Caliber Collision

Located at 230 E Broadway, Logansport, IN 46947, USA, Caliber Collision in Logansport stands as a prominent "Auto Repair Station" specializing in comprehensive collision repair and auto body services. As part of a nationwide network, this facility adheres to Caliber Collision's overarching purpose of "Restoring the Rhythm of Your Life®," aiming to alleviate the stress of vehicle accidents and efficiently return damaged cars to their pre-collision condition. You can contact them by phone at (574) 753-6170 or on mobile at +1 574-753-6170. Caliber Collision acquired Walters Precision Collision Repair at this location, continuing a legacy of trusted auto body service in Logansport.

Caliber Collision strives to provide a customer-centric and professional environment. Reviews consistently highlight exceptional customer service, emphasizing clear communication and friendly staff. Customers frequently commend Caliber Collision for keeping them "informed throughout the repairs," providing step-by-step updates via phone, email, or text. This commitment to transparency helps alleviate the anxiety often associated with post-accident vehicle repairs. The staff is often described as "very friendly" and willing to go "above and beyond," as evidenced by instances where they have provided transportation to customers for vehicle pickup. The repair process is designed to be as seamless as possible, from initial estimates to working directly with insurance carriers. While not explicitly detailed, the emphasis on professionalism, timely completion, and a clean, restored vehicle upon pickup suggests an orderly and well-maintained facility. Caliber also highlights its commitment to sustainability, with initiatives like responsible waste stream management, the use of waterborne paint products, and LED lighting in their centers, contributing to a more environmentally conscious operational environment.

As a leading "Auto Repair Station" focused on collision, Caliber Collision offers a wide array of services designed to address every aspect of vehicle damage following an accident. Their expertise extends beyond simple dent removal, covering intricate structural and cosmetic repairs. Key services include:

• Auto Body Repair: This is their primary service, handling all types of collision damage, from minor dings and scratches to major structural reconstruction. They utilize state-of-the-art equipment and employ I-CAR certified technicians to ensure repairs meet industry standards and vehicle manufacturer guidelines.
• Auto Glass Repair and Replacement: Caliber Collision addresses damaged windshields, side windows, and rear glass, ensuring proper installation and functionality. Their technicians are AGSC (Auto Glass Safety Council) certified.
• Paint Services: They specialize in matching paint colors precisely to restore the vehicle's original finish, utilizing advanced painting techniques and waterborne paint products for a high-quality and environmentally friendlier result.
• Advanced Driver-Assistance System (ADAS) Calibration: With modern vehicles increasingly equipped with ADAS features (like lane departure warning, automatic emergency braking, etc.), Caliber performs necessary calibrations after repairs to ensure these safety systems function correctly.
• Frame Straightening: For vehicles with structural damage, they employ advanced frame straightening equipment to restore the vehicle's frame to factory specifications, crucial for safety and performance.
• Dent Repair: From paintless dent repair (PDR) for minor dents to more extensive repair methods for significant damage.
• Hail Damage Repair: Expertise in repairing damage caused by hail.
• Storm Damage Repair: Addressing a variety of damage incurred from severe weather events.
• Pre-approved Insurance Partner: Caliber Collision works as a pre-approved partner with all major insurance carriers, simplifying the claims process for customers. They handle the communication and billing with insurance companies, reducing the burden on the vehicle owner.
• Fleet Services: Beyond individual vehicle owners, Caliber Collision offers comprehensive collision repair and maintenance services for commercial fleets, understanding the critical need for businesses to keep their vehicles on the road.
• Auto Detailing: As part of their commitment to "Restoring the Rhythm of Your Life®," vehicles are typically cleaned inside and out before final delivery to the customer.

Caliber Collision's strengths are rooted in its commitment to quality, customer satisfaction, and operational efficiency. A standout feature is their Limited Lifetime Warranty on all repairs, which provides customers with long-term peace of mind, knowing that the work performed is guaranteed for as long as they own the vehicle. This warranty is valid at any Caliber location nationwide. Their large network of over 1700 repair centers across 41 states ensures consistency in service and accessibility for customers, even when traveling. The company's dedication to I-CAR certification and continuous industry-leading training for its technicians ensures that their team is up-to-date with the latest repair techniques and vehicle technologies. This expertise is further supported by their use of state-of-the-art equipment. The focus on transparent communication throughout the repair process is another significant strength, as highlighted by customer testimonials. Caliber Collision also emphasizes a "repair-first" approach and invests in technologies like plastic welders to reduce waste, aligning with their overall sustainability commitment and environmental responsibility.

While specific localized short-term "promotions" for the Logansport branch are not prominently advertised as general consumer discounts (like coupons for oil changes, which might be seen at Caliber Auto Care locations, a different brand under the Caliber family), Caliber Collision's core offerings themselves serve as significant promotional points. The limited lifetime warranty is a major differentiator and a key promotional promise, instilling confidence in their work. Their status as a pre-approved partner with all major insurance carriers simplifies the repair process for customers, which is a powerful promotional aspect. The company's dedication to "Restoring the Rhythm of Your Life®" encapsulates their customer service philosophy, promising not just vehicle repair but also stress reduction and convenience. They actively offer free initial repair estimates, making it easy for customers to start the process without commitment. Furthermore, Caliber Collision is known for its community involvement through initiatives such as the annual "Restoring You™" food drive and partnerships like NABC Recycled Rides®, which donates refurbished vehicles to military personnel and first responder families in need. While these are broader company initiatives, they reflect positively on individual locations like Logansport as well, demonstrating a commitment beyond just business operations.