Buick Service Department

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Auto Repair StationsWisconsinWood CountyMarshfieldNorth Central Avenue

Wood County . Wisconsin

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  • +1 715-384-3152
  • www.grossbuick.com
  • 1620 N Central Ave, Marshfield, WI 54449, USA

Operating Hours

Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

Buick Service Department Introduce

For Buick owners and general automotive service needs in Marshfield, Wisconsin, the Buick Service Department located at 1620 N Central Ave, Marshfield, WI 54449, serves as a premier "Auto Repair Station." As an integral part of a dealership, this service department specializes in providing comprehensive maintenance and repair services, with a particular focus on Buick and other General Motors (GM) vehicles. Their commitment to quality is underscored by their use of factory-trained technicians and genuine parts, ensuring that vehicles receive the precise care they require to maintain their performance, safety, and longevity.

The environment at the Buick Service Department is designed to reflect the professionalism and high standards associated with a dealership. Upon arrival, customers can expect a clean, well-lit, and organized service area, typical of modern automotive facilities. The waiting area is usually comfortable, often equipped with amenities such as free Wi-Fi, refreshments, and sometimes even a shuttle service or loaner vehicles to ensure customer convenience during longer service appointments. The service bays themselves are state-of-the-art, housing specialized tools and diagnostic equipment that are specific to Buick and GM vehicles, allowing technicians to perform accurate and efficient repairs. The entire facility emphasizes a customer-friendly atmosphere, with service advisors readily available to discuss vehicle needs, explain repair processes, and provide transparent pricing. This professional and organized environment aims to provide peace of mind to vehicle owners, assuring them that their investment is being handled with expert care in a reputable setting.

The services offered by the Buick Service Department are comprehensive and tailored to meet the specific needs of Buick and other GM vehicles, though they are equipped to handle a variety of makes and models. As an "Auto Repair Station," their core offerings include all forms of routine vehicle maintenance, such as:

  • Oil Changes and Filter Replacements (including synthetic motor oil options)
  • Tire Services (rotations, balancing, repair, and replacement, often with a price match guarantee on eligible brands)
  • Brake Services (inspection, pad replacement, rotor replacement, and fluid flushes)
  • Battery Testing and Replacement
  • Fluid Checks and Flushes (transmission fluid, coolant, power steering fluid, etc.)
  • Wheel Alignments
  • Multi-Point Vehicle Inspections
Beyond routine maintenance, the department specializes in more complex automotive repairs and diagnostics. This includes:
  • Engine Diagnostics and Repair
  • Transmission Services and Repairs
  • Heating and Air Conditioning Service
  • Cooling System and Radiator Repair
  • Belts, Hoses, and Fluid System Checks
  • Electrical System Diagnostics (alternators, starters, headlights, etc.)
  • Suspension and Steering Component Repair (struts, shocks)
  • Recall Services and Warranty Repairs, utilizing genuine OEM (Original Equipment Manufacturer) parts.
The use of "Buick trained technicians who undergo regular, frequent training" ensures that staff are always up-to-date on the latest automotive technologies and repair techniques specific to their brands, providing a level of expertise that independent shops may not consistently offer. This breadth of service, combined with manufacturer-specific knowledge, makes the Buick Service Department a robust solution for nearly any vehicle issue.

Several features distinguish the Buick Service Department and elevate its offerings in the Marshfield area. A paramount feature is the utilization of factory-trained and certified technicians. These experts possess in-depth knowledge of Buick and GM vehicle systems, allowing for precise diagnostics and efficient repairs, often leveraging specialized tools and software unavailable elsewhere. The use of genuine GM parts is another critical feature. These parts are designed specifically for Buick vehicles, ensuring optimal fit, performance, and compatibility, and often come with a manufacturer's warranty, providing greater peace of mind compared to aftermarket alternatives. Customer convenience is also a significant feature; many service departments offer amenities like comfortable waiting lounges with free Wi-Fi, shuttle services, and sometimes even loaner vehicles, minimizing disruption to customers' daily routines while their car is being serviced. The ability to easily schedule service appointments online or by phone (715-384-3152 or +1 715-384-3152) adds to this convenience. Furthermore, as a dealership service department, they have direct access to manufacturer recalls and technical service bulletins, ensuring that vehicles receive all necessary updates and safety corrections. Their comprehensive approach to vehicle care, from routine maintenance to complex repairs, all performed by specialists using official parts, is a defining characteristic.

Regarding promotional information, the Buick Service Department, as part of a larger dealership (often identified as Gross Buick of Marshfield or Wheelers Chevrolet GMC of Marshfield which also services Buicks in the area), regularly offers various service and parts specials designed to provide value to their customers. While specific offers can change, common promotions include:

  • Seasonal Maintenance Packages (e.g., pre-winter checks, summer AC service specials)
  • Discounts on Routine Services (e.g., special pricing on oil changes, tire rotations)
  • Rebates on Parts (e.g., cash rebates on the purchase and installation of select genuine GM brake pads, rotors, struts, shocks, or batteries)
  • Tire Price Match Guarantees on eligible brands (such as BFGoodrich, Bridgestone, Goodyear, Michelin, etc., requiring a written estimate from a competitor)
  • Service Coupons available on their website or through mailers for various repairs and maintenance tasks.
  • Bundled Service Deals (e.g., combining an oil change with a multi-point inspection and tire rotation at a reduced price).
These promotions are often advertised on the dealership's official website under "Service Specials" or "Parts Specials." To get the most current and specific promotional information, customers are highly encouraged to visit the official website associated with the dealership at 1620 N Central Ave or to call the service department directly at (715) 384-3152 or +1 715-384-3152. Booking appointments online can also provide access to exclusive web-only deals. The commitment to using genuine parts and certified technicians, even with promotional pricing, ensures that customers receive high-quality service and components, making these offers particularly appealing.

In conclusion, the Buick Service Department at 1620 N Central Ave, Marshfield, WI, provides a superior automotive service experience within the "Auto Repair Stations" category. Its environment is professional and customer-focused, offering comfort and convenience. The extensive range of services, from routine maintenance to complex diagnostics and repairs, is carried out by highly skilled, factory-trained technicians using genuine GM parts. Key features such as specialized expertise, the use of OEM parts, and customer amenities like shuttle services significantly enhance the value proposition. Supported by regular promotional offers on both services and parts, the Buick Service Department stands as an authoritative and reliable choice for maintaining the optimal performance and longevity of Buick and other GM vehicles in Marshfield.

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