Carolina Cycle

limped in as the last of the fix a flat leaked out of the back tire on my 49 Harley. it was 2ish Saturday afternoon and i had about 120 miles to home . asked if they had a tube and if I could pay them to install it. guy came out, looked at the bike and said they wouldn't work on it, (no reason given) .When my friend asked why, we were told 1 mechanic was leaving (hurt his back) and the other was building a motor (and couldn't stop ?) I said i'd do it, and asked if there was a cinder block or something to put the bike on, and if they had a couple of tire irons I could use, I had everything else. he says they don't have any blocks, try the indian dealer and walked away. Well at that point i would have loved to, but when theres no air in the tire, that's where you have to fix it. found some 4x4's in trash next door and was prepping to pick the bike up when he came out and said not to do it in front of the shop door. ( that didnt open the whole time we were there) I moved it, paid for the tube and once the wheel was off, borrowed 2 tire irons(they took my id for safekeeping) and fixed it. the kid working there was ok, he put air in the tie and gave us a cup of water,(thanks kid) but this not the way you expect to be treated at any bike shop, or any bikers house when you need help.

Sep 16, 2019 · aarghsweet 115

4 stars from me. Great service except for one person that I spoke with (C). Most of the parts specialist were courteous, attentive and willing to help. The ordering process was simple and relatively quick. They sent me an email with tracking info once the item shipped and my order arrived (properly padded and boxed) within 4 days of order being placed. I would gladly use and recommend Carolina Cycles in the future.

Apr 18, 2022 · Leonard Thomas

Nice dealership. Service department very knowledgable and capable. They keep it clean and are always busy. It's funny when you read other reviews. People from out of town are always pushy and expect you to drop what your doing to make them fell good. When your not seeing the whole side of it. I've had very good experiences with this shop. I always call ahead for an appointment and for just 2 guys they get it done. Very happy returning customer.

Oct 21, 2016 · ROGUESLAYER 38

I am repairing a salvage '22 Suzuki V-STROM 1050XT. To identify a good long-term parts supplier, I ordered parts from three online sellers. I found Caroline Cycle to be the best considering cost, price transparency, communications, and speed of delivery.

Jan 07, 2023 · Terrell Garren

If you make a deal with these folks, I suggest you get it in writing. Better yet, just pass them up and go to another dealer. I did not have my trade with me when I stopped by. Made a deal, checked my credit, everything ready to go except I didn't have my trade with me. They agreed I could bring it in next day and finalize the deal. Called and discussed with the manager on duty that I could not get out of work and would be there the following day. He said he had to back out of the deal as they couldn't take trades. Makes no sense to me. The owner did not care when I spoke with him on the phone. Good luck with these folks.

Jan 18, 2015 · JCMINIS

Nice dealership. Service department very knowledgable and capable. They keep it clean and are always busy. It's funny when you read other reviews. People from out of town are always pushy and expect you to drop what your doing to make them fell good. When your not seeing the whole side of it. I've had very good experiences with this shop. I always call ahead for an appointment and for just 2 guys they get it done. Very happy returning customer.

Apr 05, 2025 · ROGUESLAYER 38