AutoZone Auto Parts

(1597 reviews)

Auto Repair Stations New York Bronx County Mount Eden Jerome Avenue

Bronx County . New York

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Reviews

+1 718-466-0974
www.autozone.com
1565 Jerome Ave, Bronx, NY 10452, USA

Operating Hours

Monday 7:00 AM - 10:00 PM

Tuesday 7:00 AM - 10:00 PM

Wednesday 7:00 AM - 10:00 PM

Thursday 7:00 AM - 10:00 PM

Friday 7:00 AM - 10:00 PM

Saturday 7:00 AM - 10:00 PM

Sunday 8:00 AM - 10:00 PM

AutoZone Auto Parts Introduce

Welcome to AutoZone Auto Parts, your premier destination for high-quality auto parts and trusted car repair services in the Bronx, NY. Located at 1565 Jerome Ave, we are a go-to establishment for drivers who need reliable vehicle maintenance and repairs. With over of experience, we have built a reputation for providing exceptional customer service and expert automotive solutions to our community.

At AutoZone Auto Parts, we understand that your car is more than just a mode of transportation—it's an essential part of your daily life. That’s why we offer a comprehensive range of services to keep your vehicle in top shape. Whether you need a new set of headlights, brakes, or a battery replacement, our extensive inventory and skilled technicians are here to assist you.

Our store is designed to cater to all your automotive needs under one roof. From diagnosing and repairing vehicles to selling the latest auto parts, we ensure that you leave with everything you need to get back on the road. Our friendly and knowledgeable staff is always ready to help, making your visit smooth and stress-free.

Extensive Inventory: We carry a wide selection of auto parts from trusted brands, ensuring that we have what you need for any make or model of vehicle.
Expert Car Repair Services: Our experienced technicians provide thorough inspections, repairs, and maintenance services to keep your car running efficiently.
Battery Testing and Sales: We offer free battery testing and a variety of high-quality batteries to suit your vehicle's needs.
Quick Installation: Many parts are installed while you wait, so you don't have to come back multiple times.

In addition to our regular services, we also provide promotional offers and discounts to help you save on auto parts and repairs. Our goal is to make automotive care affordable and accessible for all drivers in the Bronx and surrounding areas.

Customer Feedback

Our customers love us for our friendly service and reliable solutions. Here are some highlights from real reviews:

"Found everything I needed in one shot. Customer service was great. Manager Darrell was very attentive and professional getting my headlights, brake pads, and battery. Helped me install my battery and set up an account for easier future visits. Would definitely recommend this location." – Satisfied Customer
"Terrible customer service... The staff was unhelpful and made me feel unwelcome. This is the only negative experience I've had at AutoZone." – Dissatisfied Customer

While we strive to provide excellent service, we understand that there's always room for improvement. We are committed to addressing any issues and ensuring a positive experience for all our customers.

AutoZone Auto Parts is more than just an auto parts store; we're your partner in car care. Visit us at 1565 Jerome Ave, Bronx, NY 10452, or contact us during our extended hours from Monday to Saturday, 7:30 AM - 10:00 PM, and Sunday, 8:00 AM - 10:00 PM. Let us help you keep your car in top condition with our quality products and expert services.

AutoZone Auto Parts Photos

AutoZone Auto Parts Location

AutoZone Auto Parts Customer Reviews

So I came here twice within about 20 minutes…wrong part… everything went well in my first experience. Ramiz was cool and helpful. But the second time I came as I’m being assisted I hear a guy I guess ask the girl maybe for help and she said I thought someone else was helping you. She then proceeded to say she does not speak Spanish. Then not only does she say I’m not doing this with these Spanish people today she then says any English speakers so she could take them from line. Terrible customer service. There was a parts manager there and he said nothing.

Sep 14, 2024 · Franny Bae

Found everything i needed in one shot. Customer service was great. Manager Darrell was very attentive and professioanl getting my headlights, break pads and battery. Helped me install my battery and helped me set up an account to make my next trip easier. Would definitely recommend this location.

Feb 10, 2025 · Lydia V

Working in customer service for the last 20 years I can say with confidence that some employees have no training or decorum when it comes to treating customers. To be yelling in the store at a calm but rightfully upset customer and going around loudly complaining to other employees is unprofessional and unbecoming of the employee and reputation that auto zone usually holds. I normally never leave reviews but this situation needed to be shared. The only reason it’s a two star and not a zero is because of an employee that deescalated the situation proving that not everyone there is unprofessional.

Jan 14, 2025 · Bene Ana

Service in this store is still horrible! The employees are more interested in being idle than actually taking care of business. As a business owner I would fire the lot or make sure I have a elderly manager that would not allow foolishness. The manager's online today are Pablo and Daryl. I decided to abandon my purchase and go elsewhere!

Jan 16, 2025 · Prentis Gibbs III

I’ve visited numerous AutoZone locations across NJ, NYC, and Georgia, and unfortunately, this has been the worst experience by far. I’ve attempted to conduct commercial transactions at this location on two separate occasions, and both times, I left frustrated and unsuccessful. On my most recent visit today (12/17/24 at 6:00 PM), the manager on duty, who was not wearing a name tag, demonstrated a lack of competence in handling basic tasks. This was the same individual I encountered during my previous visit, where I faced similar issues. This level of service is completely unacceptable. A manager should be equipped to assist customers effectively, especially during commercial transactions. I sincerely hope I won’t have to visit this location again and urge AutoZone to address these issues to ensure better service for its customers in the future.

Dec 17, 2024 · Stefon McRae

As of April 9th 2025 My visit today was extremely pleasurable. The staff were helpful and professional. Even the security guard was helping to save patrons time during checkout. Excellent team.

Apr 09, 2025 · Prentis Gibbs III