Auto Master Care
Auto Repair StationsCaliforniaSan Mateo CountyRedwood CityEl Camino Real
San Mateo County . California
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 650-368-8151
- www.automastercare.com
- 67 El Camino Real, Redwood City, CA 94062, USA
Operating Hours
Auto Master Care Introduce
For vehicle owners in Redwood City, San Carlos, and Belmont, "Auto Master Care" functions as a comprehensive "Auto Repair Station," providing a wide array of services and goods designed to maintain the health and longevity of their vehicles. As a family-owned business, Auto Master Care emphasizes a personalized approach to automotive service, aiming to build lasting relationships with its clientele. Unlike highly specialized shops, Auto Master Care positions itself as a full-service provider, addressing various mechanical needs, from routine maintenance to complex repairs, and importantly, includes smog check services. To offer local users a detailed understanding, this introduction will cover its operational environment, the specific services it offers, its distinguishing features, and any available promotional information.
The environment at Auto Master Care is characterized by a balance of professionalism and a welcoming, family-owned atmosphere. Located at 67 El Camino Real, Redwood City, CA 94062, the facility is designed to be accessible and efficient. Upon arrival, customers would likely find a clean and orderly reception area, reflecting the shop's commitment to professionalism. The service bays are expected to be well-maintained and equipped with modern diagnostic tools and repair equipment, essential for servicing a diverse range of domestic, Asian, and European vehicles, including hybrids, EVs, and diesel vehicles, as suggested by some similar "Master Auto Care" entities. The overall atmosphere aims to instill confidence, with staff who are prepared to explain vehicle issues clearly and transparently. A comfortable waiting area, possibly offering amenities like Wi-Fi, might also be available for customers who choose to wait while their vehicle is being serviced. The operational hours are typically structured to accommodate working individuals, ensuring convenient access for routine maintenance or unexpected repairs.
As a full-service "Auto Repair Station," Auto Master Care offers an extensive range of services and goods for sale, covering almost every aspect of vehicle health. Their core offerings include **general auto repair and maintenance**. This encompasses fundamental services such as **oil changes**, **tire rotations**, **fluid checks and flushes** (e.g., brake fluid, coolant, transmission fluid), and **preventative maintenance inspections** to identify potential issues before they become major problems. Beyond routine upkeep, they handle more complex **engine repairs**, addressing issues from minor performance problems to major overhauls. **Transmission repair** services are also provided, tackling issues with both automatic and manual transmissions. They offer comprehensive **electrical repair**, crucial for modern vehicles heavily reliant on intricate wiring and electronic systems, including **check engine light diagnostics** and resolution of related issues. **Brake services** are a staple, including brake pad and rotor replacement, caliper repair, and brake fluid flushes, ensuring optimal stopping power and safety. **Steering and suspension repair** is another key area, addressing issues with shocks, struts, alignments, and power steering systems, which are vital for vehicle handling and ride comfort. Significantly, Auto Master Care is also a certified **smog check station**, providing the mandatory emissions testing required by the state of California for vehicle registration and change of ownership. In the event of a smog check failure, they are equipped to perform the necessary **smog check failure repairs** to bring the vehicle into compliance. While not explicitly an auto parts store, they do provide the necessary **parts for sale** as an integral part of their repair services, typically utilizing quality replacement components to ensure reliable repairs.
Several features distinguish Auto Master Care and contribute to its reputation as a trusted "Auto Repair Station." A significant feature is their **family-owned and operated nature**, which often translates to a more personal and attentive customer experience, prioritizing long-term relationships over quick transactions. The presence of **certified specialists and ASE Master technicians** (as indicated by similar reputable shops) ensures that vehicles are handled by highly skilled professionals with extensive knowledge across various vehicle makes and models, including domestic, Asian, European, hybrids, and diesels. Their ability to provide **smog check services in addition to general repairs** makes them a convenient one-stop shop for many vehicle owners, particularly when a vehicle fails a smog test and requires immediate repair. Positive customer reviews frequently highlight their **honesty and transparency**, often mentioning that the shop provides clear explanations of issues and fair pricing, building trust with their clientele. Many customers praise the **timeliness and efficiency** of the service, minimizing the disruption to their daily lives. The shop's commitment to "care beyond the repair" suggests a focus on educating customers about their vehicle's needs and offering confidence in every repair decision. While specific amenities may vary, a customer-centric approach is evident, potentially including amenities like **free Wi-Fi** as noted in some related listings, enhancing the waiting experience. The comprehensive nature of their services, from simple maintenance to complex diagnostics and repairs, positions them as a versatile and reliable partner for all automotive needs.
In terms of promotional information, Auto Master Care likely utilizes various strategies to reach local users. While direct, specific coupons like "$36.75 With Coupon" may not be consistently advertised for comprehensive repair shops (as those are more common for specialized smog-only centers), Auto Master Care likely offers a range of value-driven promotions. This could include **discounts on routine maintenance services** such as oil changes, tire rotations, or brake inspections. **Seasonal promotions** might also be offered, tied to specific times of the year (e.g., pre-winter vehicle checks, or summer AC service specials). Given their family-owned nature, they might also run **community-focused discounts** or special offers for local residents. Loyalty programs for repeat customers are also a possibility, rewarding consistent patronage with exclusive benefits or accumulated discounts. Online presence, including their own website and listings on platforms like CARFAX, serves as a primary channel for advertising their services, showcasing positive customer testimonials, and potentially listing any current specials. For example, some general "Auto Master Care" businesses might offer **military or AAA discounts**, and some could provide a **complimentary multi-point inspection with an oil change**, which serves as a valuable diagnostic and promotional tool. The emphasis on "honest and fair" pricing, along with the promise of high-quality, dependable work, also acts as a strong promotional message, aiming to attract customers seeking trustworthy automotive services. Prospective customers are encouraged to check their website or contact them directly for current promotional offers and to inquire about specific service packages.
Auto Master Care Location
Auto Master Care Customer Reviews
I would highly recommend Auto Master Care!! It has been my go to place for all of my car needs for over 5 years now. Rikhi has been great every time. He is reasonably priced, reliable, timely and most importantly honest. Please make sure to call and make an appointment for your next car needs at Auto Master Care!!!
Sep 01, 2022 · Laura Villa
I have taken my 2003 Toyota Corolla to Auto Master Care for the past 9 years for a wide range of maintenance needs. Each time, I have received trusted service. I'm grateful to Auto Master Care for extending the life of my car and for providing me with peace of mind while I'm out on the road.
Jan 24, 2023 · Donna Scheifler
Perhaps my expectations have been lowered through previous poor auto service experiences, but I was very happy with today's experience. Rikhi communicated well, offered a fair price, and completed my service in a very reasonable amount of time. He also offered advice on future needs but not in an overly-upselling way - more as a trusted advisor. All this has earned him a future return customer.
Jun 28, 2021 · Mark Evans
Auto Master Care is a very "Reputable Business" their Prices are very reasonable. This is a Owner run Business and he is very knowledgeable in repairs and also is a 5 Star SMOG Certified service. I have been going to Auto Master Care now over 5 years and I have received nothing but the highest level of service and always the quality of service you would expect. I fully recommend this Auto Master Care for all you automotive needs.
Sep 13, 2019 · Carlo Montisano
Auto Master Care is a great shop. I've been going there for close to a decade for smog checks. There's always a few BMWs in the shop for service. They know what they are doing. Highly recommended.
Jun 24, 2023 · Scot A. Griffin
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