Big T Tires

Auto Repair StationsNorth CarolinaMacon CountyFranklinThomas Road
Macon County . North Carolina
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- +1 828-369-6442
- franklintires.com
- 30 Thomas Rd, Franklin, NC 28734, USA
Operating Hours
Big T Tires Introduce
Big T Tires operates as a multifaceted "Auto Repair Station" that, while specializing in tires, also provides a broad spectrum of general automotive repair and maintenance services. This positions Big T Tires as a comprehensive solution for local vehicle owners, offering not just the sale and installation of tires but also the necessary services to keep vehicles running safely and efficiently. Their approach combines a focus on quality tire products with skilled automotive repair, making them a one-stop shop for many car care needs.
The environment at a Big T Tires location is typically designed to be both professional and customer-friendly. You can expect a clean and organized showroom area where a wide variety of tires from reputable brands are displayed. This allows customers to browse different tire types, sizes, and brands, often with knowledgeable staff on hand to guide their selection. The waiting area is usually comfortable, offering amenities to make the customer's wait more pleasant while their vehicle is being serviced. Beyond the customer-facing areas, the service bays are equipped with modern diagnostic tools and machinery necessary for both tire services and general automotive repairs. The bays are maintained to high standards of cleanliness and safety, reflecting the commitment to quality workmanship. The atmosphere often strikes a balance between the focused work of technicians and the welcoming demeanor of the front-office staff, creating an efficient and approachable setting for vehicle owners. The visibility of work being performed, or clear communication about it, fosters trust and transparency.
The services offered by Big T Tires are extensive, covering virtually every aspect of tire care and expanding into general automotive repair. Their core business revolves around **tire sales**, stocking a wide selection of tires from leading brands like Michelin, BFGoodrich, Uniroyal, Continental, Cooper, and more, catering to passenger cars, light trucks, SUVs, and even commercial vehicles. Crucially, they provide professional **tire installation**, ensuring tires are mounted correctly and safely. This is complemented by essential tire maintenance services such as **tire balancing**, which minimizes vibrations for a smoother ride, and **tire rotation**, which promotes even wear and extends tire life. **Tire repair** for punctures and minor damage is also a standard offering, providing an economical solution when possible. Beyond just tires, Big T Tires also provides comprehensive **wheel services**, including sales of new wheels and wheel repair if necessary. For those needing expert alignment, **wheel alignment services** are available, critical for tire longevity, vehicle handling, and safety.
What differentiates Big T Tires from purely tire-focused shops is their robust offering of **general auto repair and maintenance services**. This includes essential preventative maintenance such as **lube, oil, and filter changes**, which are fundamental for engine health. They also handle critical safety systems, offering **brake repair and service**, including pad replacement, rotor resurfacing or replacement, and brake fluid checks. **Climate control system repair** (A/C service), **cooling system repair** (radiator, hoses, water pump), and **belts and hoses replacement** are also common services, addressing vital components of the engine and ancillary systems. For more complex issues, they provide **engine diagnostics and performance checks**, utilizing advanced tools to pinpoint problems. Services like **steering and suspension repair**, **axle, CV joint, and driveshaft repair**, and **electrical and electronic system diagnostics and repair** further solidify their position as a full-service auto repair station. Some locations also offer **four-wheel-drive system service** and even **transmission repair**, demonstrating a comprehensive mechanical capability. This wide array of services means that local users can rely on Big T Tires for many of their automotive needs beyond just purchasing new tires.
Key features that define Big T Tires include their commitment to **quality products and parts**, primarily by stocking tires from well-regarded manufacturers and using reputable components for repairs. Their status as a member of networks like "Tire Pros" (for some locations) often comes with additional benefits, such as a **price match guarantee** on tires and **nationwide warranties** on services, adding significant value and peace of mind for customers. The presence of **highly qualified and skilled technicians** is paramount; these professionals are trained to handle a wide range of automotive issues, ensuring that all services, from tire installation to complex diagnostics, are performed accurately and efficiently. Many Big T Tires locations pride themselves on being **locally owned and operated**, fostering a sense of community engagement and personalized customer service. A strong emphasis on **honest and transparent service** is often cited in customer feedback, with a focus on not selling customers anything they don't truly need. Additionally, the availability of **financing options** helps make necessary tire and auto repair purchases more manageable for customers, and the offer of **free roadside assistance** on mechanical repairs or tires with a protection plan underscores their dedication to customer support beyond the bay.
In terms of promotional information, Big T Tires, like many independent and franchised auto service centers, frequently offers various deals to attract and retain customers. While specific promotions will vary by location and time, common examples include **instant savings or rebates** on the purchase of a set of four new tires, often tied to specific brands they carry (e.g., Bridgestone, Goodyear, Hankook, Cooper). These rebates can be instant at the point of sale or mail-in offers. **Special financing options** are often available, such as deferred interest promotions for purchases over a certain amount, using a dedicated credit card. **Service coupons** are also common, offering discounts on oil changes, wheel alignments, brake services (e.g., per axle), or full-service packages. Many locations might promote **free services** such as tire rotations with a new tire purchase, or complimentary tire pressure checks. Online, you can typically find a "Specials" or "Promotions" section on their website, where current offers are listed. They might also utilize local advertising, social media, and email newsletters to disseminate these deals. Checking their official website or contacting your local Big T Tires directly is the best way for local users to discover the most up-to-date and specific promotional offers, ensuring they take advantage of the best value for their tire and auto repair needs.
Big T Tires Photos
Big T Tires Location
Big T Tires Customer Reviews
Great communication and installation of my 4 new tires!! Thank you for helping me stay safe on the road!
May 14, 2025 · Julie Eichner
Like the staff, friendly and helpful The place is clean Easy to get in and out of
May 13, 2025 · Kristy Broughton
It's really hard to find good people and good honest businesses these days. These guys go out of their way to help you and make sure you are happy. I'll never go anywhere else for my tires and wheels. Thanks Big T
Oct 29, 2021 · Mixed up Outdoor Adventures
Great job very honest and affordable I highly recommend them they dona great alignment as well
Dec 12, 2024 · Daniel Stickley
Time after time, Big T Tires has been fast, honest, and reliable with fixing my tire problems. I travel a lot so having peace of mind for my tires is greatly appreciated. Highly recommend!
Aug 21, 2024 · Mark Krancer
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