Bumper To Bumper Auto Parts/Crow-Burlingame

(18 reviews)

Auto Repair StationsKentuckyWebster CountyProvidenceWesterfield Drive

Webster County . Kentucky

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  • Intro
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  • Location
  • Reviews
  • +1 270-667-7075
  • www.btbautoparts.com
  • 2101 Westerfield Dr, Providence, KY 42450, USA

Operating Hours

Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed

Bumper To Bumper Auto Parts/Crow-Burlingame Introduce

Bumper To Bumper Auto Parts/Crow-Burlingame, located at 2101 Westerfield Dr, Providence, KY 42450, USA, serves as a local outlet for a broader network of auto parts suppliers. Operating within the "Auto Repair Stations" category, this establishment is primarily a retail and wholesale provider of automotive aftermarket parts and related products. While the category name might suggest repair services, their core business revolves around supplying the components necessary for vehicle maintenance, repair, and enhancement, catering to both professional mechanics and individual vehicle owners.

The environment of a Bumper To Bumper Auto Parts/Crow-Burlingame store, like this location in Providence, is typically that of a well-stocked auto parts retail outlet. The interior would feature rows of shelves displaying a wide array of automotive components, chemicals, tools, and accessories. There would likely be a counter area where customers can interact with sales representatives to identify and order specific parts. The layout is designed for efficient inventory management and customer service, allowing for quick access to commonly needed items. As part of a larger chain, the store benefits from standardized inventory systems and potentially a clean, organized appearance. While specific details about the Providence location's aesthetics are not widely available, one can expect a practical and functional space focused on product accessibility and efficient transactions.

Bumper To Bumper Auto Parts/Crow-Burlingame offers an extensive range of services and goods for sale, designed to meet diverse automotive needs. Their primary service is the **provision of automotive parts**. This includes a vast inventory of components for various vehicle types, encompassing:

  • **Auto Parts:** Parts for cars, light trucks, and SUVs, covering everything from engine components (pumps, filters, gaskets) to electrical systems (batteries, fuses, spark plugs), brakes (pads, rotors, calipers), suspension, steering, heating and cooling (belts, hoses, pumps), and exhaust systems.
  • **Heavy Duty Parts:** Catering to larger vehicles and commercial fleets, indicating a broader scope beyond standard passenger cars.
  • **Farm and Agriculture Parts:** A significant offering that caters to the local agricultural community, providing parts for various farm machinery and equipment.
  • **PB&E (Paint, Body & Equipment):** This includes products for auto body repair and painting, such as paint, body fillers, and related equipment and supplies for professional body shops and DIY enthusiasts.
  • **Tools, Supplies, and Equipment:** Beyond just parts, they stock a range of tools for automotive repair, shop equipment, various supplies, oils, chemicals, and general accessories needed for vehicle maintenance and repair.
Their network boasts over 2 million inventory parts, which can be accessed either directly from their physical locations or through their online platforms for retail and professional customers. This extensive inventory aims to ensure that customers can find the parts they need for nearly any type of vehicle, whether it's a car, truck, or even farm equipment. They emphasize serving both professional installers working at repair facilities and individual consumers.

The features of Bumper To Bumper Auto Parts/Crow-Burlingame are primarily defined by its role as a comprehensive parts supplier. One key feature is their **vast inventory**, with millions of parts available through their network, designed to cover a wide range of vehicles including cars, light trucks, heavy duty, recreational, commercial, farm, and agriculture vehicles. This extensive selection is intended to make them a one-stop shop for automotive aftermarket needs. Another feature, as a member of the Bumper to Bumper network, is their **North American Parts Warranty**. This warranty covers parts purchased at any Auto Value or Bumper to Bumper location across the United States, Canada, and Mexico, providing customers with peace of mind regarding product quality and defects. Some locations also offer a Confidence Plus® North American Warranty that covers parts and labor if installed by a Certified Service Center. The company also emphasizes **"SERVICE is the difference,"** implying a commitment to customer support and knowledgeable staff who can assist in identifying the correct parts.

However, it is important to address customer feedback that highlights some perceived challenges. A recurring concern mentioned in the provided reviews is the **availability of parts** for "this little town," with a customer stating, "they never have the parts that you need." This suggests that while their network inventory is vast, the local stock at the Providence location might be limited for certain less common or specialized parts, leading to potential delays or the need to order parts. Another significant concern raised is about the **knowledge and recommendations of representatives**, with a customer claiming that representatives "claim they know what there talking about" but "recommend somebody to buy something and it doesn’t even work half the time." This indicates a potential inconsistency in the quality of advice or product recommendations, which can be frustrating for customers trying to resolve vehicle issues. Furthermore, the quickness to "sell you off something that doesn’t even fix the issue" points to a perceived lack of accurate diagnosis or a sales-driven approach that doesn't always prioritize the customer's actual problem resolution. These concerns underscore the importance of ensuring that local staff are adequately trained and that the inventory reflects the needs of the community.

