for ease of navigation for both professional mechanics and do-it-yourself (DIY) customers. You can expect clearly labeled aisles with a wide array of parts, tools, and accessories. The store is managed by knowledgeable staff, as consistently praised in customer reviews, who are equipped to assist with identifying specific parts and offering expert advice. The overall atmosphere aims to be helpful and efficient, ensuring customers can quickly find what they need and get back to their automotive projects or repairs.

Services and Goods for Sale

Carquest Auto Parts offers an extensive inventory of services and goods, catering to a broad spectrum of automotive needs. While it is not a repair shop in the traditional sense, its offerings directly support and enable auto repair. The primary goods for sale include:

  • Comprehensive Auto Parts: This encompasses a vast selection of replacement parts for various vehicle systems, including brakes (pads, rotors, calipers), engine components (filters, spark plugs, belts, hoses), electrical parts (alternators, starters, ignition components), steering and suspension parts, and more.
  • Batteries: A wide range of automotive batteries for different makes and models.
  • Fluids and Chemicals: Engine oil, transmission fluid, brake fluid, antifreeze, power steering fluid, additives, and various cleaning products.
  • Tools and Equipment: Hand tools, power tools, diagnostic equipment, shop supplies, and specialty tools for automotive repair.
  • Accessories: Car care products, lighting (including specific bulbs, as highlighted in a review), wipers, floor mats, and other interior and exterior accessories.
  • Hydraulic Hose Assemblies: This location specifically offers custom hydraulic hose assemblies, where customers can customize the type, length, and fitting of the hose for various projects.

Beyond simply selling parts, Carquest Auto Parts also provides valuable free in-store services that significantly benefit customers and underscore its role within the "Auto Repair Stations" category:

  • Battery Testing and Installation: They offer free testing of batteries, starters, and alternators, both on and off the vehicle. If a new battery is purchased, free installation is provided for most vehicles.
  • Battery Recycling: Customers can bring in their used batteries for free recycling, ensuring proper disposal.
  • OBD-II Scan: For vehicles with a check engine light, they provide free OBD-II (On-Board Diagnostics) scans to help diagnose engine issues. If further diagnosis is needed, they can help customers find a local technician.
  • Wiper Blade Installation: Upon purchasing new wiper blades, the staff will install them for free, helping customers get back on the road quickly with improved visibility.
Features and Customer Experience

Carquest Auto Parts in Valparaiso is distinguished by several key features that contribute to its strong reputation among local users:

  • Exceptional Customer Service: This is a recurring theme in customer feedback. Reviews praise the "Amazing customer service" and highlight staff who are "very nice and very helpful." This hands-on approach ensures that customers, whether seasoned mechanics or DIY novices, receive the guidance they need to make informed purchases.
  • Knowledgeable Staff: Customers consistently report that the staff "knew what I needed" and could provide "a solid answer on price." This expertise is crucial for accurately identifying parts, offering suitable alternatives, and providing helpful advice for repairs. Their ability to find even obscure items, such as a specific bulb that no one else could price, further exemplifies their dedication and resourcefulness.
  • Competitive and Fair Pricing: Customers appreciate that "The prices were fair" and that Carquest offered "the best price out of every auto parts store in NWI" for a specific item. This commitment to competitive pricing makes quality auto parts accessible and affordable.
  • Commitment to Customer Satisfaction: The willingness of the store to "even sent a driver to a warehouse to pick up a second one since they only had one" demonstrates an extraordinary level of dedication to fulfilling customer needs. This going-the-extra-mile attitude sets them apart and fosters strong customer loyalty.
  • Convenience and Accessibility: Beyond in-store services, Carquest offers convenient options like online ordering with free in-store pickup (ready in 30 minutes) and free curbside pickup. While specific home delivery options for this location are not detailed, the brand often provides such services.

As part of the larger Advance Auto Parts family, Carquest also benefits from a broad distribution network, enhancing parts availability and speed of delivery from warehouses when local stock is low.

