Big Brand Tire & Service

(343 reviews)

Auto Repair StationsCaliforniaSan Bernardino CountyRedlandsRedlandsWest Redlands Boulevard

San Bernardino County . California

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  • +1 909-793-9999
  • www.bigbrandtire.com
  • 1631 W Redlands Blvd, Redlands, CA 92373, USA

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM

Big Brand Tire & Service Introduce

Big Brand Tire & Service operates as a prominent and comprehensive "Auto Repair Station" with a significant focus on tire sales and services. More than just a tire shop, this establishment positions itself as a one-stop destination for a wide array of automotive maintenance and repair needs. While their name highlights their tire expertise, they extend their offerings to cover numerous aspects of vehicle health, providing both corresponding services and goods for sale. They strive to cater to local users by combining the convenience of readily available auto parts with the expertise of skilled technicians.

Environment and Customer Experience

Big Brand Tire & Service locations typically present a clean, organized, and professional environment. As a well-established chain, they generally adhere to a consistent brand image, which includes well-maintained facilities. You can expect a comfortable customer waiting area, often equipped with amenities such as Wi-Fi and television, allowing customers to relax while their vehicles are being serviced. The service bays are designed for efficiency and safety, housing the necessary diagnostic tools and equipment to perform various repairs. The staff usually maintains a professional demeanor, aiming for clear communication with customers regarding their vehicle's needs and the services being performed. The overall environment is geared towards providing a trustworthy and efficient auto service experience.

Comprehensive Services Offered

Big Brand Tire & Service, as an "Auto Repair Station," offers an extensive range of services and related goods to ensure the optimal performance and safety of your vehicle. Their service categories are broad, covering both routine maintenance and more complex repairs:

  • Tire Sales and Services: This is a cornerstone of their business, as indicated by their name. They offer a vast selection of tires from numerous "big brands" to suit various vehicle types, driving conditions, and budgets. Services include professional tire installation, precise wheel balancing to ensure a smooth ride and extend tire life, and essential tire rotation for even wear. They also provide flat tire repair and can advise on and install various wheel options.
  • Preventative Maintenance: A significant portion of their services focuses on proactive care to prevent major issues. This includes regular oil changes with various oil types (conventional, synthetic blend, full synthetic), fluid exchanges (transmission fluid, coolant, power steering fluid), and comprehensive multi-point vehicle inspections to identify potential problems early.
  • Brake Services: Safety is paramount, and they offer complete brake repair and replacement services. This covers everything from inspecting and replacing worn brake pads and rotors to servicing calipers, brake lines, and the master cylinder, ensuring reliable stopping power.
  • Wheel Alignment: Proper wheel alignment is crucial for tire longevity, fuel efficiency, and vehicle handling. They utilize specialized equipment to adjust your vehicle's wheel angles to factory specifications.
  • Battery Services: They provide battery testing, sales, and installation. This includes checking battery health and recommending replacements when necessary to prevent breakdowns.
  • Suspension and Steering Repair: To ensure a comfortable ride and responsive handling, they offer services for your vehicle's suspension system (shocks, struts, springs) and steering components (tie rods, ball joints).
  • Engine Diagnostics and Repair: When your check engine light illuminates or your vehicle experiences performance issues, their technicians can perform advanced engine diagnostics to pinpoint the problem. While they may not handle full engine overhauls, they address common engine-related issues and necessary repairs.
  • Heating and Air Conditioning (HVAC) Services: They can diagnose and repair issues with your vehicle's climate control system, ensuring comfortable temperatures inside your car year-round.
  • Belt and Hose Replacement: Critical for engine function, they offer inspection and replacement of various belts (serpentine, timing) and hoses (radiator, heater).
  • Exhaust System Repair: They address issues with your vehicle's exhaust system, including muffler replacement, exhaust pipe repair, and catalytic converter services.
Key Features and Strengths

Big Brand Tire & Service distinguishes itself through several key features that enhance the customer experience and service quality:

