Brakes Plus

For local users in Ankeny, Iowa, Brakes Plus Complete Auto Service, located at 1685 SE Delaware Ave, Ankeny, IA 50021, USA, stands out as a highly reputable auto repair station. You can reach them at (515) 965-5570 or their mobile number +1 515-965-5570 for scheduling service appointments or inquiring about their wide range of automotive services. While their name might suggest a primary focus on brakes, the term "Complete Auto Service" and the overwhelmingly positive customer reviews indicate a much broader scope of expertise within the Auto Repair Stations category.

Based on the glowing customer testimonials, the environment at Brakes Plus in Ankeny appears to be one of trust, competence, and exceptional customer care. Customers seem to interact with a knowledgeable and communicative crew who prioritize informing them about necessary repairs and potential future needs. The willingness to work with customers on balancing repair needs and financial considerations suggests a customer-centric approach where finding solutions, rather than just pushing for immediate and costly fixes, is paramount. The shop likely has a professional service area equipped to handle various automotive repairs, alongside a welcoming customer waiting area.

As a "Complete Auto Service" provider within the Auto Repair Stations category, Brakes Plus in Ankeny offers a comprehensive suite of services to address a wide range of automotive needs. Based on the customer reviews, their expertise extends beyond just brakes to encompass:

• Brake Services: Given their name, they undoubtedly specialize in all aspects of brake service, including inspections, repairs, replacements of brake pads, rotors, calipers, and brake fluid services. Ensuring a safe and reliable braking system is a core offering.
• General Automotive Repair: The positive review from a customer with an older car needing work on "just about every major component" suggests they handle a broad spectrum of repairs beyond brakes. This likely includes engine diagnostics and repair, transmission services, electrical system services, and more.
• Oil Changes and Routine Maintenance: While one customer mentioned having an oil change elsewhere, the fact that Brakes Plus thoroughly checked it and identified a related issue (missing protective covering screws) indicates they also handle routine maintenance services.
• Suspension Services: One customer mentioned a potential suspension issue, and the review highlights that Brakes Plus checked it thoroughly, suggesting expertise in diagnosing and repairing suspension problems.
• Diagnostic Services: The fact that they offered a "no charge" check for a concerning noise indicates their willingness to perform thorough diagnostics to identify the root cause of automotive issues.
• Preventative Maintenance Advice: The crew is praised for informing customers about what needs to be done now for safety and what can be addressed later, showcasing a proactive approach to vehicle maintenance.

The features of Brakes Plus Complete Auto Service in Ankeny, as highlighted by the enthusiastic customer reviews, are significant strengths:

• Honest and Trustworthy Service: Both reviews emphasize the honesty and integrity of the shop, with one customer specifically appreciating their willingness to find solutions instead of pushing for unnecessary replacements.
• High-Quality Workmanship: The work performed on an older car with numerous major component issues is described as "solid," indicating a commitment to quality repairs.
• Exceptional Customer Communication: The crew is praised for being great at informing customers about necessary repairs and future needs.
• Customer-Centric Approach: Their willingness to work with customers on balancing repair needs and finances demonstrates a strong commitment to customer satisfaction.
• Thorough Diagnostics: Offering no-charge checks and thorough investigations to accurately identify vehicle problems.
• Attention to Detail: Even noticing and fixing issues related to work done elsewhere (like the missing screws on the protective covering) showcases their attention to detail and commitment to ensuring the vehicle is properly serviced.
• Going Above and Beyond: The act of replacing missing screws from a previous service and declining an offer for lunch highlights their dedication to providing excellent service without focusing solely on monetary gain.

Currently, there is no specific promotional information available for Brakes Plus Complete Auto Service in the provided data. However, given their strong focus on customer satisfaction and building long-term relationships, local users are encouraged to contact them directly at (515) 965-5570 or +1 515-965-5570 to inquire about any current specials, discounts, or seasonal offers they may be running. It's always a good idea to ask about pricing and any potential promotions when scheduling a service appointment or seeking a diagnostic check.

In conclusion, Brakes Plus Complete Auto Service in Ankeny, Iowa, is a highly recommended Auto Repair Station that goes beyond just brake services to offer comprehensive automotive care. The overwhelmingly positive customer reviews highlight their honesty, quality workmanship, exceptional communication, and customer-centric approach. Local users can trust them for accurate diagnostics, reliable repairs across various vehicle systems, and a willingness to work with individual needs and budgets. If you are looking for a trustworthy and competent auto repair shop in Ankeny that prioritizes your safety and satisfaction, Brakes Plus Complete Auto Service appears to be an excellent choice. Contact them today to experience their outstanding service firsthand.