B. F. Evans Ford, Inc. Parts

(1 reviews)

Auto Repair StationsKentuckyMcLean CountyLivermoreU.S. 431

McLean County . Kentucky

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

B. F. Evans Ford, Inc. Parts Introduce

For Ford vehicle owners and automotive enthusiasts in Livermore, KY, and the surrounding regions, B. F. Evans Ford, Inc. Parts, located at 270 US-431, Livermore, KY 42352, USA, serves as the authoritative source for genuine Ford and Motorcraft parts. Operating as a crucial department within the broader B. F. Evans Ford, Inc. dealership, it falls under the "Auto Repair Stations" platform category, offering not just parts for sale but also an integral component of the dealership's comprehensive service offerings.

The environment of a dealership's parts department, such as B. F. Evans Ford, Inc. Parts, is typically professional, organized, and brand-aligned. Customers can expect a clean and well-lit counter area where knowledgeable parts specialists assist with inquiries and orders. The parts department often features organized shelving and warehousing for a vast inventory of components, ensuring efficiency in retrieval. For those visiting the larger dealership, the environment extends to a comfortable customer lounge, often with amenities, reflecting the overall customer service philosophy of a full-service dealership. This setting ensures that customers receive precise information and the correct parts for their specific Ford vehicle, backed by manufacturer standards.

Services Offered

B. F. Evans Ford, Inc. Parts primarily specializes in providing authentic components and related services for Ford vehicles. Their offerings are geared towards ensuring vehicles perform as intended by the manufacturer, emphasizing reliability and proper fit. Key services include:

  • Sale of Genuine Ford OEM Parts: This is the cornerstone of their business. They provide original equipment manufacturer (OEM) parts directly from Ford, ensuring perfect compatibility, fit, and performance for Ford cars, trucks, SUVs, and electric vehicles. This includes everything from engine and transmission components to body panels, electrical parts, and interior elements.
  • Sale of Motorcraft Parts: Motorcraft is Ford's official aftermarket parts brand, offering high-quality replacement parts that meet Ford's specifications. These are often used for maintenance items like oil filters, brake pads, spark plugs, and more. The dealership explicitly states that their technicians use Motorcraft parts for repairs, and they have an "extended inventory" of these.
  • Parts Ordering and Sourcing: If a specific part is not immediately in stock, the parts department has the capability to order it directly from Ford's distribution network. This ensures that even obscure or less common parts can be obtained. Customers can also use online forms on the dealership's website to order parts.
  • Accessories Sales: Beyond functional parts, they also offer a range of genuine Ford accessories for vehicle customization, protection, and enhancement, such as floor mats, cargo organizers, exterior accessories, and performance parts.
  • Expert Parts Consultation: The staff in the parts department are trained specifically on Ford vehicles. They can assist customers in identifying the correct part for their specific vehicle make, model, year, and trim, ensuring accuracy and avoiding compatibility issues. This service is invaluable for both DIYers and independent repair shops.
  • Integration with Service Department: The parts department works hand-in-hand with the dealership's service center. When a vehicle undergoes repair or maintenance at B. F. Evans Ford's service department, technicians utilize these genuine Ford and Motorcraft parts, ensuring consistency and quality in all repairs.
  • Warranty Support: Genuine Ford parts often come with manufacturer warranties, which are supported through the dealership's parts department, providing an added layer of confidence for customers.

The core value proposition of B. F. Evans Ford, Inc. Parts is the assurance of authenticity and quality, which is crucial for maintaining vehicle integrity, warranty, and long-term performance.

Features and Customer Experience

As part of a long-standing Ford dealership (founded in 1953 and recognized with Ford Motor Company's President's Award for 26 years), B. F. Evans Ford, Inc. Parts benefits from and contributes to a strong overall customer experience, characterized by:

  • Genuine OEM and Motorcraft Quality: The primary feature is the exclusive provision of parts directly from the manufacturer or its official aftermarket brand. This guarantees fit, function, and reliability, unlike generic aftermarket alternatives.
  • Knowledgeable Staff: Parts specialists are typically highly trained on Ford vehicle systems and parts catalogs. They can accurately identify the correct components, which is a significant advantage for customers who might be unsure about specific part numbers or variations.
  • Comprehensive Inventory: While not every part can be stocked, a dealership parts department aims to maintain a robust inventory of common replacement and maintenance parts to minimize wait times. For items not in stock, their direct link to Ford's supply chain ensures efficient ordering.
  • Seamless Integration with Service: The parts department works in tandem with the service center, ensuring that repairs performed at the dealership utilize the correct, high-quality parts, contributing to the overall reliability of the service. Customer reviews for the overall dealership's service department are overwhelmingly positive, praising friendliness, knowledge, timeliness, and top-notch service. This positive reputation for service implicitly extends to the quality and availability of parts.
  • Customer Service Excellence: The dealership, as a whole, has a strong reputation for excellent customer service, friendly and professional staff, and a commitment to making the customer experience a positive one, whether for sales or service. This likely translates to the parts department as well, where staff would be courteous and helpful.

While specific reviews for the "Parts" department itself are not separately detailed in the provided information, the general positive feedback for B. F. Evans Ford, Inc. as a whole (rated 5.0 on some platforms for service) strongly indicates a commitment to quality and customer satisfaction across all its departments, including parts. Customers consistently mention positive experiences with staff, efficiency, and overall trustworthiness.

Promotional Information and Considerations for Local Users

As a dealership parts department, B. F. Evans Ford, Inc. Parts' promotions are often tied to the larger dealership's overall campaigns or specific manufacturer offers. While no explicit promotional details are provided in the immediate text, common promotions and benefits for a dealership parts department often include:

  • Parts Specials and Discounts: Dealerships frequently offer discounts on specific genuine Ford or Motorcraft parts, especially common maintenance items like oil filters, brake pads, or batteries.
  • Service and Parts Bundles: Promotions might combine parts with installation services (e.g., discounted brake job that includes genuine Ford brake pads).
  • Seasonal Offers: Discounts on parts relevant to specific seasons (e.g., winterization parts, AC system components in summer).
  • Online Ordering Convenience: While not a discount, the ability to order parts online through their website (as suggested by search results) offers significant convenience to customers.
  • Warranty Assurance: The peace of mind that comes with manufacturer-backed warranties on genuine parts is a strong, inherent "promotion" of quality and reliability.

For local users in Livermore, KY, seeking parts for their Ford vehicles, B. F. Evans Ford, Inc. Parts at 270 US-431 is the go-to resource for authenticity and expertise. The phone numbers (270) 278-2376 and +1 270-278-2376 are available for direct inquiries regarding part availability, pricing, and ordering. Given the dealership's strong overall reputation for customer service and quality, customers can expect a reliable and professional experience. It is highly recommended to contact the parts department directly with your vehicle's VIN (Vehicle Identification Number) to ensure the exact part is identified and secured, guaranteeing a perfect fit and maintaining the integrity of your Ford vehicle.

B. F. Evans Ford, Inc. Parts Location

B. F. Evans Ford, Inc. Parts Customer Reviews

Jan 07, 2019 · Robert Reed

Jan 07, 2019 · Robert Reed