Ash Automotive LLC

For vehicle owners in Fremont, Ohio, seeking reliable and transparent automotive care, Ash Automotive LLC stands as a dedicated "Auto Repair Station." Located at 414 E State St, Fremont, OH 43420, and reachable at (419) 332-8918, Ash Automotive has established itself as a go-to destination for a wide array of vehicle maintenance and repair needs. Under new ownership by Mr. Rich Farmer since July 1st, this establishment aims to provide high-quality service built on integrity and expertise.

As an "Auto Repair Station," Ash Automotive LLC maintains a professional and customer-oriented environment. You can expect a clean and organized facility designed to efficiently handle various automotive repairs. The waiting area is typically comfortable, aiming to provide a pleasant experience for customers while their vehicles are being serviced. The repair bays are well-equipped with modern diagnostic tools, lifts, and specialized equipment necessary for comprehensive vehicle maintenance and repair, including advanced systems for diagnostics, alignment, and fluid services. The emphasis is on creating a transparent and trustworthy atmosphere where customers feel confident about the work being performed on their vehicles. The shop's commitment to being a NAPA Auto Care Center also suggests adherence to certain operational standards and a professional setup.

Ash Automotive LLC, operating as a full-service "Auto Repair Station," offers a broad spectrum of services to keep vehicles running safely and efficiently. Their expertise covers both routine maintenance and more complex repairs for a variety of domestic and foreign vehicles. Key services typically include:

• General Auto Repairs: Covering a wide range of common vehicle issues, ensuring that various problems can be addressed under one roof.

• Oil Changes and Fluid Services: Essential preventative maintenance including standard, synthetic blend, and full synthetic oil changes, along with checking and topping off other vital fluids like transmission fluid, brake fluid, and coolant.

• Brake Services: Comprehensive brake repair and maintenance, including inspection, pad and rotor replacement, caliper service, and addressing issues with the anti-lock braking system (ABS). The customer review specifically mentions brake work, indicating this is a common service.

• Exhaust Systems: Repair and replacement of exhaust components, including mufflers and catalytic converters, as highlighted by a customer who had a "cat changed." This ensures proper emissions control and vehicle performance.

• Steering and Suspension Repair: Addressing issues with shocks, struts, ball joints, tie rods, power steering systems, and wheel alignments to ensure precise handling, a comfortable ride, and tire longevity.

• Engine Diagnostics & Tune-Ups: Utilizing advanced computer diagnostics to pinpoint issues related to the "Check Engine" light, engine performance problems, and providing solutions ranging from tune-ups to more significant engine repairs. The mention of "safety check" by a customer indicates a proactive approach to finding potential issues.

• Air Conditioning (A/C) Repair: Diagnostics and repair of vehicle climate control systems, including refrigerant recharges, compressor repair, and leak detection, ensuring comfort for occupants.

• Transmission Service: Performing maintenance and repairs for transmissions, including fluid flushes and addressing shifting irregularities.

• Tire Services: While not explicitly detailed, as an auto repair center, they would likely offer tire repair, rotation, and potentially sales, especially given their NAPA affiliation.

• Windshield Repair and Replacement: Services for repairing minor chips or cracks and full replacement of damaged windshields.

• Fuel Injection Services: Maintenance and repair of fuel injection systems for optimal engine performance and fuel efficiency.

• Lift Kits: Indicating a broader scope of service beyond standard repairs, potentially catering to specialized vehicle modifications.

• Safety Checks/Inspections: Performing thorough vehicle inspections to identify potential safety hazards or impending mechanical failures, offering customers "peace of mind for safety," as noted in a review.

Ash Automotive LLC stands out as a reputable "Auto Repair Station" through several key features that emphasize quality, trust, and customer satisfaction:

• NAPA Auto Care Center: This affiliation is a significant indicator of quality and trustworthiness. As a NAPA Auto Care Center, Ash Automotive LLC adheres to NAPA's Code of Ethics, uses high-quality NAPA branded parts, and typically offers a nationwide warranty (often 36-month/36,000-mile Peace of Mind Warranty) on parts and labor. This provides customers with confidence and extended coverage for their repairs.

• Experienced and Knowledgeable Technicians: The customer reviews highlight "very good mechanics that will do above and beyond" and "knowledgeable" staff. This suggests a team that is skilled in diagnosing and repairing complex issues, going beyond surface-level fixes.

• Transparent Communication and Fair Estimates: A customer specifically praises "great communication about prices and setting estimates high rather than low, as my total was less than the estimates were." This demonstrates a commitment to honesty and transparency, ensuring customers are not surprised by final costs and potentially even save money.

• Proactive Safety Checks: The review mentioning a "safety check for other items" that uncovered "important unexpected items" highlights their thoroughness and dedication to vehicle safety, providing customers with "peace of mind."

• Efficient Service and Appointments: One customer noted being "in within 2 weeks" for a cat replacement and having the job "done within the next day," indicating efficient scheduling and turnaround times, especially for significant repairs.

• Dedicated Front Desk Service: The positive mention of "Amber for her front desk service" and her role in having parts "preordered and ready long before the job" underscores a well-managed and customer-focused front office, which is crucial for a smooth repair experience.

• AAA Approved Auto Repair Facility: This designation confirms that Ash Automotive meets high standards for quality, reliability, and customer service as set by AAA. It also provides specific benefits for AAA members.

• New Ownership Commitment: The BBB profile clarifies that the current ownership under Mr. Rich Farmer is committed to providing excellent service and is not responsible for any issues prior to July 1st under the previous ownership. This indicates a fresh start with a focus on current customer satisfaction.

Ash Automotive LLC offers several direct and indirect promotional benefits to its customers:

• AAA Member Discount: AAA members receive a 10% labor discount on repairs performed, with a maximum discount of $75. Exclusions typically include oil changes and other packaged discounted menu items, but this is a significant saving for members.

• NAPA Nationwide Warranty: As a NAPA Auto Care Center, most repairs come with a 36-month/36,000-mile nationwide Peace of Mind Warranty, offering extensive coverage and reassurance for customers traveling.

• Competitive Pricing & Honest Estimates: The customer feedback suggests that their pricing is competitive and that estimates are managed transparently, often resulting in final costs that are at or below the initial estimate, which is a strong positive for customers.

• Focus on Customer Satisfaction: The strong positive reviews, particularly regarding communication, thoroughness, and quick service, act as powerful testimonials for potential customers.

• Convenient Appointment Scheduling: While not explicitly stated as an online feature, the ability to call and schedule appointments effectively, with parts preordered, indicates a smooth process.

Ash Automotive LLC, situated at 414 E State St, Fremont, OH, presents itself as a reliable and trustworthy "Auto Repair Station" for the local community. Through its comprehensive service offerings, commitment to transparent communication, affiliation with NAPA Auto Care, and positive customer feedback, it aims to provide peace of mind and quality repairs for all vehicle owners.