Regarding promotional information, specific ongoing deals for the Providence location are not publicly listed without direct inquiry. However, as part of a national brand like Bumper To Bumper/Crow-Burlingame, they likely participate in various promotions common to auto parts retailers. These could include:

  • **Seasonal Sales:** Discounts on common seasonal maintenance items like batteries, wipers, or fluids.
  • **Rebates:** Manufacturer rebates on specific brands or types of parts.
  • **Professional Discounts:** Special pricing for professional mechanics or businesses buying in bulk.
  • **Online Promotions:** Deals available through their corporate website for online orders or in-store pickup.
  • **Loyalty Programs:** Though not explicitly mentioned, some auto parts chains offer loyalty programs for frequent buyers.
Given the negative feedback regarding part availability and product recommendations, it would be prudent for potential customers to call ahead to confirm part availability and perhaps seek multiple opinions or do their own research on solutions to vehicle issues before making a purchase. Customers can reach them at (270) 667-7075 or +1 270-667-7075 to inquire about specific part availability, pricing, or any ongoing promotions.

In conclusion, Bumper To Bumper Auto Parts/Crow-Burlingame in Providence, KY, functions as a local hub for a broad spectrum of automotive aftermarket parts, tools, and supplies, including specialized items for heavy-duty and agricultural vehicles. While benefiting from a large corporate inventory and a nationwide parts warranty, customer feedback suggests potential challenges related to local stock availability and the accuracy of staff recommendations. For local users, it represents a source for many automotive needs, but it may be advisable to verify part availability and conduct independent research, especially for complex vehicle issues, to ensure a satisfactory purchase experience.

Bumper To Bumper Auto Parts/Crow-Burlingame Location

Bumper To Bumper Auto Parts/Crow-Burlingame Customer Reviews

Representative gonna tell somebody or recommend somebody to buy something and it doesn’t even work half the time this store doesn’t even have anything that people are needing, but they’re quick to sell you off something that doesn’t even fix the issue on your vehicles or anything that you have going I recommend not even coming to this place cause like I said they never have the parts that you need for this little town And the representatives claim they know what there talking about

Apr 23, 2025 · 270. NBMJAY

Representative gonna tell somebody or recommend somebody to buy something and it doesn’t even work half the time this store doesn’t even have anything that people are needing, but they’re quick to sell you off something that doesn’t even fix the issue on your vehicles or anything that you have going I recommend not even coming to this place cause like I said they never have the parts that you need for this little town And the representatives claim they know what there talking about

Apr 23, 2025 · 270. NBMJAY

Is the only part store in Providence Kentucky they have no price tags on anything the guy in there seems like he's out of touch with reality and him and his own little world but if you need part and you can get to Madisonville you better do that I also like how they say that they're redesigning their showrooms but yet it's been the same for the past I don't know 12 years that I have lived here in Providence it has never changed it has never had price tags literally if you want to know the price you have to bring it up to the counter every time that's a long time to be renovating your showrooms does not take 12 years price tags they're pretty cheap at the Dollar General right at the store you can get the little stickers

May 25, 2021 · Confederate DEO VINDICE

Is the only part store in Providence Kentucky they have no price tags on anything the guy in there seems like he's out of touch with reality and him and his own little world but if you need part and you can get to Madisonville you better do that I also like how they say that they're redesigning their showrooms but yet it's been the same for the past I don't know 12 years that I have lived here in Providence it has never changed it has never had price tags literally if you want to know the price you have to bring it up to the counter every time that's a long time to be renovating your showrooms does not take 12 years price tags they're pretty cheap at the Dollar General right at the store you can get the little stickers

May 25, 2021 · Confederate DEO VINDICE

Nice, friendly employees. Store clean and organized.

Jan 15, 2024 · Dinah Lussier

Nice, friendly employees. Store clean and organized.

Jan 15, 2024 · Dinah Lussier

I buy all my John deere parts their..

Aug 13, 2024 · Ronnie Vandiver

I buy all my John deere parts their..

Aug 13, 2024 · Ronnie Vandiver

The gentleman was very nice and helpful. It was his first alone but he was on the job.

Jul 15, 2021 · Debra Moxley

The gentleman was very nice and helpful. It was his first alone but he was on the job.

Jul 15, 2021 · Debra Moxley