Carolina Garage
Auto Repair StationsSouth CarolinaLancaster CountyLancasterGreat Falls Highway
Lancaster County . South Carolina
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- +1 803-285-0184
- 1277 Great Falls Hwy, Lancaster, SC 29720, USA
Operating Hours
Carolina Garage Introduce
Located at 1277 Great Falls Hwy, Lancaster, SC 29720, USA, Carolina Garage operates as an established presence within the local auto repair landscape. For residents in and around Lancaster, Carolina Garage aims to serve as a convenient option for various automotive needs. The facility can be reached by phone at (803) 285-0184 or via mobile at +1 803-285-0184.
As an “Auto Repair Station,” Carolina Garage is categorized as a business that provides essential services and goods for sale related to vehicle maintenance, diagnostics, and repair. This typically encompasses a broad spectrum of offerings designed to keep vehicles running safely and efficiently. Customers visiting an auto repair station like Carolina Garage generally expect to find solutions for common vehicle issues, as well as more complex mechanical problems.
When considering the environment of an auto repair station, while specific details about the interior aesthetics of Carolina Garage are not available, one can generally anticipate a functional workspace designed to accommodate vehicle servicing. This often includes multiple service bays, specialized tools and equipment for diagnostic testing and repair, and a waiting area for customers. The primary focus of such an environment is efficiency and the proper execution of automotive tasks. Cleanliness and organization within the workshop are often indicators of a professional operation, contributing to a sense of trust for customers leaving their vehicles for service.
The services offered by an auto repair station like Carolina Garage typically cover a comprehensive range of automotive care. These commonly include routine maintenance procedures such as oil changes, tire rotations, fluid checks, and filter replacements. Beyond routine upkeep, they often provide diagnostic services to identify the root cause of vehicle malfunctions, engine repair, brake system service and replacement, suspension work, exhaust system repairs, electrical system diagnostics and repair, and air conditioning service. Given its designation as an "Auto Repair Station," Carolina Garage would be expected to handle both minor fixes and more significant mechanical overhauls. The availability of parts for various makes and models is also a crucial aspect, whether through on-site inventory or efficient ordering processes. Customers seeking specific repairs or general check-ups would likely inquire about the full scope of services available to ensure their needs can be met.
The features that distinguish an auto repair service often revolve around its operational aspects and customer interaction. For Carolina Garage, customer feedback provides insight into these features. One customer, Jeff, praises the team, stating that the staff, including Jeff himself, "always took care of me and my wife’s car." He highlights their trustworthiness, noting, "They definitely look out for us." This customer appreciates their direct communication, affirming, "They always give it to me straight and they do what needs to be done. Some of the best guys in town!!" This suggests a reputation for honesty, clear communication, and effective service delivery for this particular customer. Such feedback points to features like transparent communication, a commitment to resolving issues, and a customer-centric approach as perceived by this individual.
However, another customer’s experience offers a contrasting perspective, highlighting areas of concern. This individual described their experience as "Very expensive!" citing a charge of $485 for a hose and thermostat replacement on a Chevy Cruze. The customer expressed strong dissatisfaction, feeling that the business was "shady and unprofessional." Issues raised included extended waiting times, with the car not being ready as promised on the same day due to an incorrect part being sent, and a lack of proactive communication regarding the delay. The customer felt that the price was increased without justification and advised others, "DO NOT GO HERE!!!!! These folks are crooked and will definitely rob you blind." This review suggests potential issues with pricing transparency, adherence to timelines, customer communication during delays, and perceived fairness in billing. These conflicting reviews underscore the importance of individual customer experiences and perceptions in shaping a business's features and reputation.
Regarding promotional information, details specific to ongoing deals or special offers from Carolina Garage are not available from the provided information. However, typical promotional strategies for auto repair stations might include seasonal discounts on maintenance services, package deals for multiple services (e.g., oil change and tire rotation bundles), new customer incentives, or loyalty programs. These promotions are designed to attract new clients and retain existing ones by offering value-added services or reduced costs. Any potential customer looking to utilize the services of Carolina Garage would be advised to directly inquire about current promotions or specials to see if they can benefit from any available offers. In the competitive auto repair market, such promotions can play a role in a customer's decision-making process.
Carolina Garage Location
Carolina Garage Customer Reviews
Jeff has always took care of me and my wife’s car. He also has some great employees. They definitely look out for us. I can do most myself but they are my go to guys for my more serious mechanic work. They always give it to me straight and they do what needs to be done. Some of the best guys in town!!
Jan 15, 2019 · jo manley
Very expensive! Charged me $485 for a hose and to put on a thermostat for a Chevy Cruze. I paid it only because I was in a last minute situation, but NEVER AGAIN! Women robbers! Very shady and unprofessional business! DO NOT GO HERE!!!!! And to top it off my car was suppose to be ready that same day they said, but had me waiting around all day just to tell me that the wrong part was sent. Ok, I understand things happen, but be professional and call me to let me know what’s going on. My car wasn’t ready until later the next day which they should have knocked something off the price, but instead they went up on the price. These folks are crooked and will definitely rob you blind.
