Black's Automotive Service

Welcome to Black's Automotive Service, a local Auto Repair Station situated at 2400 Superior Dr NW, Rochester, MN 55901, USA. As a member of the Auto Repair Stations category, we aim to provide a range of automotive services to meet the needs of vehicle owners in Rochester and the surrounding areas. Our location on Superior Drive NW offers accessibility for local residents seeking professional car care.

Based on feedback from individuals who have utilized our services, experiences appear to vary. One customer reported the necessity of "multiple visits to figure out what the issue was for no reason," also noting the convenience of our location being a "30 min walk from the place I live." This suggests that while our location might be convenient for some, the diagnostic process may not always be straightforward or efficient for every situation.

Another customer shared a specific detail regarding a repair, stating that we "Replaced the engine valve cover with a Non-OEM part," and that the "New part did not have the same badge 'Honda Earth Dreams' when it was replaced." This point highlights our potential use of non-original equipment manufacturer (Non-OEM) parts in repairs. For customers who prioritize the use of OEM parts to maintain the exact specifications and branding of their vehicles, this information may be a crucial consideration when choosing a service provider.

Furthermore, the same customer mentioned a lack of amenities, stating, " Didn't even provide a loaner car while my car was stranded at their shop." The availability of loaner vehicles is often a significant factor for customers facing extended repair times, as it helps minimize disruption to their daily routines. The absence of this service, as indicated in the review, is something for local users to be aware of when considering Black's Automotive Service for repairs that might take longer than a day.

In contrast to these experiences, another customer provided a highly positive review, stating, "Highly recommend Blacks Automotive, Andy and his team are great. Always extremely efficient and professional. They are a pleasure to work with and do a great job explaining issues in detail as well. You can’t go wrong getting service done on your vehicle at Blacks! Even in a pinch, they’ve always been able to help me out with numerous vehicles. Awesome place!" This feedback praises our team's efficiency, professionalism, and ability to explain issues clearly. The customer also highlights our helpfulness in various situations and with multiple vehicles, suggesting a positive overall experience for them.

Considering these varied perspectives, Black's Automotive Service likely offers a range of standard services expected from an Auto Repair Station. While the specific details of all services are not provided in the reviews, common services typically include:

• General automotive repair for various makes and models.
• Engine diagnostics and repair.
• Routine maintenance services such as oil changes, fluid flushes, and filter replacements.
• Brake system inspections, repairs, and replacements.
• Tire services, including rotations, balancing, and potentially replacements.
• Electrical system diagnostics and repairs.
• Heating and air conditioning (HVAC) service.
• Transmission service and repair.
• Exhaust system repair.

The environment of Black's Automotive Service is not explicitly described in the provided reviews. However, as a professional Auto Repair Station, we would typically maintain a workshop equipped to handle various automotive repairs. The cleanliness and organization of the facility can often reflect the professionalism and efficiency of the service provided. Local users might gain further insight into our environment by visiting our location at 2400 Superior Dr NW in Rochester.

In terms of features, the positive review emphasizes the efficiency and professionalism of "Andy and his team," as well as their ability to explain issues in detail. This suggests that clear communication and a knowledgeable staff are key features of our service. However, the mention of using Non-OEM parts and not providing loaner cars are also notable aspects of our operational practices, which may be important features for potential customers to consider based on their preferences and needs.

Currently, there is no promotional information available in the provided data. Auto Repair Stations often offer various promotions to attract and retain customers, such as discounts on specific services, seasonal specials, or package deals. Local users interested in potential promotions at Black's Automotive Service are encouraged to contact us directly at (507) 529-0800 or +1 507-529-0800 to inquire about any current offers.

In conclusion, Black's Automotive Service in Rochester, MN, is an Auto Repair Station with a team that at least one customer has found to be efficient, professional, and communicative. However, it's also important to note feedback regarding the diagnostic process, the use of Non-OEM parts, and the lack of loaner vehicles. We encourage local users to consider these different perspectives when making their decision. For specific inquiries about our services, environment, and any potential promotions, please do not hesitate to contact us directly. We are located at 2400 Superior Dr NW, Rochester, and are available by phone to address your automotive service needs.