Big Rays Oil Change

Big Rays Oil Change ico

(122 reviews)

Auto Repair StationsMichiganOakland CountyPontiacSouth Telegraph Road

Oakland County . Michigan

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Operating Hours

Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 6:00 PM

Big Rays Oil Change Introduce

Welcome to Big Rays Oil Change, your trusted partner for all things car care in Pontiac, MI. Nestled at 200 S Telegraph Rd, our establishment is a beacon of reliability and professionalism for drivers seeking top-tier auto repair services. Whether you're due for an oil change or need a more comprehensive repair, Big Rays Oil Change is here to ensure your vehicle remains in peak condition.

As a local favorite, we specialize in providing fast and efficient oil changes while maintaining the highest standards of quality. Our team of experienced technicians is dedicated to understanding your car's unique needs and delivering personalized service. We take pride in offering quick turnaround times without compromising on thoroughness, making us an ideal choice for busy individuals who value both speed and reliability.

  • Quick Oil Changes: We understand the importance of keeping your vehicle well-maintained, which is why we offer fast oil changes to get you back on the road quickly.
  • Comprehensive Auto Repairs: Beyond basic maintenance, our team handles a variety of auto repair services, ensuring your car runs smoothly for years to come.
  • Promotional Offers: We regularly provide special discounts and promotions to reward our valued customers. Be sure to check our latest offers for unbeatable deals!
  • Extended Hours: Our convenient business hours make it easy to fit car care into your schedule, with weekend availability to suit all your needs.

In addition to our services, Big Rays Oil Change is known for its welcoming environment and professional staff. We believe in clear communication and transparency, ensuring you're fully informed about any repairs or maintenance your vehicle requires. Our goal is to build long-term relationships with our customers by delivering exceptional service every time.

Customer Feedback

Our satisfied customers have shared their experiences with us, highlighting what makes Big Rays Oil Change a standout choice:

  • "The staff were professional and courteous. I had a good experience and will visit again."
  • "They took their time to inspect my van, which was a breath of fresh air compared to other oil change places."

While we strive for excellence, we acknowledge the importance of continuous improvement. For instance, one customer shared an experience where they arrived during business hours and found the location unattended. However, our proactive management team took immediate steps to address the issue, ensuring such instances are rare and handled with care.

We invite you to visit Big Rays Oil Change at 200 S Telegraph Rd in Pontiac, MI, or contact us directly at 1 248-481-2037 for any inquiries. Whether it's a routine oil change or a more complex repair, we're here to keep your car running smoothly.

Big Rays Oil Change Photos

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Big Rays Oil Change Location

Big Rays Oil Change Customer Reviews

The onething i like was they took thier time to inspect my van and not a rush job like other oil change places.

Jan 26, 2025 · Darlene Haden

Update: Communicated with representative and everything was explained and made right. I am retracting most of what was written. The staff were professional and courteous. I had a good experience and will visit again. Went here to get an oil change and nobody was here. Hours on door read 8am-6:30pm. I arrived at 8:45am. No answer at the door, message on telephone line. This seemed incredibly unprofessional but the manager reached out to me and explained that it was all due to in climate weather. I hope that they can make it to when you call the phone number there is an alert if something is preventing normal operations.

Feb 13, 2021 · Joseph Boyle

They were absolutely amazing! I'm not sure why it's called Big Ray's on here when it's actually called Jazz Oil Change. I paid 59$ for full and a filter! Bonus my husband was in n out in 10 mins! I'll definitely be back!

Aug 17, 2023 · Heather Chambless

My favorite place to go they always take care of me and help me understand what is going on I never go anywhere else but this shop

Aug 01, 2024 · Tiffany Morandi

Went on and behond, they took care of me let the air pressure out of my radiator lines that another place left in and it was over heating. They even switched my lights and wipers .for a great price too . Now my car drives great .

Jul 19, 2023 · bori rivera

1 star because I can't leave 0. Been a customer here for many years and yesterday 22Mar25 was the first and last time they will defraud me. I went in for an oil change about 9:00am on Saturday. One guy working there. So, he did the check the battery, air filter, washer fluid thing. Went under the car to do that work. Came up and "added" oil. Did a fairly good acting job of doing the work. Charged me $40. Said he preferred cash (first red flag), I had it, so gave him cash and then got my change and went about my day. Didn't get a receipt (second red flag), thought two things after the fact, either cash sale is off the books so no taxes or he's skimming off the company (cash sale off the books again). What actually happened is I paid $40 for an acting job. No oil change. Glad I was doing a pre-road trip check like I normally do, or I wouldn't have caught this. See attached picture from Sunday morning, 23Mar25. Less than 10 miles since the alleged oil change. It's as dirty as it went in.

Mar 23, 2025 · Robert Nelson