Bessler Auto Parts
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- Intro
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- +1 234-203-0859
- besslerautoparts.com
- 12192 Lincoln Way W, Massillon, OH 44647, USA
Operating Hours
Bessler Auto Parts Introduce
While the name Bessler Auto Parts might suggest a traditional retail auto parts store, it operates predominantly as a specialized entity within the Auto Repair Stations platform category by providing crucial components for vehicle repair and maintenance. However, its primary focus is on the sale and distribution of high-quality, late-model recycled auto parts for cars, trucks, and SUVs. This differentiates it from stores selling only new parts or shops solely performing mechanical repairs. For local users and indeed customers nationwide, Bessler Auto Parts stands as a significant resource for affordable and reliable used OEM (Original Equipment Manufacturer) components, making it a key player in the automotive recycling industry.
The environment at Bessler Auto Parts facilities, whether their full-service locations or their "U Pull & Save" self-service yards, is designed for efficient parts acquisition. Full-service locations likely feature organized warehouses where parts are meticulously cataloged, inspected, and prepared for sale and shipment. There may be a sales counter where customers can speak with knowledgeable staff about part availability and specifications. The atmosphere emphasizes order and precision, ensuring that the vast inventory of recycled parts is managed effectively. For their U Pull & Save yards, the environment is typically a sprawling, organized salvage yard where vehicles are systematically arranged by make and model, allowing customers to bring their own tools and "pull" the parts they need. These yards are often kept cleaner and more accessible than traditional junkyards, reflecting a commitment to a better customer experience. Both types of environments underscore Bessler Auto Parts' dedication to making used auto parts accessible and the process of acquiring them as streamlined as possible, whether through direct purchase or self-service.
Bessler Auto Parts, as an Auto Repair Station specializing in recycled components, offers an extensive inventory of services and goods for sale. Their core offerings include a vast selection of used engines, which are thoroughly inspected and often come with warranties. They also provide a wide range of used and rebuilt transmissions, another high-demand and critical component for vehicle functionality. Beyond these major drivetrain components, customers can find transfer cases, front axles, and rear axles, essential for a vehicle's propulsion system. Their inventory extends to a comprehensive array of body parts, such as hoods, doors, fenders, trunk lids, and lights, crucial for collision repair. Additionally, they stock numerous other recycled parts for various vehicle systems, including electrical components, interior parts, suspension components, and more. For those who prefer to retrieve parts themselves, their U Pull & Save yards allow customers to access thousands of vehicles for a wide array of self-service parts, including tires and used car batteries. A key service they provide is the nationwide shipping of parts, including large items like engines and transmissions, making their extensive inventory accessible beyond their local pickup locations in Kentucky and Ohio. They also facilitate the environmentally responsible recycling of vehicles, a significant part of their operation that saves millions of barrels of oil and tons of material annually.
Several key features distinguish Bessler Auto Parts as a leader in the recycled auto parts industry. A significant feature is their extensive inventory, boasting over 780,000 auto parts in their network and access to millions more through trusted partners. This vast selection ensures that customers can find parts for nearly all major makes and models, regardless of whether it's a domestic or foreign vehicle. Their commitment to quality and reliability is paramount; all their recycled parts undergo inspection, and they stand behind their products with industry-leading warranties, including a standard 30-day warranty and premium options extending up to three years of unlimited mileage coverage for both parts and labor. This provides significant peace of mind to buyers who might typically be wary of used components. Bessler Auto Parts also emphasizes budget-friendly prices, offering substantial savings compared to buying new OEM parts, making vehicle repair more accessible and affordable. Their operational efficiency includes fast and reliable shipping, ensuring that parts are delivered quickly to customers across the country. Furthermore, their business model strongly promotes environmental responsibility by recycling vehicles and their fluids, significantly reducing waste and conserving resources. Their multi-faceted approach, encompassing both full-service sales and self-service "U Pull & Save" options, caters to a diverse customer base, from professional mechanics to DIY enthusiasts. Their long-standing presence since 1985 and family-owned and operated status also contribute to a reputation for trust and customer-focused service.
For local users and customers nationwide, Bessler Auto Parts often implements various promotional strategies to enhance their value proposition. While specific "coupons" might not be consistently advertised in a traditional sense, their core business model inherently provides significant cost savings, which acts as a continuous promotion. They highlight their budget-friendly prices compared to new parts as a key benefit. For their "U Pull & Save" locations, they often have a VIP Rewards program where members can earn free entries to the yard, discounts on parts, and receive text alerts for new vehicle arrivals and exclusive promotions. Customers are encouraged to sign up for these loyalty programs to gain access to member-only deals. Additionally, they often leverage social media platforms, like Facebook, to announce exclusive social media-only specials, discounts, and promotions, encouraging customers to follow their pages for timely updates. While direct, universal promotional codes for their main Bessler Auto Parts online store might not be perpetually advertised, their customer service team is available for inquiries regarding part availability and pricing, and can likely inform customers of any current deals. Their extensive inventory and competitive pricing on warranty-backed recycled parts serve as a consistent draw, appealing to customers seeking both affordability and reliability. Interested individuals should regularly check their official website and their specific U Pull & Save location websites for any current specials or sign up for their VIP programs to maximize savings on their needed auto parts.