Promotional Information

While the immediate customer reviews do not detail specific promotions for this exact Valparaiso location, Carquest Auto Parts, as a national brand, frequently offers various promotional deals and programs. These can include:

  • Seasonal Sales: Discounts on maintenance items typically needed for different seasons (e.g., winter-ready parts, summer AC components).
  • Bundle Deals: Savings when purchasing multiple related items, such as "Save Up To $20 On Oil Change Bundles - Oil + ANY Oil Filter" or "Save 15% Instantly - On ANY Carquest brake pads & 2 rotors."
  • Loyalty Programs: Carquest, through its affiliation with Advance Auto Parts, offers the "Speed Perks" loyalty program, where customers earn points on every purchase that can be redeemed for discounts on future purchases.
  • Email Sign-Up Offers: Customers who sign up for their email list often receive exclusive offers and notifications about upcoming sales.
  • Military Discount: Carquest offers a 10% discount for active and retired military personnel (ID required).
  • Online Promotions: The company's website often features promo codes for various discounts, sometimes up to 70% off on selected items, or percentage discounts on entire orders.

For the most current and specific promotional information relevant to the Valparaiso store, it is advisable for local users to visit the Carquest Auto Parts website (or the Advance Auto Parts site, given their common ownership), check their promotional flyers (often available in-store or online), or directly contact the store at (219) 462-2133. The consistently positive feedback on their fair pricing suggests that customers can expect good value even without explicit advertised promotions.

In conclusion, Carquest Auto Parts at 1403 Lincolnway in Valparaiso, IN, serves as an essential "Auto Repair Stations" resource by providing a comprehensive selection of auto parts, tools, and valuable free in-store services. Its distinguishing features include exceptional customer service, highly knowledgeable staff, competitive pricing, and a strong commitment to going the extra mile for customer satisfaction, making it a highly recommended destination for all automotive part needs in the region.

Carquest Auto Parts Photos

Carquest Auto Parts 0
Carquest Auto Parts 1
Carquest Auto Parts 2
Carquest Auto Parts 3
Carquest Auto Parts 4
Carquest Auto Parts 5
Carquest Auto Parts 6
Carquest Auto Parts 7
Carquest Auto Parts 8
Carquest Auto Parts 9

Carquest Auto Parts Location

Carquest Auto Parts Customer Reviews

Very nice and very helpful, they knew what I needed. The prices were fair.

May 17, 2025 · Tony Avalos

Amazing customer service. Was looking for a specific bulb that no one would give me a solid answer on price, so I called them and they gave me the best price out of every auto parts store in NWI. They even sent a driver to a warehouse to pick up a second one since they only had one. Highly recommend them for everything.

Jan 23, 2024 · Bryan Garrison

I was stuck with a broken steering knuckle in the tsc parking lot of valparaiso. Rob(mgr) had 1 of his drivers bring me the part I needed. Then I didn't have the right tool. Another call to Rob and he sent a 2nd driver to bring me the tool. I would give Rob 10 stars if I could. Another example is Brandon(sales associate). I needed a specific bearing race with 5 inch diameter. Although it couldn't be found in their system, Brandon called me immediately and let me know. I only shop 1 parts store now and that's CARQUEST VALPARAISO INDIANA! Great job guys keep up the great customer service! Also if you find something is on sale at a different store, Rob will match that pricing no problem. I just wish you had a lifetime membership program... I would be the first to apply! I don't know her name but she(Emily)is a young lady that works her tooshie off. I placed 2 orders within the last 2 days and it was filled within 2 minutes. GREAT CUSTOMER CARE ALL AROUND AT THIS STORE!!

Sep 27, 2024 · Stephen Reif

Everyone here is awesome never once had a bad experience through out the years

Oct 11, 2024 · Kevin Räëy

I was vey impressed with how helpful and knowledgeable the ladies were at the front counter. Everyone is really nice and I would highly recommend them.

Jul 22, 2017 · Arianna Gaskey