Auffenberg Kia Service Center

Welcome to Auffenberg Kia Service Center, located at 611 S Kingshighway, Cape Girardeau, MO 63703, USA. As a part of the Auto Repair Stations category, Auffenberg Kia Service Center primarily focuses on providing maintenance and repair services for Kia vehicles, and also offers genuine Kia parts for sale. Situated in Cape Girardeau, Missouri, this service center operates as an authorized Kia dealership service department, catering to the specific needs of Kia owners in the local community and surrounding areas. They aim to provide specialized care for Kia vehicles, utilizing factory-trained technicians and authentic Kia components.

Information regarding the specific environment of the Auffenberg Kia Service Center is not detailed in the provided reviews. However, as a dealership service center, it is likely equipped with specialized tools and diagnostic equipment designed for servicing Kia vehicles. Customers can generally expect a professional setting with service bays, a customer waiting area, and potentially a parts counter where they can inquire about and purchase genuine Kia parts. The mention of "friendly personnel" in one review suggests a customer-oriented approach, indicating that staff members are likely to be welcoming and helpful. However, it's important to note that one review also raises concerns about service accuracy and billing practices, which could impact the overall perception of the service environment and customer trust.

The primary services offered at Auffenberg Kia Service Center include a range of maintenance and repair options specifically tailored for Kia vehicles. These typically encompass routine services such as oil changes, tire rotations, brake inspections and replacements, battery checks, fluid flushes, and scheduled maintenance according to Kia's recommended service intervals. As a dealership service center, they are also equipped to handle more complex repairs, including engine diagnostics, transmission service, electrical system repairs, and addressing any warranty-related issues for Kia vehicles. Furthermore, being listed within the Auto Repair Stations category that provides goods for sale, Auffenberg Kia Service Center likely has a parts department where customers can purchase genuine Kia parts and accessories. This allows Kia owners to ensure they are using manufacturer-approved components for their vehicles, maintaining their performance and reliability. The availability of both service and parts makes it a convenient option for Kia owners seeking comprehensive vehicle care.

The features of Auffenberg Kia Service Center are somewhat reflected in the limited customer feedback available. One positive feature highlighted is "on-time service," suggesting efficiency and respect for customers' schedules. The mention of "friendly personnel" indicates a positive aspect of their customer interaction. However, a significant concern raised in another review is the issue of being charged for a service (tire rotation) that was not performed, alongside the oil change that was completed. This raises questions about the accuracy of their service execution and billing practices. While the positive review points to efficient and friendly service, the negative review regarding the discrepancy in service and billing is a critical point for potential local users to consider. It underscores the importance of verifying the services performed and carefully reviewing invoices. Another feature mentioned is the pricing of their services, with one customer noting that they found lower service prices at a non-Kia specific service center. This suggests that while Auffenberg Kia Service Center offers specialized service for Kia vehicles, their pricing might be higher compared to independent auto repair shops in the area.

Currently, there is no specific promotional information available for Auffenberg Kia Service Center based on the provided reviews. Dealership service centers often have promotions on routine maintenance services, parts, or seasonal specials. Local users interested in any potential discounts or special offers at Auffenberg Kia Service Center are advised to contact them directly via phone at (573) 271-2188 or mobile at +1 573-271-2188. They may also have information about current promotions on their official Kia dealership website or through local advertising channels. It's always beneficial for customers to inquire about any available discounts when scheduling service or purchasing parts. Given the feedback about potentially higher service prices compared to independent shops, understanding any available promotions could help local Kia owners make informed decisions about their vehicle maintenance.

In conclusion, Auffenberg Kia Service Center in Cape Girardeau, MO, operates as an Auto Repair Station providing specialized service and genuine parts for Kia vehicles. While one customer review praises their on-time service and friendly personnel, another review raises a serious concern regarding being charged for a service that was not performed. Additionally, their service prices may be higher compared to independent auto repair shops. Local Kia owners seeking specialized care and genuine parts have this option available, but it is advisable to communicate clearly about the services needed, confirm the work performed, and review the billing carefully. Contacting Auffenberg Kia Service Center directly for information on their current services, pricing, and any potential promotions is recommended for local users.