Automotive Specialty Services

Automotive Specialty Services ico

(465 reviews)

Auto Repair StationsOhioLorain CountyAvonCenter Road

Lorain County . Ohio

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  • Intro
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  • Location
  • Reviews
  • +1 440-937-2886
  • www.automotivespecialtyservices.com
  • 1049 Center Rd, Avon, OH 44011, USA

Operating Hours

Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed

Automotive Specialty Services Introduce

Automotive Specialty Services, located at 1049 Ohio 83 in Avon, Ohio, is a well-established and highly regarded auto repair station operating within the "Auto Repair Stations" platform category. With over 25 years of experience and a track record of satisfying tens of thousands of clients across Northeast Ohio, this facility stands out for its comprehensive range of services, customer-focused approach, and strong commitment to quality. While the request specifically mentioned "Elyria," the business is located in Avon, which is a close and easily accessible community for residents of Elyria and the surrounding areas.

Environment and Customer Experience

The environment at Automotive Specialty Services is designed to be welcoming, clean, and professional, reflecting their dedication to customer care. Customers often highlight the cleanliness of the waiting room and the overall facility. They prioritize a comfortable experience for clients, offering amenities like complimentary loaner vehicles to ensure customers aren't left stranded while their car is being serviced. This thoughtful provision significantly reduces the inconvenience often associated with vehicle repairs.

The staff at Automotive Specialty Services are frequently praised in reviews for their friendliness, helpfulness, and extensive knowledge. They take the time to clearly explain diagnoses and recommended repairs in understandable terms, without being pushy or pressuring customers into unnecessary services. This transparent communication builds trust and empowers customers to make informed decisions about their vehicle's care. The presence of social distancing measures, sanitization protocols, and protective gear like gloves and masks further underscores their commitment to safety and customer well-being.

Comprehensive Services Offered

Automotive Specialty Services offers a wide array of maintenance and repair services for both cars and light trucks, positioning itself as a one-stop shop for automotive needs. Their services include, but are not limited to:

  • Preventative Maintenance: This includes essential services like oil changes (using various lubricants, including full synthetic and synthetic blends), fluid level checks, tire rotations, and comprehensive vehicle inspections to keep vehicles running smoothly and prevent major issues down the line.

  • Brake Services: Specializing in all aspects of brake repair, from brake pad replacements and rotor service to addressing hydraulic problems, ABS issues, and emergency brake repairs. They also offer chemical brake fluid service.

  • Tire Services: Beyond rotations, they provide tire sales, installation, balancing, and wheel alignment, ensuring optimal tire performance and longevity.

  • Engine Diagnostics and Repair: Capable of accurately diagnosing and repairing various engine issues, including addressing illuminated "Check Engine" lights, tune-ups, and more complex engine rebuilding.

  • Transmission Services: Expertise in diagnosing and repairing transmission issues, from minor adjustments to major overhauls, ensuring smooth gear shifting and vehicle responsiveness.

  • Cooling System Services: Addressing coolant leaks, radiator issues, and maintaining proper heating and cooling systems, including radiator, transmission cooler, and heater core services.

  • Electrical System Repairs: Diagnosis and repair of electrical components, including alternators, starters, batteries, and lighting systems.

  • Suspension and Steering: Repairing issues related to shocks, struts, and other suspension components to ensure a comfortable ride and proper vehicle handling.

  • Exhaust System Services: Repair and replacement of mufflers, pipes, and other exhaust components.

  • Fuel System Services: Including fuel filter replacement, line and tank replacement, injector cleaning, and fuel pressure analysis.

  • Miscellaneous Services: A broad range of other repairs, from serpentine belt replacement to bulb replacements, and even services for hot rods and custom cars.

  • Fleet Care: Providing specialized maintenance and repair programs for commercial fleets, helping businesses keep their vehicles on the road efficiently.

Distinguishing Features

Automotive Specialty Services stands out from competitors due to several key features:

  • Lifetime Warranty on ALL Repairs (Parts & Labor): This is a significant differentiator. Offering a lifetime warranty on both parts and the labor for repairs demonstrates immense confidence in their work and provides unparalleled peace of mind for customers. This warranty is a testament to their commitment to quality and durability.

