Big Open Road

(64 reviews)

Auto Repair StationsOhioTuscarawas CountyDoverSouth Crater Avenue

Tuscarawas County . Ohio

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Operating Hours

Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 1:00 PM
Sunday Closed

Big Open Road Introduce

Located conveniently at 116 S Crater Ave, Dover, OH 44622, USA, **Big Open Road** stands as a highly reputable and essential establishment for all your automotive needs. As a dedicated **Auto Repair Station**, this local business not only provides a comprehensive range of services but also offers a diverse inventory of auto parts for sale, catering to both cars and motorcycles. Big Open Road prides itself on being a one-stop shop where quality service, a friendly atmosphere, and a commitment to customer satisfaction converge.

The moment you approach Big Open Road, you'll find an environment that balances professionalism with a welcoming, approachable feel. While specific details about the interior decor aren't readily available, the nature of a well-regarded auto repair station suggests a clean, organized, and efficient workspace. This ensures that vehicles are handled with care and that customers feel comfortable and confident entrusting their valuable assets to the team. The exterior likely reflects the pragmatic nature of the business, with clear signage making it easy to locate. The address in Dover, OH, places it within easy reach for residents in the immediate vicinity and surrounding areas, making it a convenient option for routine maintenance, urgent repairs, and parts acquisition.

Big Open Road's core offering falls under the category of **Auto Repair Stations**, which inherently implies a broad spectrum of services designed to keep vehicles running smoothly and safely. Their expertise extends beyond just cars; they are particularly lauded for their exceptional work on motorcycles. This dual specialization sets them apart, making them a valuable resource for a wider demographic of vehicle owners. Services typically offered by an establishment of this type include, but are not limited to, routine maintenance like **oil changes, tire rotations, brake inspections and repairs, fluid checks, and filter replacements**. More complex services such as **engine diagnostics, transmission work, suspension repairs, electrical system troubleshooting, and air conditioning service** are also common for a full-service auto repair station. For motorcycle enthusiasts, this would encompass specialized bike maintenance, tune-ups, custom work, and addressing specific mechanical issues unique to two-wheeled vehicles. While a detailed list of every service isn't provided, the customer reviews strongly suggest a capability for comprehensive and high-quality work across various vehicle types.

The defining **features** of Big Open Road, as highlighted by customer testimonials, revolve around the professionalism, skill, and genuine approach of the staff. Customers consistently express "utmost respect" for the shop and describe the gentlemen working there as "very nice" and capable of doing "amazing work on bikes." This emphasizes a commitment to not only technical excellence but also to building positive customer relationships. The recurring sentiment of "Always a great place to have service done and purchase all your wants and needs" speaks volumes about the consistency and reliability of their operations. This indicates that customers view Big Open Road not just as a place for repairs, but as a trusted partner for all their automotive and motorcycle requirements. The ability to handle both cars and motorcycles effectively is a significant feature, expanding their appeal and utility to a broader customer base. Furthermore, the availability of auto parts for sale on-site is a crucial convenience, potentially saving customers time and effort by allowing them to purchase necessary components directly where the service is being performed.

While specific promotional information is not detailed, a business like Big Open Road often engages in various strategies to attract and retain local users. Given their strong customer satisfaction, word-of-mouth referrals are likely a significant driver of new business. For local users in Dover, OH, and surrounding communities, Big Open Road might offer introductory discounts for first-time customers or loyalty programs for repeat visits. Seasonal promotions, such as discounts on winterizing services in the fall or air conditioning checks in the spring, are also common. Given their specialization in motorcycles, they might run specific promotions during riding season or for motorcycle events. Local advertising, community sponsorships, or online promotions via social media platforms or local directories would also be standard approaches to reach a wider audience. The clear contact information, including phone numbers (330) 364-6936 and +1 330-364-6936, indicates an openness and readiness to engage with potential customers, providing easy access for inquiries and scheduling appointments. Their consistent positive reviews serve as a powerful form of promotion, reassuring new customers that they are making a wise choice.

In summary, Big Open Road in Dover, OH, is more than just an auto parts store or a repair shop; it's a reliable community asset. Its dedication to providing exceptional service for both cars and motorcycles, coupled with a welcoming environment and the availability of essential auto parts, makes it an indispensable resource for local vehicle owners. The glowing customer reviews are a testament to their professionalism, skill, and commitment to delivering a consistently positive experience. For anyone in the Dover area seeking expert auto or motorcycle service, or simply needing quality parts, Big Open Road comes highly recommended as a trustworthy and efficient destination.

Big Open Road Location

Big Open Road Customer Reviews

Absolutely have the utmost respect for this shop. Both gentlemen are very nice and do amazing work on bikes. Give em a try. Ya won't regret it!

Oct 27, 2024Arthur Snyder

Always a great place to have service done and purchase all your wants and needs 馃憤

May 18, 2025Sam Dunlap

I have been bringing my 650 Classic and RSV to Lehman鈥檚 for years. Both Owen and his son, Preston, are knowledgeable, honest, and reasonable. Almost every long ride, Owen has checked over my bike, and just recently they did some work on the RSV, I can鈥檛 wait to get it back out on the road.

May 19, 2024Elaine Schaffran

This is my favorite motorcycle shop to go to. The staff is always willing to help you figure out what you need

Dec 17, 2024Junebug_1313

I can鈥檛 say enough good about this father and son team thy are great and very knowledgeable. I needed my front and rear suspension replaced on my HD. Preston made it happen! I had to be home at a certain time and couldn鈥檛 be late Preston came in early to work on my bike and get me out in time and he did just that! At under half the price I was told at the HD dealership! If anyone wants quality work done on there bikes look no further this is the shop for you.

May 06, 2023Josh Chieka