Brakes-N-More

For residents in Adrian, MI, and the surrounding Southeast Michigan area, Brakes-N-More stands out as a highly-regarded auto repair station. Located at 1069 S Main St, Adrian, MI 49221, USA, this locally owned and operated business has built a strong reputation for its comprehensive services and commitment to customer satisfaction. You can reach them by phone at (517) 263-7421 or mobile at +1 517-263-7421. Brakes-N-More is associated with Poe's Towing, offering both expert auto repair and 24-hour emergency towing services, ensuring that whether you need routine maintenance or are stranded on the road, they have you covered.

Operating hours for Brakes-N-More are typically Monday through Friday from 8:00 AM to 5:00 PM, and Saturdays from 8:00 AM to 2:00 PM, with Sundays closed for regular service. However, their affiliated Poe's Towing service provides 24-hour emergency towing. This commitment to accessibility and comprehensive support makes them a valuable asset to the community.

As an "Auto Repair Stations" category platform, Brakes-N-More provides a wide array of services designed to keep your vehicle running smoothly and safely. Their team of certified mechanics is equipped with state-of-the-art diagnostic equipment, allowing them to accurately identify and address a variety of automotive issues. Their expertise extends beyond just brake work, encompassing a full spectrum of auto repair and maintenance.

Key services provided include:

• Brakes: As their name suggests, brake service is a core specialty. This includes brake alignment, parts replacement, and comprehensive brake repair to ensure your vehicle's stopping power is reliable.
• Alignments: Proper wheel alignment is crucial for tire longevity and safe handling. Brakes-N-More offers front-end alignments to correct any issues.
• Alternators: They handle the repair and replacement of alternators, vital components for your vehicle's electrical system.
• Axles: Services for vehicle axles, covering both maintenance and repair.
• Diagnostic Services: Utilizing advanced diagnostic tools, they can pinpoint problems accurately, saving you time and money.
• Exhausts / Mufflers: Repair and replacement services for your vehicle's exhaust system, addressing issues like strange noises or emissions problems.
• Full Service Auto Repair: Beyond these specific areas, Brakes-N-More offers general automotive repair for a wide range of issues, ensuring your vehicle is dependable.
• Tune-ups: Regular tune-ups help maintain optimal engine performance and fuel efficiency.
• Oil Changes: Essential routine maintenance for engine health.
• A/C Services: Repair and maintenance of your vehicle's air conditioning system to keep you comfortable.
• Shocks & Struts: Services for suspension components that affect ride comfort and handling.

They work with various domestic vehicle brands and accept major credit cards, including Visa, MasterCard, Discover, and AMEX, for convenience. Their service extends to residential, commercial, and industrial clients, highlighting their versatility and capacity to serve a broad customer base within Lenawee County and Southeast Michigan.

The environment at Brakes-N-More is consistently described by customers as welcoming and friendly. Reviews frequently highlight a familial atmosphere among the staff, where joking around and enjoying their work seems common. This positive internal culture contributes to a comfortable experience for customers, alleviating the stress often associated with car repairs. Unlike some repair shops where customers might feel dismissed or taken advantage of due to a lack of automotive knowledge, Brakes-N-More prides itself on transparent communication and treating customers with respect.

One customer review explicitly mentions being "talked to like I was stupid and tried taking advantage of me for not knowing about cars" at other shops, contrasting this with the experience at Brakes-N-More where the staff seemed like a "family." This indicates a conscious effort by the team to create an approachable and trustworthy environment, making customers feel at ease and informed about their vehicle's needs. The waiting area, while possibly small, appears to be a place where customers feel comfortable, as evidenced by a reviewer who spent 15 minutes there and observed the positive staff interactions.

Brakes-N-More distinguishes itself through several key features that resonate with its customer base:

• Honesty and Dependability: This is a recurring theme in customer feedback. Clients consistently praise the honesty of the staff, particularly regarding pricing. One reviewer shared a positive experience where the final bill was less than the initial estimate, a rare and highly appreciated occurrence in the automotive industry. This directly counters negative experiences some customers have had with other shops overcharging.
• Exceptional Customer Service: The team, led by individuals like Mark, is frequently lauded for providing "excellent service every time." This goes beyond just fixing the car; it includes clear communication, fair treatment, and a genuine desire to help.
• Certified Mechanics and Modern Equipment: The presence of certified mechanics and state-of-the-art diagnostic equipment ensures that repairs are performed accurately and efficiently, providing customers with peace of mind regarding the quality of workmanship.
• Local Ownership and Community Recognition: Being locally owned and operated, Brakes-N-More has a vested interest in serving its community well. They have even been recognized with a "Service Star Winner" award by the Adrian Area Chamber of Commerce for their commitment to excellence, underscoring their dedication to high standards.
• Integrated Towing Service: The partnership with Poe's Towing adds a significant layer of convenience for customers. Having 24-hour emergency towing available alongside repair services means that Brakes-N-More can be a one-stop solution for unexpected vehicle issues.

While specific current promotions for Brakes-N-More are not readily available through general online searches, their strong reputation and customer testimonials serve as a powerful form of promotion. The word-of-mouth endorsement from satisfied customers is invaluable. The review mentioning "I will absolutely be spreading the word" highlights the organic promotion that results from their honest and dependable service. In an industry where trust can be hard to come down, the consistent positive feedback on transparency and fair pricing naturally attracts new customers.

Their commitment to providing accurate initial estimates and often coming in under budget, as seen in a customer's experience of being quoted $350 but paying $299, acts as an extremely effective, albeit indirect, promotion. This kind of integrity builds long-term customer loyalty and positive community perception, which is far more valuable than short-term discounts. Existing customers, like the one who has been consistently returning for services, are the best advocates for Brakes-N-More, demonstrating that their approach to business cultivates repeat business and solid recommendations. For specific deals, it is always recommended for potential customers to contact them directly or visit their location in Adrian, MI.