  • Extensive Tire Selection: As their name suggests, they offer a wide array of tire brands and types, providing customers with numerous choices to fit their specific needs and budget.
  • Experienced Technicians: They employ trained and certified technicians capable of performing a broad range of automotive services beyond just tires.
  • Comprehensive Service Menu: The breadth of services offered makes them a convenient one-stop shop, eliminating the need for customers to visit multiple facilities for different car care needs.
  • Customer-Focused Approach: They generally emphasize customer satisfaction, aiming for clear communication, transparent pricing (often with detailed estimates), and efficient service.
  • Warranty Options: Reputable chains like Big Brand Tire & Service often provide warranties on parts and labor, offering customers peace of mind.
  • Convenient Locations and Hours: As a larger network, they typically have multiple locations and accessible operating hours, making it easier for customers to find a nearby shop and schedule appointments.
  • Online Presence and Scheduling: Many locations offer online appointment scheduling, allowing customers to book services at their convenience.
Promotional Information and Customer Opportunities

Big Brand Tire & Service frequently runs various promotions and special offers to attract and retain customers. While specific current promotions would need to be checked directly with a local store or their official website, common types of promotions include:

  • Tire Rebates and Discounts: Frequent promotions on specific tire brands, often in conjunction with manufacturer rebates, providing significant savings on new tire purchases.
  • Service Bundles: Discounted pricing when combining multiple services, such as an oil change with a tire rotation and inspection.
  • Seasonal Specials: Offers tailored to specific seasons, like winter tire deals, or pre-summer maintenance packages.
  • Coupons and Online Deals: Availability of printable or digital coupons for various services, often found on their website or through local advertisements.
  • Financing Options: Some locations may offer special financing plans for larger purchases or repairs, making services more affordable over time.
  • Free Inspections: Often, they provide complimentary multi-point inspections with other services, or as a standalone offer, to encourage preventative maintenance.

It is always advisable for local users to visit the official Big Brand Tire & Service website or contact their nearest location directly to inquire about current promotions, service packages, and financing options. By doing so, customers can take advantage of the best deals available for their vehicle maintenance and repair needs.

Big Brand Tire & Service Location

Big Brand Tire & Service Customer Reviews

Amazing customer service! I had a flat tire and they fixed it for FREE. Since I came during their lunch time, Joseph the service writer offered to take my tire and they would patched it up that way I could just come back later and they could put it on. When I returned Jose got me in and out very quickly. Big Brand Tires will definitely get my business again. Thank you for getting me back on the road safely.

Feb 10, 2025 · Lana Mccullough-Dudley

We had a great experience here! We got a nail in our tire on a Sunday afternoon. We called and they got us in within an hour. Fixed the flat quickly. Everyone was very friendly. Highly recommend! We will come back here.

Mar 02, 2025 · Jacqueline Nelissen

I needed a certain type of tire for my car. I called around and kept hearing that no one carried it. When I called Big Brand, I spoke with Jose, who said though they didn't carry it he could order it for me. He got the tire in, and my tire replaced all within one day. Very helpful, and very nice. I will definitely be bringing my car here from now on.

Feb 25, 2025 · Jeri Fernquist

Always changed oil at Jiffy lube. Then found this place. Very friendly staff. They always apply coupons without asking. Spacious waiting area. They update us regularly while waiting. Highly recommended. Surprised that oil change comes with free tire rotation. Have been coming back. Appointments available online.

Jan 18, 2025 · Thomas Cherian

I called Big Brand Tire & Service while at another tire shop and from the initial customer service via the call I knew where I was gonna spend my hard earned dollars. When I arrived to the shop the excellent customer service was extended as I was greeted, given the best options for my budget and even offered coffee or water while I waited. Hands down will recommend. ***UPDATE*** Half a yr later I’m back as I I’m experiencing a slow drain in another one of my tires. Initially forgetting where I had gone I sent my adult son to get some quotes and when he returned it hit me that I had gone to a place with amazing service and wanted to return. I called Big Brand Tire & Service and immediately remembered why I don’t want to go anywhere else. The initial price quoted was much lower than all other shops in the area. However, when they took my car in to do the work. Jose advised that I wouldn’t need a new tire just merely a repair. It’s almost impossible to find honest businesses that are not looking to rip you off at every corner yet, here he was saving me a lot of money. When I say that I will NEVER go to another shop, if I can help it , know that I mean it. I highly recommend you bring your hard earned dollars to a place you can trust… and yes, they still offered coffee and water and a clean comfortable lobby. Thank you Jose and Big Brand Tire & Service for putting your customers 1st.

Apr 21, 2025 · Michelle Bradley