Banner and Sons Automotive

Located at 6220 E Broadway Ave B, Tampa, FL 33619, USA, Banner and Sons Automotive presents itself as an "Auto Repair Station" serving the Tampa, FL, community. This establishment appears to offer both auto body and general mechanical repair services. However, it's crucial for potential customers to be aware of significant concerns raised in publicly available customer reviews, which provide a critical perspective on the business's operations, particularly regarding service quality, communication, and professionalism. While an objective introduction is provided, it must reflect the substantial negative feedback.

The environment of Banner and Sons Automotive can be inferred from the nature of its services as an auto body and mechanical repair shop. Such facilities typically include a garage area equipped with tools, lifts, and potentially a paint booth for auto body work. There would also be an office or reception area for customer interaction, vehicle drop-off, and payment. Based on the customer reviews, however, the practical environment seems to have presented challenges in terms of vehicle storage and workflow management. One customer noted their car "was sitting in his shop from Dec 20th - Mar 23rd," suggesting issues with timely completion and potentially disorganized operations. While a functional repair shop environment is necessary for their services, the real-world experience, as described by customers, indicates potential issues with operational efficiency and care for vehicles entrusted to them.

As an "Auto Repair Station" seemingly offering both auto body and mechanical services, Banner and Sons Automotive would typically provide a range of general automotive repairs. Based on the provided customer feedback, these services would likely include:

• Auto Body Repair: Addressing collision damage, as indicated by the review detailing a car being in the shop after an accident. This would involve bodywork, potentially painting, and structural repairs.
• General Mechanical Repair: One review mentions a car "cutting off ten times in the middle of traffic" and needing engine-related fixes, suggesting they undertake diagnostic and mechanical repair work.

The customers’ experiences, however, severely challenge the perceived quality of these services. The auto body repair was described as "horrible work," leading to "5K stolen" in value, while the mechanical repair failed to fix the core issue, leaving the customer "out of $750" with the car still unfixed. This strongly suggests that while they offer these services, the execution and final outcome, at least for the reviewed cases, were highly unsatisfactory and potentially fraudulent.

The advertised features of a typical auto repair station would include skilled technicians, efficient service, and reliable repairs. However, the customer reviews for Banner and Sons Automotive present a stark contrast to these expected features. The most prominent "features" highlighted by customers are:

• Lack of Professionalism and Abusive Communication: One customer explicitly recounts Banner calling their wife a "B**ch" simply for inquiring about the prolonged repair time. This represents a severe failure in customer service and professional conduct.
• Excessive Repair Times: The duration of a car sitting in the shop from December 20th to March 23rd (over three months) for collision repair is exceptionally long and unacceptable for most automotive services.
• Unsatisfactory Repair Quality: Both reviews point to repairs that were either poorly executed or completely ineffective. The auto body work was deemed "horrible," and a rebuilt engine failed after minimal mileage, leading to significant financial loss and inconvenience.
• Questionable Financial Practices: The customer noted "100 extra miles" on their car and suspected that "he did not spend half of that 5 thousand to fix my car," implying misuse of insurance funds and unauthorized vehicle use.
• Lack of Accountability and Guarantees: Despite explicit guarantees from "the son Darius" regarding mechanical fixes, the car remained unfixed, and no resolution or apology was offered for the failed repairs or financial losses.

These critical features, as reported by customers, should serve as a significant warning to anyone considering their services. They indicate systemic issues with service delivery, integrity, and customer relations.

In terms of promotional information, while a business might use various methods to attract customers, the most impactful "promotion" for Banner and Sons Automotive, based on the provided data, comes from these negative customer experiences. These reviews, rather than traditional marketing, serve to inform potential clients about what they might encounter. For any business, word-of-mouth and online reputation are crucial. In this case, the highly critical reviews act as a strong deterrent. The contact information, phone: (813) 785-2949 and mobile: +1 813-785-2949, along with the address at 6220 E Broadway Ave B, Tampa, FL 33619, USA, is available for direct inquiries. However, the content of the reviews suggests that potential customers should proceed with extreme caution, thoroughly investigate, and consider alternatives, given the serious allegations of unprofessionalism, poor workmanship, and financial impropriety. The expressed intent of customers to "Never go back there again" and "Do not recommend" serves as a powerful cautionary statement for anyone looking for reliable automotive repair in the Tampa area.