AutoZone Auto Parts

AutoZone Auto Parts ico

(267 reviews)

Auto Repair StationsOhioFranklin CountyColumbusStygler HeightsAgler Road

Franklin County . Ohio

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Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM

AutoZone Auto Parts Introduce

For local users in Columbus, Ohio, specifically around the 457 Agler Rd, Columbus, OH 43230, USA area, AutoZone Auto Parts is a well-known and widely accessible destination for all things automotive. Operating as a prominent retail chain within the larger category of Auto Repair Stations, AutoZone primarily serves as a comprehensive auto parts store, providing a vast inventory of parts, accessories, and maintenance items for a wide range of vehicles. While they don't perform extensive mechanical repairs themselves, they are a crucial resource for both do-it-yourself (DIY) enthusiasts and professional mechanics seeking parts and basic diagnostic services.

The environment at an AutoZone Auto Parts store, including the one at 457 Agler Rd, is designed to be a functional and customer-friendly retail space. Upon entering, customers typically find well-organized aisles stocked with an extensive array of auto parts, from routine maintenance items like oil filters, spark plugs, and brake pads to more specialized components for various systems within a vehicle. There’s usually a prominent service counter where knowledgeable staff assist customers in identifying the correct parts, provide advice, and facilitate purchases. The store is laid out to make it easy for customers to browse or quickly locate specific items. The overall atmosphere aims to be accessible, supporting both seasoned mechanics who know exactly what they need and less experienced car owners seeking guidance for basic car care or simple repairs. The environment emphasizes convenience and the availability of a broad product range.

AutoZone Auto Parts offers a vast array of goods for sale and several complimentary services that cater to vehicle owners. Their core services and goods include:

  • Extensive Auto Parts Inventory: A wide selection of replacement parts for virtually every system of a car, truck, or SUV, including engine components, braking systems, suspension parts, electrical parts, and more. This covers various makes and models, ensuring a high likelihood of finding the right part.
  • Automotive Accessories: A range of car care products, including waxes, polishes, cleaning supplies, floor mats, seat covers, and other items to enhance a vehicle's appearance and functionality.
  • Tools and Equipment: A selection of hand tools, power tools, diagnostic equipment, and specialty tools for automotive repair and maintenance, catering to both professional mechanics and DIYers.
  • Complimentary In-Store Services: AutoZone is known for offering free services such as battery testing, battery charging, and checking engine light codes. Customers can bring their vehicle to the store, and staff can use diagnostic tools to read trouble codes, providing a starting point for diagnosing issues.
  • Wiper Blade Installation: As highlighted in customer reviews, many AutoZone locations offer free installation of wiper blades purchased in-store. This is a convenient service for customers who may not be familiar with the installation process.
  • Oil and Fluid Sales: A comprehensive selection of motor oils, transmission fluids, brake fluids, coolants, and other essential automotive fluids.
While they don't perform complex vehicle repairs, their offerings are crucial for supporting both preventative maintenance and component replacement, positioning them as an integral part of the automotive service ecosystem.

Several features distinguish AutoZone Auto Parts as a leading retailer in the automotive aftermarket. One key feature is their extensive inventory and widespread accessibility. With numerous locations across the country, including the one on Agler Rd, AutoZone makes it easy for customers to find the parts they need quickly. Another significant feature is their commitment to providing complimentary in-store services, such as free battery testing and engine light checks. These services empower customers to diagnose minor issues or confirm component failures before making a purchase, saving them time and money on professional diagnostics. The willingness of staff to assist with minor installations, like wiper blades, adds a layer of convenience and customer support that is highly valued. While customer experiences can vary, as illustrated by the reviews, the intent of these services is to enhance the customer's shopping experience and provide added value. The ability to quickly cross-reference parts for various makes and models using their computerized systems is another notable feature, ensuring accuracy in part selection. The store's structure is designed for rapid retrieval of parts, minimizing waiting times for customers. They also have a robust online presence for checking inventory and ordering parts for in-store pickup or delivery.

From a promotional standpoint, AutoZone Auto Parts often emphasizes its role as a convenient, one-stop shop for automotive needs. Their marketing frequently highlights:

  • "Get in the Zone": A popular slogan emphasizing their comprehensive offerings and expertise.
  • Wide Selection and Availability: Promoting their vast inventory that covers nearly every part and accessory a vehicle owner might need.
  • Knowledgeable Staff: Highlighting their "AutoZoners" who are trained to assist customers in finding the right parts and offer basic advice.
  • Free In-Store Services: Promoting complimentary services like battery testing, charging, and engine light code reading as value-added benefits. This is a significant draw, especially for DIYers.
  • Competitive Pricing: Offering competitive prices on parts and accessories, often through sales and promotions.
The phone number (614) 337-2677 and mobile number +1 614-337-2677 are readily available for customers to call ahead, check part availability, or inquire about services. AutoZone also runs frequent sales and promotions on various product categories, communicated through in-store signage, flyers, and their website. The company also promotes its app for easier part lookup and store location. Despite occasional inconsistencies in service as noted in reviews, the overall promotional strategy is geared towards positioning AutoZone as the go-to resource for vehicle owners looking to maintain or repair their cars, offering both parts and valuable supporting services.

AutoZone Auto Parts Photos

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AutoZone Auto Parts Location

AutoZone Auto Parts Customer Reviews

Went in for windshield wipers and had just about the longest and most horrible experience. A hispanic woman helped us look up the wipers and offered to install them for us. This is where everything went wrong. She didn't know what she was doing and wouldn't even admit to it. She took 35min to "install" them, and when I tested it out after she went back in, they both flew off, and when I looked at them, one was broken. I had even tipped her before she went back in. I walked in again and said they both fell off and one was broken. She offered to try to put them on again, and I refused and asked for a refund. Waited another 20 min for them to return it, and I left. She didn't even give back the tip she clearly didn't earn and barely said sorry, if you can even call that an apology. Went to another location, and they told me she had been trying to install the wrong type of wipers for my car, which is why she couldn't do it. It took them 1 minute to do it, and they were so nice.

May 10, 2025 · Sofia Lanao

James was very helpful. I could not figure out how to install new wiper blades and he put them on for me!! Very pleasant staff

Feb 03, 2025 · Scott

Greg is very knowledgeable & led me in the right direction while I was having a bad experience at Alan's Tire & Brakes.. Pro tip...do NOT go to Alan's. Back to Greg, he was kind and answered any questions or concerns I was having about my experience at the mechanic. Promote him & keep him around pls!

Dec 11, 2024 · Allie Whitmer

I recently visited the AutoZone located in Agler Rd. and had an excellent experience thanks to Khalid. He was friendly and knowledgeable when recommending windshield wipers, not only that, but he also took the time to replace both windshield wipers. Thank you so much for your help Khalid!!!! Great customer service.

Nov 06, 2024 · Mauricio Vargas

I recently visited the AutoZone located on Agler Rd and had an outstanding experience thanks to Lawrence. He was friendly and knowledgeable when recommending engine and cabinet air filters. Not only did Lawrence explain the importance of the filters, but he also took the time to replace both of them for me! I noticed an immediate difference in the air quality inside my car. Thank you, Lawrence, for going the extra mile. It was truly appreciated!

Sep 02, 2024 · Shawn Jones