Bessler Auto Parts Location
Bessler Auto Parts Customer Reviews
My experience went from 1 star to 5 stars. I have to give a huge shout out to “Cory” for doing a great job and communicating with me very well. It started with me ordering doors with Cory for my Black 2017 Chevy Silverado 1500. Cory got the info and placed the order and the doors were in Tennessee and expected to be ready for pick up in 3-5 days. I go to the Massillon location once I got a call advising they were ready and I showed up. I went back to get my doors and the front passenger side was off a GMC Sierra (which is fine) but it was a different black with silver window trim. Then with the rear passenger, it was completely wrong, the color was gun metal grey. I then went to the service desk and spoke with someone (can’t remember his name) and he looked up the correct paint code (G2A) and I told him I need black window trim. He then put it through with Cory. I then received a phone call from Cory and I explained to him the situation and he was completely understanding. He then advised they have just purchased a truck matching my doors in an auction and that my new doors would be ready in 3-5 days. I then go pick up my new doors and they were packaged extremely well to protect the doors. The previous doors were not packaged or protected at all. I then took them home and installed them and everything about them are perfect! And Cory even didn’t increase my original charge for the doors. I want to give a huge shout out to Cory for being on top of phone calls and for making everything right with my doors. Thank you Cory!
Apr 16, 2025 · Brown
I would love to have been able to give them 5 stars, but the experience wasn't good. I searched for a part through the website car-part.com and since it uses your zip code for distance from your location, I found that Bessler's in Ohio had one available (or so I thought) I went through Bessler's site and ordered it because it was rated as an "A" and planned on making the 300 mile round trip. The problem was that Bessler's is part of a bigger conglomerate of other salvage yards that from I can tell list all parts available from each on the car-parts website or at least all the Bessler's. I placed the order for the rear subframe on my Nissan and was called back the next day and was left a voicemail, but my fault I didn't get it until Monday when they opened so they asked if I was trying to order from the Ohio or Virginia Bessler's, I wasn't aware it was a big deal cause I ordered it from what I thought was the closest to me. I told them that I was willing to travel to the Ohio one because it's the closest grade "A" to me, few days later I reached out for an update on the part and they said it was in bad condition and said they could get me one from one of RTP's (Road Tested Parts the bigger conglomerate) and would ship one from there other salvage yards at no extra cost to me, I was like that sounds awesome and would take it. Couple days go by and I reach out for an update and was told that they had issues with the removal. I know that stuff happens but, I also know that the part listed price was higher and the shipping costs was going to be higher so, I know that they may have not been willing to "eat" that extra cost. They refunded my money, but I lost about 10 days of my time that I wasn't able to repair my vehicle and those days I had to borrow my friends full size van for work. I'm sure they are decent salvage yard on their own, but they have issues with being under one company when it comes to ordering parts online. I eventually got the part from another salvage yard (that was 300 miles round trip for me) and they had it looked at by one of the parts pullers and off the vehicle, ready for me to pickup in 3 days. I would highly recommend Newcomer's in Waynesboro, PA *** I just wanted to write a review so if you're looking for parts from Road Tested Parts/Bessler's just do some research prior to purchase ***
Mar 09, 2025 · James Maynard Phillips
Hate to have to share but I’ve literally been calling since 8am and it’s 9:20am and get nothing but ringing no one answering and then after an hour someone answers and then sends me to Brian and he immediately puts me on hold. While on hold I drove from Canal Fulton to Navarre while on hold so hung up after that 15-20 minute drive. I have a driver and a check for $1750 to pickup a part and can’t verify if it’s ready to pickup. I’m floored for now we have to hault the mechanic and driver until somehow we can verify our part is ready for pickup. The reason of being busy goes out the window when literally I’ve called since 8am sharp many times. This review don’t reflect their parts just their customer service. With this they may not give us our part now I don’t know but we’ll keep trying to get ahold of someone I suppose in the meantime. Respectfully
Aug 28, 2024 · Edwin McGlumphy
Ordered a part online. 1 week later no response. Emailed them 3 times to cancel/ refund. They claimed 3 times whoever handles refunds was sick. So I guess a big company like this only has one person who can refund orders. Tried calling a couple times and got sent straight to voicemail. Had to file a claim with PayPal to get my money back and they didn’t even respond to that so it’s going take almost a month to get my money back. What a pathetic company avoid them at all cost just order on eBay.
Nov 21, 2023 · Jackson
If you want good customer service try somewhere else. Don’t bother calling them. They will rush you off the phone before you have a chance to finish your question.
Oct 18, 2024 · Buzz
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