Auto Glass Fitters

Auto Glass Fitters ico

(9 reviews)

Auto Repair StationsIndianaSt. Joseph CountyMishawakaSmith Street

St. Joseph County . Indiana

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  • Overview
  • Intro
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  • Location
  • Reviews
  • +1 574-968-4090
  • autoglassfitters.com
  • 717 Smith St, Mishawaka, IN 46544, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed

Auto Glass Fitters Introduce

Located at 717 Smith St, Mishawaka, IN 46544, USA, Auto Glass Fitters operates as a specialized establishment within the "Auto Repair Stations" platform category. While the broader category encompasses general automotive repair, Auto Glass Fitters, as its name clearly implies, focuses specifically on vehicle glass services. This specialization makes it a key resource for local users in Mishawaka and the surrounding areas who require repair or replacement of their car's windows, windshields, or other automotive glass components.

The environment at Auto Glass Fitters is primarily set up to handle the specific task of automotive glass installation and repair. You can expect a professional workshop area equipped with the necessary tools and materials for safe and effective glass work, including specialized suction cups, adhesives, and calibration tools for modern vehicle windshields that often integrate sensors. The physical space is likely designed for efficiency in glass fitting. For customers, there may be a reception or waiting area, which, while potentially modest, serves the purpose of managing inquiries and brief waits. The overall atmosphere is typically geared towards precision and speed in addressing automotive glass damage, aiming to restore vehicle safety and integrity efficiently.

The core services offered by Auto Glass Fitters are highly specialized and directly related to automotive glass. Their primary service involves the replacement of damaged vehicle glass, which includes windshield replacement, side window replacement, and rear window replacement. They are equipped to handle a wide range of vehicle makes and models, fitting new or refurbished glass panels. Beyond full replacements, they also typically offer repair services for minor damage, such as stone chips and small cracks, using specialized resin injection techniques to prevent further spread and restore clarity. This repair service is often a more cost-effective and quicker alternative when the damage is within certain parameters. While their main focus is on the glass itself, some auto glass repair shops may also assist with related components like window regulators, although their direct business name points squarely to glass fitting. Customers reaching out will be looking for solutions to their broken, cracked, or chipped vehicle glass.

The features of Auto Glass Fitters, as gleaned from customer feedback, present a mixed picture, which is important for an objective introduction. On the positive side, one customer describes a "great experience" with a very "respectful and helping very nice person Christian." This highlights a potentially strong feature: the positive impact of individual staff members who are courteous, helpful, and provide good customer service. When a positive interaction occurs, it significantly enhances the customer experience, suggesting that some team members are dedicated to providing clear assistance and a pleasant interaction during what can be a stressful time for a vehicle owner dealing with damage. This indicates a capacity for professionalism and helpfulness within their operation, which is a valuable quality for an "Auto Repair Station."

However, another review provides a contrasting perspective, stating, "Called for information on fixing molding on window. Got told very short that they don't do that and he hung before i could respond. Very rude people!" This review points to a potential area of inconsistency in customer service or a narrow scope of services that may not be clearly communicated. The "very short" and abrupt dismissal of an inquiry, coupled with hanging up, suggests a lack of patience or clarity in communication, which can lead to a negative customer experience. This indicates that while some interactions may be positive, others might fall short of customer expectations regarding helpfulness and politeness. This contrasting feedback means that while Auto Glass Fitters provides essential services, the customer experience can vary, which is a feature that local users should be aware of. The specialization in "glass fitting" might mean that requests outside of direct glass replacement or repair (like molding) are simply outside their purview, but the manner of communication is critical. The phone numbers, (574) 968-4090 and the mobile line +1 574-968-4090, are the primary points of contact for customers seeking their specialized services, and the quality of interaction can, as seen, vary.

Regarding promotional information, auto glass repair companies often run various promotions, though specific details for Auto Glass Fitters are not available without direct inquiry. Common promotions in the auto glass industry can include:

  • Insurance Claim Assistance: Many auto glass companies work directly with insurance providers, making the process seamless for customers whose repairs are covered. While not a discount, this "service" is a significant promotional feature.
  • Chip Repair Specials: Offering discounts on small chip repairs to encourage early fixes before they spread and require full replacement.
  • Cash Discounts: A discount for customers paying out-of-pocket rather than through insurance.
  • Mobile Service: Some auto glass companies offer mobile services where they come to the customer's location for convenience. While not a price discount, it's a value-added service often promoted.
  • Warranty on Work: Providing a warranty on the glass and installation, offering peace of mind to customers.
Given the nature of the industry and the need to attract business, it is reasonable to expect that Auto Glass Fitters may have unadvertised specials or could work with customers on pricing, especially for non-insurance claims. To find out about any current promotions or to get a quote, interested individuals should contact Auto Glass Fitters directly using their provided phone numbers or visit their location at 717 Smith St, Mishawaka, IN. Inquiring about their service scope, especially for related components like molding, would also be prudent to ensure they can meet specific needs.

In conclusion, Auto Glass Fitters, located at 717 Smith St, Mishawaka, IN 46544, USA, functions as a specialized "Auto Repair Station" with a core focus on vehicle glass repair and replacement. While providing essential services for damaged windshields and windows, customer experiences regarding communication and helpfulness can vary. For those in Mishawaka needing specific auto glass services, contacting Auto Glass Fitters directly is the best approach to ascertain their ability to meet your needs and to inquire about their professional and service offerings, keeping in mind the importance of clear communication for a positive experience.

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Auto Glass Fitters Customer Reviews

Was a great experience very respectful and helping very nice person Christian

Nov 08, 2019 · Ashley Starkey

Called for information on fixing molding on window.Got told very short that they don't do that and he hung before i could respond.Very rude people!

Aug 12, 2020 · Ted Schmidt

Rude as hell hung right up on me go elsewhere

Oct 28, 2020 · Estevan Santana

Hung up multiple times and wanted to ask question and hung up again.

May 29, 2020 · Alyice Horvath

They don’t answer the phone

Aug 10, 2021 · FLAME-the-GAMER