Arch Auto Parts

Price a lot of time higher than any where. Because is beside me any thing I need I ask them first if good price I buy but almost 90 % I get it cheaper from different stores . Last thing I got it 20% cheaper from different store without any discount

Dec 09, 2024 · الكابتن كريم ابراهيم

Its alot of arch auto parts in brooklyn, this is the SLOWEST/WORST ONE, there could be no customers inside and your still standing there for 30 minutes everyone staring at you like your dumb, go to literally any arch other than this one

Aug 14, 2024 · Juan Sanchez

Great place 2find mostly all yre care needs and parts great 👍 customer service

Aug 20, 2024 · Leslie Latchman

I come here as a last resort to get car parts my mechanic or dealer can't get. Sometimes just for motor oil and small items because they're in the neighborhood. However I don't like coming here. The register staff is gruff and standoffish, their customer service is lousy. EVERY TIME I COME HERE regardless of how many customers are in the store, I have a sizable wait. At times there are 3 or 4 associates doing NOTHING behind the counter and just refuse to come to the register to ring up anyone's items. Many times I see people just put their stuff back and walk out. Some of the staff seem to place priority to customers they know personally or order often. However that shouldn't matter if people are waiting on line. I'm very familiar with the Arch chain and how to purchase, this location is failing at customer service and I ain't think that management cares. I don't experience this on Utica, Atlantic or Hollis branches. What's sad is when it's your own people and culture acting ignorant as well. Iike I said, well stocked parts store, but they can use some much better sales staff, the current members leave much to be desired.

Jun 06, 2022 · Kevin Murray

Great customer service

Nov 24, 2023 · Fuin Fuan Store

I was at your 3354 Atlantic Avenue, Brooklyn NY11208 to buy front and rear blades for my Toyota 2016 Highlander on 05/04/2020. I was unable to change or fix it and l went back to store the following day for assistance from staff. I was asked to wait for sometime before one of the three staff on the front desk to help me out. I waited for more than 40 minutes with hope that l would get the assistance to fix it. But unfortunately after all the customers in the store left l went to the person who asked me to wait. He now said that it was a simple thing and he would not assist me again, l explained that to him l have tried but unsuccessful that was why was requesting for assistance, he didn’t change his stand. I now asked him to return the blades, he said fine. I didn’t return it and went out to a Machnic shop and I got it gone. To my opinion , your staff behavior to customers are not good and they need to be retrained. Thanks Austen

May 06, 2020 · austen adewale

Very good customer service. Very nice people work over there. Help full nice

Jul 21, 2023 · Asad Ali