Bergen Imports Inc

Bergen Imports is Fantastic! I had the pleasure of working with Helen who was on top of the ball 100% off the time in dealing with the issues on the car, working directly with my insurance company and most importantly keeping a great line of communication and updates with me as the customer. I recommend them hands down to anyone.

Jan 29, 2025 · Miguel Horta

I have been a loyal customer of Bergen Import for the past 25 years, and I can confidently say that their service is nothing short of exceptional. Over the years, they have consistently provided top-notch service and outstanding customer care, ensuring that my vehicles are always in excellent condition. The team at Bergen Import is highly skilled, knowledgeable, and dedicated to their craft. They take the time to explain the necessary repairs and maintenance, ensuring that I understand every step of the process. Their attention to detail and commitment to using high-quality parts have given me peace of mind, knowing that my car is in good hands. Moreover, their customer service is exemplary. The staff is always friendly, professional, and willing to go the extra mile to accommodate my needs. Whether it's a routine maintenance check or a more complex repair, I can always count on Bergen Import to deliver exceptional results. After 25 years of impeccable service, my husband Piotr and I can wholeheartedly recommend Bergen Import to anyone in need of reliable and trustworthy car repair services. Their dedication to excellence has earned my unwavering trust and loyalty.

Jun 04, 2024 · Ma Ju

Great body work from Bergen Imports team. Fair pricing, done quickly and excellent work!

Jun 15, 2024 · Darko Tomajek

Buying a used Porsche Panamera GTS from Palisades Park and needed a professional shop to do a Pre Purchase Inspection. Called Steven and he was the ultimate professional. Always picking up the phone(several times) and answering every question. Was trying to make the purchase quickly and he was kind enough to fit me and the seller in for a last minute PPI to facilitate a quick and easy sell(on a busy Friday with 1 hours notice) - that's service. Report was thorough, pictures to accommodate findings, and he even went over the various talking points on yet another call to him. His pricing was great, his communication was awesome. It's hard to find a shop with the level of professionalism, friendliness and care for both the vehicles and its clients. Would give 5+ stars if I could.

Aug 12, 2022 · walter brzyski

A careless shop with no attention to detail like others have mentioned. First time was when I made an APPOINTMENT and dropped off my Mercedes for an oil change and told Steven I would be waiting on it. Came back an hour later to the oil change not being done and him saying he didn't know. Wasted 2 hours for an oil change. Decided to give them another chance when I got into a fender bender and needed minor work done on front bumper and a new headlight. This took them TWO MONTHS. Finally got the car back to an Unaligned Headlight Beam on the one they replaced, Misaligned Hood, and to top it off a BOLT MISSING from the Left Front Rim and Right Front Rim. I found one under my driver seat and the other in the door pocket. Great job guys!

Mar 24, 2022 · J

Wow and wow, Helen and her team went above and beyond with my repairs,in such a timely manner,I'm so so happy with the work and looks amazing and smooth,this shop offers great prompt service and awesome work, guaranteed you will be happy,they are friendly and attentive,they really take great care of the customer, and when you call the shop,they are so cool and friendly,super knowledgeable and really great staff and customer service,I definitely recommend Bergen Imports to the highest level of service,May God Bless Helen And Her Amazing Staff.

Mar 22, 2025 · Carlos blue pony

The only place I'll bring the G! Harry and his team are thorough and get the job done. Highly recommend.

Jun 05, 2023 · Steven Kachtan