Bluffton Auto Repair Center

(32 reviews)

Auto Repair StationsOhioAllen CountyBlufftonNorth Main Street

Allen County . Ohio

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 419-358-0303
  • www.strattonautobluffton.com
  • 302 N Main St, Bluffton, OH 45817, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Bluffton Auto Repair Center Introduce

Bluffton Auto Repair Center, nestled at 302 N Main St, Bluffton, OH 45817, USA, is a well-established and highly-regarded automotive repair facility that serves the local community and surrounding areas. Operating under the "Auto Repair Stations" platform category, this center is dedicated to providing comprehensive vehicle services, ensuring that cars and trucks run safely and efficiently on the road. The strong positive feedback from real customers underscores its commitment to excellence, honesty, and customer satisfaction.

While specific details about the exact aesthetic of the environment are not always made public, a professional auto repair center like Bluffton Auto Repair Center is expected to maintain a clean, organized, and welcoming facility. This typically involves a well-maintained reception or waiting area where customers can comfortably discuss their vehicle's needs with staff. The repair bays themselves would be equipped with modern diagnostic tools and specialized equipment necessary for a wide range of automotive services. A focus on cleanliness and orderliness within the shop is often indicative of a professional and detail-oriented approach to vehicle care, providing customers with peace of mind that their vehicle is in capable hands.

The services offered by Bluffton Auto Repair Center are extensive, covering a broad spectrum of automotive needs for both gas and diesel vehicles, cars, and trucks. Based on available information, their offerings include, but are not limited to:

  • General Diagnostics: Utilizing advanced diagnostic tools to accurately identify issues, especially when the "Check Engine" light illuminates.
  • Engine Mechanical Repairs: Addressing problems within the engine system, from minor adjustments to more complex repairs.
  • Oil Changes and Fluid Services: Routine maintenance including conventional and potentially synthetic oil changes, and inspection/replenishment of other vital fluids (transmission fluid, brake fluid, coolant, power steering fluid).
  • Tire Services: This includes tire repair, replacement, rotation, and balancing, crucial for vehicle safety and longevity.
  • Tune-ups: Comprehensive inspections and adjustments to optimize engine performance and fuel efficiency.
  • Suspension and Steering Systems: Repairs and maintenance of components that affect ride comfort, handling, and vehicle stability.
  • ABS and Brake Systems: Thorough inspection, repair, and replacement of brake components, including brake pads, rotors, calipers, and anti-lock braking system issues.
  • Heating and AC Service: Diagnostics and repair of vehicle climate control systems to ensure comfort in all seasons.
  • Electrical System Diagnostics and Repair: Addressing issues with car batteries, alternators, starters, wiring, and other electrical components.
The breadth of these services ensures that most common, and many uncommon, vehicle issues can be addressed by their skilled technicians.

The features that set Bluffton Auto Repair Center apart are clearly highlighted by customer testimonials. A recurring theme in customer reviews is the exceptional level of customer service. Customers consistently praise the staff for being "prompt, helpful, and so kind," and for going "above and beyond" for their clientele. This indicates a strong customer-centric approach, where the needs and convenience of the customer are prioritized. One notable feature is their willingness to "pick up/drop off" vehicles for customers, which is a significant convenience, especially for those working in Bluffton, allowing them to continue their workday without interruption. This level of personalized service builds immense trust and loyalty.

Another key feature is the perceived honesty and fairness of the business. Customers appreciate that they receive "excellent service and prices every time," and that the center is "an honest, caring auto repair center." This is particularly valued by customers, such as "a young woman in her 20's," who may sometimes feel vulnerable to dishonest practices in the automotive industry. The center also prides itself on having "ASE Certified technicians" with "over 40 years of combined industry experience." This collective expertise ensures that vehicles are handled by highly qualified professionals, providing accurate diagnoses and effective repairs. The ability to work on both "gas or diesel, car or truck" further demonstrates their versatility and broad expertise.

Regarding promotional information, while specific current deals are not provided, the consistent positive customer experiences act as a powerful form of promotion. Word-of-mouth referrals, driven by the outstanding service and honesty, are likely a significant source of new business for Bluffton Auto Repair Center. Historically, they have offered promotions such as oil change specials, as noted in previous local news mentions. It is reasonable to infer that the center continues to offer competitive pricing and potentially periodic specials on common services like oil changes, tire services, or seasonal maintenance checks to attract and retain customers. The easily accessible contact information – phone number (419) 358-0303 and mobile phone +1 419-358-0303 – allows customers to conveniently call for quotes, appointments, or emergency assistance, further enhancing their accessibility and commitment to customer support.

In conclusion, Bluffton Auto Repair Center, located at 302 N Main St, Bluffton, OH 45817, USA, exemplifies a top-tier "Auto Repair Station." Its combination of a comprehensive range of services for various vehicle types, a team of experienced and ASE Certified technicians, and an unwavering dedication to honest and customer-focused service makes it a highly recommended choice for vehicle owners in Bluffton and the surrounding regions. The consistent positive feedback from real customers is a testament to their reliability, fairness, and commitment to going above and beyond to meet automotive needs. For anyone in search of a trustworthy and capable auto repair partner, Bluffton Auto Repair Center stands as a shining example.

Bluffton Auto Repair Center Location

Bluffton Auto Repair Center Customer Reviews

They were so prompt, helpful, and so kind. I will never use another shop. I went back there again, and they go above and beyond for their customers. I love that place

Mar 04, 2025 · Kristine Plank

I come to Bluffton for work and the guys pick up/drop off my vehicle for me making it easy to continue my workday without interruption. I have received various services over the past 4 years from my oil changes to tire repairs/replacements with excellent service and prices every time. Thank you for being an honest, caring auto repair center to a young woman in her 20's!

Sep 09, 2024 · Kayla Garcia

Had really good luck at this place. Really did good work on my kids cars that attend Bluffton. This past weekend my daughter’s car broke down and we had it towed there from Lima. After contact we were told it would be 3 weeks before they could get it in. Okay not an issue. Knowing that the car would not run my daughter had to push it to another repair shop to get it off of their lot. They didn’t have room for it to sit in the lot until we could make other plans. Thank you so much.

Apr 10, 2024 · JEFF MICHAEL

I have gotten two oil changes from them now and they are fantastic! They pick up my vehicle and return it to my workplace when they are done. The first time I didn't even realize it was gone because they completed it so quickly. For the second oil change they were able to get me in the same day I requested one. The price is also lower than anywhere else I've gone.

Dec 31, 2023 · Madison Shultz

I have gotten two oil changes from them now and they are fantastic! They pick up my vehicle and return it to my workplace when they are done. The first time I didn't even realize it was gone because they completed it so quickly. For the second oil change they were able to get me in the same day I requested one. The price is also lower than anywhere else I've gone.

Dec 31, 2023 · Madison Shultz

Excellent shop and outstanding customer service! My wife was driving from Michigan to Tennessee and had an issue with her car. She pulled into the shop around 10:00 a.m. it was diagnosed and repaired and she was on her way by 11:15. The people in the shop treated her with great respect and we're very comforting and patient with her. It could have been a very stressful experience turned into a very smooth and professional repair. Thank you very much to all of you!

May 09, 2023 · pete rossi

Excellent shop and outstanding customer service! My wife was driving from Michigan to Tennessee and had an issue with her car. She pulled into the shop around 10:00 a.m. it was diagnosed and repaired and she was on her way by 11:15. The people in the shop treated her with great respect and we're very comforting and patient with her. It could have been a very stressful experience turned into a very smooth and professional repair. Thank you very much to all of you!

May 09, 2023 · pete rossi