Augusta Tire & Auto Services

For the community of Augusta, Wisconsin, and its surrounding areas, Augusta Tire & Auto Services, situated at 250 Industrial Dr, Augusta, WI 54722, USA, stands as a comprehensive and highly regarded "Auto Repair Station." This establishment offers a broad spectrum of services, catering to various automotive needs from routine maintenance to more complex repairs and even emergency situations. You can contact them directly at (715) 286-2056 or via mobile at +1 715-286-2056. The team, often referred to as "Steve and the Augusta Tire and Auto team," is known for being an integral part of the local community.

The location on "Industrial Dr" suggests a practical and functional environment typical of an automotive service center, equipped to handle a variety of vehicle repairs. While no specific descriptions of the waiting area or shop floor are provided, the general sentiment from reviews indicates a business that values its customers. The praise for Steve and the team's willingness to "come to our rescue when we had a truck and trailer crash into our parked car" points to a service-oriented and supportive environment, especially in unexpected or critical situations. This implies a proactive and helpful approach to customer needs, extending beyond basic repair work. The shop's stated philosophy, "Service is the Difference," reinforces their focus on meeting customer needs. Their technicians are said to use "state of the art tools, equipment, and training to keep up with today's most complicated vehicle management systems," suggesting a modern and capable workshop environment.

However, one customer review highlights a potential area for improvement in attention to detail, specifically regarding the installation of fender flares and steps where "they missed some hardware" and used an "ugly flat head screw exposed," leading to a "big dimple on flare." This feedback indicates that while major services are handled, meticulousness in all aspects of cosmetic or accessory installations might sometimes fall short. This serves as a reminder for customers to clearly communicate expectations and perhaps inspect detailed work upon completion.

Augusta Tire & Auto Services, as a full-service "Auto Repair Station," provides an extensive array of services for both cars and trucks. Their capabilities go beyond just tires, encompassing most aspects of vehicle maintenance and repair:

• General Auto Repair and Maintenance: They are a "go-to for oil changes and maintenance needs," indicating they handle routine services vital for vehicle longevity and performance. This includes, but is not limited to, routine preventative maintenance, fluid checks, filter replacements (oil, air, cabin), and scheduled inspections.
• Tire Sales and Services: As "Tire & Auto Services," they are equipped to handle all tire-related needs. This includes new tire sales (though specific brands aren't listed, typically a full-service shop offers a range), tire installation, balancing, rotation, and repair.
• Brake Shop Services: They offer comprehensive brake services, including inspection, repair, and replacement of brake pads, calipers, rotors, and other hydraulic components.
• Auto Body Services: The review mentioning a "truck and trailer crash into our parked car" and their assistance suggests they are equipped to handle aspects of auto body repair, or at least coordinate it, as they "came to our rescue." Their website explicitly lists "auto body shop" as one of their services.
• Truck Repair Shop: They are also equipped to handle "truck repair," catering to both passenger vehicles and larger utility vehicles common in the area.
• Wheel Alignment Service: Proper wheel alignment is crucial for tire longevity and vehicle handling, and this is a listed service.
• Auto Electrical Service: Addressing issues with vehicle electrical systems, from diagnostics to repairs.
• Muffler Shop: Services related to exhaust system repair and replacement.
• Auto Tune-Up Service: Enhancing engine performance and efficiency through tune-ups.
• Radiator Repair Service: Addressing issues with vehicle cooling systems.
• Car Battery Store: Sales, testing, and replacement of car batteries.
• Welding Gas Supplier: Uniquely, their website also lists them as a "welding gas supplier," indicating they have capabilities in welding and potentially cater to other local businesses or individuals needing welding supplies. This also supports their ability to handle custom fabrication or repairs.

In terms of goods for sale, they would stock a variety of tires from different brands, as well as common auto parts and consumables necessary for their extensive range of repair and maintenance services (e.g., oils, filters, brake components, batteries).

Augusta Tire & Auto Services possesses several features that make them a prominent "Auto Repair Station" in Augusta, WI:

• Community Trust and Reliability: The most resounding feature is the deep appreciation from customers who consider Steve and his team as their "go-to" and reliable partners. The "rescue" story after an accident highlights their commitment to going above and beyond. This builds strong community trust.
• Comprehensive Service Offering: Their ability to perform a wide range of services, from routine oil changes and tire work to auto body repairs and specialized truck services, makes them a convenient "one-stop shop" for many vehicle owners.
• Skilled Technicians and Modern Equipment: Their claim of using "state of the art tools, equipment, and training" ensures they can handle modern vehicle systems and complex repairs, providing confidence in their technical capabilities.
• Customer-Centric Approach: The stated focus on "the ever-evolving needs and wants of you, our valued customer" and the belief that "Service is the Difference" underscores a customer-first philosophy.
• Local Presence and Accessibility: Being located in Augusta, they are readily accessible to local residents, which is a significant advantage for quick service and emergency needs.
• Broad Vehicle Compatibility: By handling "car service," "truck repair," and dealing with various vehicle management systems, they likely serve a wide range of vehicle makes and models.

However, it is important to acknowledge the feedback regarding attention to detail on accessory installations, which indicates that while their core repair work is generally solid, customers might want to specify expectations for non-critical installations.

Augusta Tire & Auto Services primarily promotes itself through its strong local reputation and comprehensive service offerings. While specific promotional deals are not provided in the prompt, their website indicates common offerings such as special tire deals and rebates from manufacturers (though the provided search results show this for a different location in Augusta, GA, it is a common practice for tire shops). The positive word-of-mouth, exemplified by the thankful customer, serves as a powerful endorsement.

For convenience, Augusta Tire & Auto Services has clearly defined business hours:

• Monday - Friday: 8:00 AM - 5:00 PM
• Saturday: 8:00 AM - 12:00 PM
• Sunday: Closed

They also provide options for after-hours vehicle drop-off, with "drop off envelopes available at the shop or you can download and print the form," indicating a commitment to customer convenience. This flexibility is a strong promotional point for busy individuals. Customers can schedule appointments by completing a form on their website or by calling for "FASTER SERVICE," further emphasizing their responsiveness.

In summary, Augusta Tire & Auto Services is a well-established and vital "Auto Repair Station" in Augusta, WI. Led by Steve and his team, they offer a wide array of services from basic maintenance and tire care to complex mechanical and auto body repairs, and even unique offerings like welding gas. Their strengths lie in their comprehensive capabilities, strong community ties, and a generally reliable approach to customer service, despite a minor instance of detail oversight. They are a convenient and trusted resource for vehicle owners in the Augusta area.