Mar 01, 2018 · arii
this business is exactly why some garages have a bad reputation for ripping people off. They are very dishonest. The reviews alone show that. The only one below that says it's an honest garage by, 'Jeff' is the actual owner of the garage!!! He reviewed himself pretending to be a customer. That shows his ethics right there. However, to add to that-- on a Friday my husband went to get my car looked at to see how much it'd be to fix my AC. A mechanic took a mirror and looked down and told my husband what the problem was and to bring it back Monday and they'd fix it. So, my husband dropped my car off on the following Monday and asked for an estimate to get the AC fixed before they started the work. The owner called my husband back less then a half hour later to tell My husband that what we need done was $650. When my husband told him we were not going to fix it then, the owner, Jeff, said oh I was wrong it's only $450. Which was the first red flag-- how you just realize after we say we are not going to have it fixed that you were $200 off? So, my husband said we still are not gonna do it and that's when Jeff said we owe $45 for a diagnostic fee-- something he did not tell us beforehand. So, I called him to ask why he didn't tell us that beforehand. He said, 'did you ask?' I told him no, I am a business owner myself and it is the responsibility of the business to disclose that. He told me I was the first person in 7 years to complain (which I found to be a lie because after talking to him I looked up his shop on every link possible including the better business bureau and not one person had one good thing to say about his shop). I then asked if they had any military discounts. His reply was-- while laughing at me-- 'on $45? No I don't have no military discounts on $45'. He's very classy as you can tell. AND THEN HE TOLD ME THAT NOW IT WAS GOING TO BE $125 TO GET MY CAR BACK BECAUSE I HAD AN ATTITUDE!!! Now, I'm not saying I didn't have an attitude but that's not how you run a business. I told him there was no way I was paying him that. He told me if I want to get my car back it was now $125. He then HUNG UP ON ME and called my husband and was bad mouthing me to my husband. My husband told him he was out of line and not to talk about his wife that way and that he didn't appreciate his tone. Jeff then told My husband the reason for the fee was because he had to remove the radiator and take apart the car to find the problem. Lol. My husband called him out and told him he knows how to work on cars and the only reason he's not fixing what's wrong with it is because he doesn't have the tools and he knows for a fact they didn't remove the radiator and take apart the car because he had the car in his possession for less the 30 minutes and that was impossible to have done all that. Jeff then said, 'well, no but I would have had to do all that to fix it.' Then he told my husband that he would take him to the magistrate and get the $125 bc of my attitude. My husband told him to go ahead and try. He knows the law and he won't get $125 just because he thought I had a bad attitude. That's when Jeff huffed and puffed and yelled some more and then backed off and said that there would be no charge. Very shady!! And the icing on the cake was when we did pick up my car-- it hadn't moved from the spot it was in, the key was under the mat in the exact same spot, and the driver seat was all the way forward how I had left it. THEY NEVER EVEN LOOKED AT MY CAR. They knew what was wrong with it from the previous Friday. Very dishonest!!! While talking with others in the community about this incident I heard this same from others-- that this shop is dishonest. Do not trust them.
Mar 22, 2016 · angela t
My name is Tiana Hawk, I’m writing to report a company called Carolina Garage based out of Lancaster, SC on 1277 Great Falls Hwy, Lancaster, SC 29720, the owner name is Jeffery Wayne Hudspeth. I brung my 2010 Chevy Aveo to this shop back in July 2018. I was advise that I need a engine and if I gave him $1000.00 He will work on my car an place me on a payment plan. I've gave him $500 on July 27 and the other $500 on Aug 3rd ; when I called on the following Monday I was told my car will be ready within 4 -5 days. I’ve been told every week he was waiting on parts. Then he told me the use engine came in but he had to order a head gasket kit which didn’t make sense .I go look at my car to find out he never changed my engine but try to put me on a payment plan on for the remaining $1800 for something never change. The company been inconvenience me this whole time, been having to spend money on Uber, lyft and Cab, also finding rides to work. As researching I found out he has been ripping other people off as well. Just got my car today Aug 21, 2018.He can’t explain where my $1000 went cause it sure didn't go to my engine.He also try to charge me 150 to pick up my car for a engine he never switched out. I will be sending my car to another shop for review so they can tell me what was messed with on my car. I had updated pictures of before and after pictures on how he tried to clean my engine and other parts off real good to make it look like it was replaced or make it look as if he worked on my car.
Aug 23, 2018 · Tiana Hawk
They are scammers. I took my car too Carolina Garage, Jeff gave me the run around for two weeks. I paid him 1200, car still not fixed, and he is suggesting more money. I will not suggest taking your car there if I was you all.
Jun 11, 2019 · Dareshia Campbell
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