AutoZone Auto Parts

AutoZone Auto Parts ico

(323 reviews)

Auto Repair StationsTennesseeSevier CountySeymourChapman Highway

Sevier County . Tennessee

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  • +1 865-573-9624
  • www.autozone.com
  • 11530 Chapman Hwy, Seymour, TN 37865, USA

Operating Hours

Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 10:00 PM
Saturday 7:00 AM - 10:00 PM
Sunday 8:00 AM - 9:00 PM

AutoZone Auto Parts Introduce

As a prominent fixture in the automotive aftermarket industry, AutoZone Auto Parts stands as a comprehensive destination for local users seeking a wide array of automotive goods and services. Categorized under "Auto Repair Stations," AutoZone is not just a retail outlet for parts; it's a resource hub that supports both the casual DIYer and the professional mechanic. With a philosophy centered around customer obsession and a commitment to helping individuals perform car repairs and maintenance "the right way," AutoZone has cultivated a strong presence and reputation.

The environment within an AutoZone Auto Parts store is designed for accessibility and efficiency. Stores are typically well-lit, organized, and inviting, allowing customers to easily navigate through various product sections. While the sheer volume of parts can be extensive, the layout aims to be intuitive, enabling customers to locate common items quickly. For those who may not know precisely what they need, knowledgeable staff, often referred to as "AutoZoners," are on hand to provide guidance and assistance. The store atmosphere balances a retail shopping experience with a helpful, advisory component, aiming to make auto repair less daunting for all skill levels. AutoZone's commitment to corporate responsibility also extends to its environmental practices, with initiatives focused on saving energy, reducing emissions, and extensive recycling programs for oil, batteries, plastic, and used auto parts, contributing to a more sustainable operation.

AutoZone offers a broad spectrum of services designed to empower customers in their automotive endeavors. Beyond simply selling parts, they provide valuable support that aligns perfectly with the "Auto Repair Stations" platform category. Key services include:

  • Free Diagnostics & Troubleshooting: If your check engine light is on, AutoZone provides a free "Fix Finder" report to help identify the underlying issue, offering a crucial first step for many repair journeys.
  • Full Battery Service: This includes free in-store testing of your battery, alternator, and starter, as well as free battery charging. This service is invaluable for preventing roadside breakdowns and ensuring your vehicle's electrical system is in top condition.
  • Loan-A-Tool Program: Recognizing that specialty tools are often needed for specific repairs, AutoZone offers a "Loan-A-Tool" program. Customers can borrow tools for a refundable deposit, allowing them to complete complex jobs without the expense of purchasing rarely used equipment. This exemplifies their dedication to helping customers "do the job right."
  • Trustworthy Advice: AutoZoners are trained to offer reliable advice on vehicle maintenance and repair. While they are not mechanics and do not perform repairs themselves, they can guide customers in selecting the correct parts and understanding the steps involved in various automotive tasks.
  • Buy Online, Pick Up in Store (BOPIS): For convenience, customers can order parts online and pick them up at their local AutoZone store, often within an hour. This service streamlines the purchasing process, especially for urgent needs.
  • Online Resources: Their website provides extensive information, including repair guides and articles on common automotive issues, further assisting DIY customers.

The features that distinguish AutoZone Auto Parts as a leading retailer within the "Auto Repair Stations" category are numerous. One of the most significant features is their extensive inventory. AutoZone stocks a vast selection of high-quality car parts, accessories, and tools for virtually all makes and models of cars, trucks, and SUVs. This includes everything from essential maintenance items like oil filters, spark plugs, and brake pads to more complex components such as engine parts, transmission parts, suspension parts, and electrical systems. Their own high-quality line, Duralast, is a prominent feature, encompassing a wide range of parts from batteries and alternators to chassis components and shocks/struts. The company utilizes a sophisticated logistics network, including "Mega-Hubs," to ensure that a wide selection of parts, sometimes upwards of 110,000 SKUs, is readily available to customers. This commitment to inventory depth minimizes waiting times and enhances the likelihood of finding the right part on the first visit.

