AutoZone Auto Parts

AutoZone Auto Parts ico

(345 reviews)

Auto Repair StationsMichiganIonia CountyIoniaSouth Dexter Street

Ionia County . Michigan

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Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM

AutoZone Auto Parts Introduce

Located conveniently at 115 S Dexter St, Ionia, MI 48846, USA, AutoZone Auto Parts serves as a dedicated resource for local vehicle owners, mechanics, and DIY enthusiasts in the Ionia area. As a prominent fixture within the "Auto Repair Stations" platform category, this AutoZone branch offers a comprehensive array of services and products designed to support vehicle maintenance and repair needs. Whether you're tackling a complex engine issue or simply need a new air freshener, AutoZone aims to be your one-stop shop. You can reach them by phone at (616) 522-9222 or +1 616-522-9222.

The Ionia AutoZone operates with a commitment to providing essential automotive components and services to the community. Their operating hours generally accommodate most schedules, with the store typically open from 7:30 AM to 9:00 PM on weekdays and Saturdays, and 8:30 AM to 8:00 PM on Sundays. These hours ensure that customers have ample opportunity to visit for parts or assistance, even outside of traditional business hours.

Environment and Accessibility

The AutoZone store in Ionia is designed for ease of access and a straightforward shopping experience. While specific details about the interior layout are not available, AutoZone stores typically feature a well-organized retail space with clearly marked sections for various auto parts and accessories. This layout helps customers quickly locate what they need, from engine components to detailing supplies. The exterior, situated on S Dexter St, suggests accessibility for vehicles, providing convenient parking for customers to pick up parts or bring their cars in for quick services like battery testing.

Comprehensive Services Offered

Beyond just selling parts, AutoZone Auto Parts in Ionia provides several valuable complimentary in-store services, aligning with its classification as an "Auto Repair Station" support. These services are designed to assist customers with diagnosing issues and performing basic maintenance, making car care more accessible to everyone.

  • Free Fix Finder℠ Service: If your check engine light, ABS light, or other warning lights are illuminated, AutoZone can help. They offer a free diagnostic service that pulls your vehicle’s error codes. The Fix Finder℠ service provides a detailed report and uses an extensive database of information from ASE-certified mechanics to suggest the most likely fixes for your vehicle's issue. This can be incredibly helpful for identifying problems before you commit to more extensive repairs. One customer review highlights this, stating, "I stopped in, they were more than willing to see why my check engine light was on. Even though they didn't have the part I needed, they told me where I could get it."
  • Free Battery Testing and Charging: AutoZone is known as "America's #1 Battery Destination." They provide complimentary battery testing to assess the health of your car battery and free battery charging services if your battery is low. This ensures you can determine if a failing battery is the root of your starting troubles and potentially extend its life.
  • Loan-A-Tool® Program: For DIY mechanics who don't own every specialized tool, AutoZone offers a Loan-A-Tool® program. This allows customers to rent specific tools needed for certain repairs by leaving a refundable deposit. This program is a significant benefit, enabling individuals to tackle more complex jobs without the upfront cost of purchasing expensive tools.
  • Free Oil Recycling: Proper disposal of used motor oil is crucial for environmental protection. AutoZone assists with this by offering free oil recycling services, making it easy for customers to responsibly dispose of their used engine oil.
  • Wiper Blade Installation: For certain vehicles, AutoZone offers free installation of windshield wiper blades with purchase. This convenience is particularly appreciated by customers who may not be familiar with the installation process on newer vehicles, as echoed by a satisfied customer who noted, "They even changed my windshield wipers for me cause I didn't know how on this newer vehicle. Great job guys, and thank you!"
Product Features and Inventory

AutoZone's inventory is extensive, covering a vast range of auto parts, accessories, and fluids for various vehicle makes and models. Their offerings are designed to cater to both routine maintenance and more significant repairs. Key product categories include:

  • Brakes: This includes brake pads (semi-metallic, ceramic, performance options), brake rotors, calipers, brake shoes, brake drums, brake hoses, and disc brake hardware kits. The store aims to stock parts that meet or exceed factory equipment specifications.
  • Batteries and Starting/Charging Systems: Beyond battery testing, they offer a wide selection of batteries, alternators, starters, ignition switches, starter solenoids, battery cables, and neutral safety switches.
  • Engine Parts: From filters (oil, air, cabin air, fuel) and spark plugs to belts, gaskets, and components for engine management and internal/external engine systems.
  • Fluids and Chemicals: A comprehensive range of motor oils, transmission fluids, antifreeze/coolants, brake fluid, power steering fluid, fuel and engine cleaners/additives, greases, and car wash/detailing products.
  • Lighting and Electrical: Headlight and taillight bulbs, other exterior lights, wiring, and various electrical components.
  • Suspension and Steering: Shocks, struts, and other components for maintaining vehicle ride and handling.
  • Accessories: A broad selection of interior and exterior accessories, including floor mats, seat covers, car wash and detailing supplies, phone mounts, and much more.

AutoZone carries well-known brands such as Duralast (their own brand for batteries and chassis parts), Duralast Gold, Castrol, Rain-X, ACDelco, and Sylvania, among others, ensuring a variety of quality options for customers. They also emphasize offering parts that align with original equipment (OE) or better specifications.

Promotional Information and Customer Experience

AutoZone frequently runs promotions and deals on various products, including oil change specials and discounts on specific parts. They encourage customers to join the AutoZone Rewards program, which is free to enroll in and offers exclusive, personalized offers and the chance to earn rewards on purchases. Customers can also choose to order parts online and pick them up for free in-store, often with same-day pickup availability, which is a convenient option for those who prefer to shop digitally but need parts quickly.

While AutoZone strives for excellent customer service and accurate part provision, it's worth noting that customer experiences can vary. One customer praised the staff for their willingness to help with a check engine light and even install wipers, demonstrating a helpful and hands-on approach. However, another customer reported a negative experience involving incorrect parts for a brake job, even after bringing in the old rotor for matching. This highlights the importance of double-checking parts and ensuring clear communication when making purchases. AutoZone's official statements emphasize their knowledgeable staff's commitment to helping customers find the right parts and providing the best service possible.

In summary, AutoZone Auto Parts at 115 S Dexter St in Ionia, MI, stands as a critical resource for vehicle owners. It offers a broad inventory of automotive parts and accessories, coupled with valuable complimentary services like diagnostic scanning, battery testing, and a tool rental program. These offerings, combined with regular promotions and an emphasis on customer convenience, make it a primary destination for auto care in the local community.

AutoZone Auto Parts Photos

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AutoZone Auto Parts Location

AutoZone Auto Parts Customer Reviews

I stopped in, they were more than willing to see why my check engine light was on. Even though they didn't have the part I needed, they told me where I could get it. They even changed my windshield wippers for me cause I didn't know how on this newer vehicle. Great job guys, and thank you!

Mar 21, 2025 · Tobey Goodrich

Auto zone is horrible. I was doing a brake job and told them the year make and model of the car. They gave me the right brake pads but gave me the wrong rotors. I took the rotors back and they said they didn't have them so I ended up putting the old brakes and rotors back on. It's not the only time they have given me the wrong parts. They need to get people in there that knows what they are doing instead of incompetent people. I will never be back. You lost my business. I'm so aggravated. I even took the old rotor in so they could match it and try to find the right one and they refused. Pathetic

Apr 27, 2025 · mark jessup

Fast service and helpful if you have questions.

Apr 03, 2025 · William Anderson

Brad M was very helpful and friendly.

Jan 15, 2025 · Loser Friends

They helped us with finding out what was wrong with my car

Feb 09, 2025 · Brenda Talsma