Cal Hans Ford, Inc. Service

For Ford vehicle owners in Loudonville, Ohio, and the surrounding areas, Cal Hans Ford, Inc. Service stands as a dedicated and reliable "Auto Repair Station." As the service department of an authorized Ford dealership, it offers a distinct advantage by providing specialized care that aligns with Ford's stringent standards, ensuring that every vehicle receives expert attention from factory-trained technicians using genuine Ford parts. Located at 506 E Washington St, Loudonville, OH 44842-1378, Cal Hans Ford, Inc. Service is more than just a repair shop; it's a comprehensive service center designed to maintain the integrity and performance of your Ford vehicle.

The dealership's long-standing presence in the community, indicated by decades of positive customer relationships, underscores its commitment to service quality and customer satisfaction. This is a place where customers return repeatedly, a testament to the trust they've built over time.

The "environment" at Cal Hans Ford, Inc. Service is typical of a modern dealership service center: clean, organized, and professional. While specific details about the waiting area amenities are not extensively detailed, customer reviews frequently mention a professional and respectful atmosphere. Staff members, including service advisors like "Steve" and "Curt," are consistently praised for being polite, helpful, and easy to deal with, ensuring a pleasant experience from scheduling to vehicle pickup.

The dealership strives for efficiency, with customers often highlighting "on time quick service" and a "very easy to schedule" process. While some reviews occasionally mention a desire for more loaner cars, the overall sentiment points to a customer-centric approach where the staff prioritizes getting the job done correctly and efficiently. This focus on respect and professionalism builds a strong rapport with customers, encouraging repeat business.

As an official Ford service center, Cal Hans Ford, Inc. Service offers a full spectrum of maintenance and repair services tailored specifically for Ford vehicles, utilizing the latest diagnostic equipment and factory-approved procedures. This specialization ensures that your Ford is cared for by experts who understand its unique engineering. Key services include:

• Routine Maintenance: This covers all essential services to keep your Ford running optimally, such as oil and filter changes (including synthetic blend options), tire rotations and pressure checks, fluid top-offs, battery tests, and comprehensive inspections of belts, hoses, and filters.
• Brake Service: Full brake system diagnostics, inspections (friction material, caliper operation, rotors, drums, hoses, and connections), and repairs are performed to ensure maximum safety and stopping power. This often includes a multi-point inspection.
• Tire Services: Beyond rotations, they handle tire sales, installations, and balancing, often with a low-price tire guarantee on major brands and a 30-day price guarantee for added assurance.
• Engine Diagnostics and Repair: Equipped with advanced tools, their technicians can accurately diagnose check engine light issues, perform code readings (often complimentary), and undertake complex engine repairs.
• Recall Services: As an authorized Ford dealership, they are fully equipped and authorized to perform all necessary recall repairs and software updates as mandated by the manufacturer.
• Electrical System Services: Addressing issues with wiring, lighting, and other electrical components.
• Heating and Air Conditioning (HVAC) Services: Ensuring your vehicle's climate control system is functioning efficiently.
• Suspension and Steering: Maintenance and repair of components crucial for ride comfort and vehicle handling.
• Genuine Ford Parts: All repairs are performed using authentic Motorcraft® or Ford parts, which often come with a 2-year unlimited mileage warranty, including labor, providing superior reliability and peace of mind.
• Pre-Purchase Inspections: While not explicitly listed as a service offered in reviews, dealerships commonly offer thorough inspections for used vehicles.

Their capability to handle extended warranty services (as evidenced by a customer's F-150 tailgate wiring repair under warranty) further solidifies their position as a reliable service provider for Ford owners.

Cal Hans Ford, Inc. Service distinguishes itself through several key features that contribute to its strong reputation:

• Ford Factory-Trained Technicians: The mechanics are specialized in Ford vehicles, possessing in-depth knowledge and continuous training directly from the manufacturer. This ensures expertise specific to Ford models.
• Use of Genuine Ford Parts: Using Motorcraft® and Ford original equipment parts guarantees compatibility, quality, and often comes with a robust warranty, which is a significant advantage over aftermarket parts.
• Advanced Diagnostic Equipment: Access to manufacturer-specific diagnostic tools allows for precise and efficient troubleshooting of complex vehicle issues.
• Commitment to Customer Respect: Repeatedly mentioned in reviews, the staff's polite, helpful, and professional demeanor creates a welcoming and trustworthy service environment.
• Efficient Service Process: Customers appreciate the ease of scheduling and the timely completion of service appointments.
• Comprehensive Warranty on Parts and Labor: The 2-year unlimited mileage warranty on Motorcraft and Ford parts, including labor, provides exceptional peace of mind for customers.
• Recall Expertise: Being a dealership, they are the authoritative source for handling all Ford-related recalls, ensuring safety and compliance.

Cal Hans Ford, Inc. Service is located at 506 E Washington St, Loudonville, OH 44842-1378. While a direct phone number for service is not explicitly stated in the provided snippets, customers can typically reach them via the main dealership number, which can be found through a quick search for "Cal Hans Ford, Inc." Loudonville, OH. Their service hours are generally Monday through Friday, though specific times (e.g., 7:30 AM - 5:30 PM) vary by dealership and should be confirmed directly.

As a Ford dealership service center, Cal Hans Ford, Inc. is likely to participate in Ford's national service specials and FordPass Rewards programs. Common promotions often include:

• Service Coupons: Discounts on oil changes, brake service, battery tests, tire purchases, and cabin air filter installations. For instance, similar Ford dealerships offer synthetic blend oil changes + tire rotations for around $164.95, or $25 off Motorcraft Complete Brake Service.
• Parts and Service Discounts: Percentage off savings on parts and service based on total spending (e.g., 10-15% off for spending over $100-$250), often with a maximum discount.
• Complimentary Services: Free multi-point inspections, warning and indicator light code pulling, and battery tests are frequently offered.
• FordPass Rewards: Customers can earn and redeem points for service, parts, and accessories. This loyalty program offers incentives like 10 points per dollar spent on Ford Service, with bonus points for higher tier statuses.
• Manufacturer Warranties: Standard 2-year unlimited mileage warranties on genuine Ford and Motorcraft parts, including labor. Some brake pads may even have a lifetime guarantee.
• Service Pickup & Delivery: Some dealerships offer complimentary pick-up and delivery services for scheduled maintenance, though this should be confirmed with the Loudonville location.

It's always recommended to visit the official Cal Hans Ford, Inc. website or contact their service department directly to inquire about current service specials and to schedule an appointment. Many dealerships offer online scheduling tools for convenience.

In conclusion, Cal Hans Ford, Inc. Service provides a premium "Auto Repair Station" experience for Ford owners in Loudonville, OH. Their combination of factory-trained expertise, genuine parts, a customer-first approach, and access to manufacturer-backed programs ensures that your Ford vehicle receives the highest standard of care, contributing to its longevity, performance, and your peace of mind.