Another key feature is their advanced electronic catalog system. Introduced in 1987, AutoZone was one of the first auto parts retailers to implement such a system in all its stores, allowing staff to quickly look up parts, check warranties, and ascertain inventory in nearby locations. This technological integration enhances efficiency and customer service. Furthermore, AutoZone's commitment to customer satisfaction is enshrined in their "WITTDTJR" (What It Takes To Do The Job Right) philosophy, emphasizing that AutoZoners should offer everything needed for a complete repair, nothing more and nothing less. This customer-centric approach is also reflected in their robust warranty policies, which are often registered in a computer database for easy access.

AutoZone frequently offers promotions to provide value to its customers, making auto maintenance and repair more affordable. These promotions can include:

  • Percentage Discounts: Common offers include a percentage off orders, such as 20% off orders over a certain amount (e.g., $100).
  • Dollar-Off Coupons: Specific dollar amounts off purchases, for instance, $7 off orders over $30, are often available through coupon codes or email sign-ups.
  • Free Shipping: AutoZone frequently provides free standard shipping on online orders that meet a minimum purchase threshold (e.g., $35). In select markets, they even offer free next-day delivery for qualifying orders.
  • Oil Change Specials: Look out for discounts on oil change bundles, which can help customers save on routine maintenance.
  • Clearance Sales: Significant savings, sometimes up to 95% off, are available on clearance items, providing opportunities to snag parts and accessories at heavily reduced prices.
  • AutoZone Rewards Program: This loyalty program is a major promotional feature. Members earn credits for qualifying purchases (e.g., one credit for every purchase of $20 or more). After accumulating a certain number of credits (e.g., five credits), members receive a $20 reward to use on a future purchase. The program also offers exclusive, personalized offers and tracks purchase history and warranties, providing added convenience.
  • Seasonal Sales: AutoZone often runs major sales events during holidays and specific seasons, such as spring sales, Black Friday, and Cyber Monday, making it an opportune time to stock up on automotive essentials.

In conclusion, AutoZone Auto Parts serves as a vital component of the local automotive ecosystem under the "Auto Repair Stations" category. Its well-organized and supportive environment, comprehensive suite of services including free diagnostics and tool rentals, extensive inventory with convenient online-to-store options, and a continuous stream of promotions and a rewarding loyalty program, collectively establish AutoZone as a go-to resource for vehicle owners looking to maintain or repair their cars effectively and efficiently.

AutoZone Auto Parts Photos

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AutoZone Auto Parts Location

AutoZone Auto Parts Customer Reviews

I hardly ever write reviews, but I am calling this store out. There has not been a single time I have been to this store where the employees have been cordial. Actually, they are nothing but rude and full of hatefulness. I sent my partner to go and pick up headlights, and they stuck him with the most expensive ones. Not only that, but they gave him one that was open. Now, he may not know anything about headlights - but I do. If a headlight is touched, it can take oil from skin and cause it to burn out faster. They sold him one of the most expensive headlights on the market AND the package was opened and taped shut. What an awful store. Absolute embarrassment to auto shops, and I am so disappointed to have ever given them a dime of my hard earned money. Will be returning the headlights - I HATE they take advantage of people who don't know a thing about cars.

Dec 26, 2024 · Malachi Prouty

I had one of my headlights go out yesterday evening and I went to auto zone to get a replacement. The service there was excellent! Not only did they help me find the right bulb they also installed it for me in 20 degree weather! This place gets my highest score! Highly recommended 110 A+

Jan 10, 2025 · Josh Delozier

Christy was very helpful and professional , she should be commended for her work

May 16, 2025 · Ricky Haun

Poor kid in there couldn't even give me my core charge back on my battery, stood there while manager is helping someone with a code, he asked him for password several times, and still wouldn't help the kid figure it out. Didn't get my core charge back. Please train your employees before you have them deal with customers.

Oct 27, 2024 · Zachary Sauls

Liked that store until today. I can take a joke as well as any other non woke person, but making fun of my name and then continuing to laugh at me was enough. What is this high school again? There's so very little respect left.

Aug 08, 2024 · franklin frick