Bumper to Bumper Elk Grove

Bumper to Bumper Elk Grove ico

(20 reviews)

Auto Repair StationsIllinoisCook CountyElk Grove VillageCrossen Avenue

Cook County . Illinois

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  • Intro
  • Photos
  • Location
  • Reviews
  • +1 847-299-7766
  • www.myautovaluestore.com
  • 450 Crossen Ave, Elk Grove Village, IL 60007, USA

Operating Hours

Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

Bumper to Bumper Elk Grove Introduce

Bumper to Bumper Elk Grove, located at 450 Crossen Ave, Elk Grove Village, IL 60007, USA, serves as a vital resource for both professional mechanics and do-it-yourself automotive enthusiasts in the local community. As a prominent establishment within the "Auto Repair Stations" platform category, this store goes beyond simply selling parts; it aims to support the entire vehicle maintenance and repair process, offering a comprehensive selection of goods and services that cater to a wide array of automotive needs. Their phone number is (847) 299-7766, and they can also be reached at +1 847-299-7766.

When considering the environment of Bumper to Bumper Elk Grove, one can expect a typical auto parts store setup, geared towards functionality and efficient service. While specific details about the interior aesthetics aren't readily available, such establishments are generally organized with shelving units displaying a vast inventory of parts, a service counter for customer interactions, and possibly a waiting area. The focus is usually on accessibility of products and a clear layout that allows for quick identification of needed components. Being located in an industrial or commercial area like Crossen Ave suggests a practical and business-oriented environment, easily accessible for those driving in for parts. The atmosphere is likely bustling, especially during peak hours, reflecting the constant demand for automotive components and expertise.

The core services provided by Bumper to Bumper Elk Grove revolve around the sale of a comprehensive range of auto parts. This includes, but is not limited to, engine components, brake systems, electrical parts, suspension parts, filters, fluids, and various accessories necessary for vehicle repair and maintenance. They serve as a direct supplier for individuals undertaking their own repairs, as well as for local garages and service stations. Beyond direct sales, a crucial service offered by auto parts stores, and certainly by Bumper to Bumper Elk Grove, is the handling of core returns. This process involves customers returning old, used parts (cores) from their vehicles after replacing them with new ones, for which they receive a core charge refund. While a customer review mentioned a delay in a core charge refund, this is a standard and essential service in the auto parts industry, designed to facilitate recycling and remanufacturing of components. Furthermore, the store likely offers guidance on part compatibility and basic troubleshooting, often provided by knowledgeable staff members who possess a good understanding of automotive systems.

One of the key features that distinguishes a valuable auto parts store like Bumper to Bumper Elk Grove is the expertise of its staff. Unlike large retail chains where associates might have limited automotive knowledge, establishments catering to a more specialized clientele often employ individuals who are "gear heads" or even former mechanics. This allows them to offer more than just a transaction; they can provide informed advice, answer technical questions, and help customers identify the correct parts for their specific vehicles. This level of informed assistance is invaluable, especially for complex repairs or for customers who are not professional mechanics. Another feature is the likely breadth of their inventory, aiming to stock a wide variety of parts for different makes and models, reducing the need for customers to visit multiple stores. The ability to source hard-to-find parts or special order items is also a common feature of well-regarded auto parts suppliers. Moreover, their policy regarding returns is an important feature, as highlighted by a customer who appreciated the good return policy, ensuring customer satisfaction and trust.

While specific promotional information for Bumper to Bumper Elk Grove is not available through the provided reviews, auto parts stores often employ various strategies to attract and retain customers. These can include loyalty programs for frequent buyers, seasonal discounts on common maintenance items, or special offers on specific brands or product lines. Given the competitive nature of the auto parts market, it's reasonable to assume they might have promotions on items like oil filters, brake pads, or spark plugs. They might also offer discounts to local repair shops or bulk purchasers. For local users, checking their website, calling them directly, or visiting the store would be the best way to inquire about any current promotions or specials they might be running. Word-of-mouth recommendations, as evidenced by the customer reviews, also play a significant role in their promotional efforts, as satisfied customers are likely to recommend the store to others.

In conclusion, Bumper to Bumper Elk Grove stands as a significant resource for the Elk Grove Village community, providing essential auto parts and supporting the broader "Auto Repair Stations" ecosystem. Its commitment to offering a comprehensive inventory, coupled with the potential for knowledgeable staff to guide customers, makes it a valuable asset for anyone involved in vehicle maintenance or repair. While the core return process can sometimes present logistical challenges, the overall sentiment points towards a store that strives to meet the needs of its customers, from the everyday driver to the experienced mechanic, by offering a wide array of products and a helpful, albeit sometimes busy, service. For anyone in need of automotive parts or advice in the Elk Grove Village area, Bumper to Bumper Elk Grove is a destination worth considering.

Bumper to Bumper Elk Grove Photos

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Bumper to Bumper Elk Grove Location

Bumper to Bumper Elk Grove Customer Reviews

I did a start motor core return last week and was told I’d have my core charge fee back in a day or two and now it’s been 5. When I called I was given the “we’re not the bank I don’t know” run around. I can’t seem to reach anyone who will help me and either give a check or cash instead. This should be the simplest aspect of this process.

Feb 10, 2025 · Josh Merzel

Call everyone , do some research on your own! Remember, YOU are the one undercutting the dealerships by doing work yourself. It is not Lee's responsibility to know "EVERYTHING". They are not the actual mechanics. Use O'REILLY'S and AutoZone as price comps only. Then, go in and buy from Lee Auto. I'm not saying they are cheapest but they are good about returns and they do have someone around usually to answer questions that was a mechanic or they are all gear heads. Not like Auto Zone where you walk in and a "retail associate" just hands you what pops up on computer. Which could work out just fine, I prefer the gear head's experience Lee does offer. I'm referring to Lee Auto on Oakton in Niles BTW! * One last thing, if they come as busy or rude on the phone. It's not because they are actually being rude. They just truly are thay busy! Have a little patience with the people that are helping you save A LOT of $ !!!

Jun 02, 2018 · Steven M Diduch

Very knowledgeable people behind the counter, very good selection of parts in stock and they can get ones not in stock pretty quickly. One of the few parts places remaining that actually has a machine shop, and can press bearings as well as lathe brake parts

Jul 10, 2018 · Ken R. Dye

What kind of car parts store changes their hours during the winter? First they say my part will be in on Saturday that was a straight lie. Now I get off work, get here at 6:30pm 30mins to spare. And these ass wipes decide to close an hour early for "winter hours". Real professional.

Nov 14, 2016 · Dan Tyler

I just left the place empty handed. Six guys hanging out at the counter complaining about one of their co workers and no time to help me find what I was looking for. I won't be back.

Feb 22, 2017 · Jakub D