  • FREE Loaner Vehicles: For added convenience, they provide complimentary loaner vehicles, ensuring customers have transportation while their car is in the shop. This service is highly valued by clients.

  • FREE Towing: They offer free towing services, ensuring that customers are never stranded and can get their vehicle to the shop for necessary repairs without an additional burden.

  • ASE Certified Master Technicians: The presence of ASE Certified Master Technicians on staff means that highly trained and experienced professionals are working on vehicles, using the latest equipment for accurate diagnosis and efficient repairs.

  • State-of-the-Art Equipment: They utilize advanced diagnostic equipment, often rivaling or exceeding what is found at dealerships, enabling quick and precise identification of vehicle issues.

  • Ohio Motorists Service Excellence Award Winner: Being one of the few shops to win this prestigious AAA award underscores their commitment to high standards of service and customer satisfaction.

  • Flexible Payment Options: They offer a "12 Months Same-As-Cash Program," which helps customers manage the cost of unexpected or significant repairs, ensuring necessary work isn't delayed due to financial constraints.

Promotional Information

Automotive Specialty Services frequently offers promotions and programs designed to provide value and convenience to their customers. While specific offers can change, common types of promotions include:

  • Service Specials: Regular discounts on routine services like oil changes, brake service, and tune-ups. For example, they might offer discounts on synthetic blend or full synthetic oil changes.

  • Coupons: Various coupons and promotions are often available on their website, providing savings on different services.

  • Car Care Club Card: They offer a membership club that provides significant savings over the year, including benefits like free rapid oil change packages, demonstrating their commitment to long-term customer relationships.

  • Referral Program: A program where both the referrer and the referred individual can receive "BIG BUCKS" (likely a store credit or discount) for successful referrals, encouraging word-of-mouth promotion.

  • Seasonal Offers: Promotions tied to specific seasons or holidays, such as Mother's Day specials, or offers preparing vehicles for summer or winter conditions.

Customers are highly encouraged to visit their official website or contact Automotive Specialty Services directly to inquire about current coupons and promotions, as these are frequently updated. Their business hours are typically Monday through Friday, 8:00 AM to 5:30 PM, making it convenient to schedule appointments. With their commitment to quality, customer service, and long-term vehicle care, Automotive Specialty Services is a top choice for automotive repair in the Avon area, serving the broader Northeast Ohio community.

Automotive Specialty Services Photos

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Automotive Specialty Services Location

Automotive Specialty Services Customer Reviews

Following up our original post, we did bring the car in for the repairs suggested in the free estimate. Again extremely pleased with the customer service which seems legendary in today’s world. The whole team was very friendly and accommodating, the facility is spotless, and they kept us informed via phone calls as to their progress and a couple of minor changes to the original work order. They even asked us to bring the vehicle back for another free follow up inspection just to ensure everything was working properly. We’re very happy that we found Diane and her staff and will definitely be back when our next need arises. Steve

Apr 03, 2025 · Stephen Evans

Automotive specialty services is absolutely amazing! Casey was so helpful when explaining about brakes that needed replaced. Even took my husband back to show him. I’ve had such good experiences each time I’ve come here I won’t take my car anywhere else!

May 09, 2025 · Megan Fisher

Had a small, very time sensitive, issue to resolve with my car today. I called first thing and Diane, angel that she is, said to bring it on in and she'd make sure we were taken care of. And she fully delivered on her promise. We like doing business with people like her and the folks at Automotive Specialty Services.

Apr 30, 2025 · Stephen Brent

I have delt with Automotive Specialty Services since the time they were located north of the tracks. I wouldn't take my car anywhere else for service. Diane has always been there and is a pleasure to see and to deal with. All services and repairs were quick and can be relied on. You can wait during an oil change or a loaner car is available if needed.

Apr 13, 2025 · Russell Bergenstein

Hands down the best auto repair shop in the Avon/Avon Lake area. I bought a care club membership for the year, found out it had expired two months ago, and they still honored it on another oil change. Best customer service and always done with a smile. Five stars all the way...

Apr 22, 2025 · SSVM YT