ARC Towing - Towing Services

Victor and his son saved our day. Stranded on 58 on a Sunday afternoon. We needed a flatbed tow for our camper. They showed up when they said, were kind and thorough, and charged what they said they would. Thanks for helping us in a tricky situation!

Sep 25, 2024 · K Lovely

This was the third tow company our roadside assistance called to move our Chevy 2500 pickup truck and 36 foot 5th wheel travel trailer off of I15 after my engine blew. These guys not only got the truck on a lift, they brought along a pickup with the correct hitches for our trailer, took us to an rv park and helped me get my trailer set up and ready to go and gave us the name of a mechanic. Awesome, Awesome service!

Dec 31, 2023 · Jennifer Leonard

Thank you so much I was stuck from 6:15pm but couldn't get a hold of someone to about 7:30 super dark in the middle of the 40 and the secretary at arc towing talked to me in so much respect and was able to calm me down and got someone out there as soon as she got the call . Yes, the ETA was 60 minutes but I was an hour away and I really appreciate it . They changed my tire and made sure me and my 4 children were safe . Thank you so much . My insurance took a little long to find someone but as soon as Arc got the call the lady called me very sweet lady and got us an eta of 60 minutes . I even called highway patrol to try to assist with the traffic but this lady got this tow truck fast . Highly recommended.

May 02, 2024 · Patrisha Nicole

Our car broke down near Barstow today. So we looked online and found ARC towing out here in Barstow. I'll just keep it simple. When we called ARC, the person that answered, she was very polite and very friendly. Right away that was a good sign. She told us that it would be about 2 hours before the drivers show up for they were attending another call. Fortunately, they arrived early to get us. I have to say, the 2 dudes, an older gentleman and his sidekick, the kid, (I can't remember their names) but they were very nice, polite and very professional. Another good sign! They took extra care of our car as they pulled it on and locked it on the bed of the tow truck. They took their time securing the car ensuring it doesn't fall off. The drive back to Vegas was as safe as I ever wanted it to be. They offered us that if we needed to go to the restrooms, he would make a stop at the rest stops along the way. Again, very nice people. The older gentleman, he made the ride back home enjoyable. He was telling stories of his "old Vegas" days. (I think he knew the mafia back in the day but won't talk about it, lol) But I have to say, I am glad I called ARC Towing, it was worth it. Thank you ARC TOWING!

Jun 15, 2024 · Richard Abad

ARC Towing really came through during a difficult situation for me. When I called, an actual person answered and she was professional, polite, and helpful. She listened to my situation, which was not just a simple broken down vehicle, and worked up a quote. We were stranded on the side of the road miles away from anything, and we needed a flatbed to pick up a boat on a trailer which had lost a wheel, and we were about 170 miles from where we were trying to get to. So the quote was definitely pricey, but we called several other places and found that ARC was providing the best price. In addition, they were the most helpful and pleasant to work with. Once we called them back and asked them to come get us (we spent hours in frustration trying to get our insurance company’s roadside assistance program to help us, which was a total nightmare) ARC dispatched a driver immediately and arrived at our location as promised. In addition, they were considerate in giving us updates about ETA and responding to all my calls and text messages. I’m sure I was a bit annoying since we were in a very uncomfortable situation and had become frustrated with the insurance company. In the end, we convinced the insurance company to call ARC and to work with them. Which, by the way, saved the insurance company a lot of money over the awful vendor they were trying to send out to us. When the driver, Timothy, arrived at our location, he was well prepared, super kind to us, and he went right to work. He was totally amazing. Getting that one-wheeled trailer with a boat on it up onto the flatbed was like nothing I’d ever seen before. He worked every angle methodically to load it carefully and without causing more damage to the trailer. I could hardly believe how skillful he was. Then he drove all the way to our destination, 170 miles away, by this time in the middle of the night, and arrived only about 30 minutes behind us. He proceeded to unload the boat and trailer with the same care and precision into a really tight spot in my driveway with not a single complaint about the situation, what I was asking for, or anything else. He was even extra careful to make sure that my driveway didn’t get scuffed. I can’t say enough good things about ARC Towing. They helped us out of a really tough situation and showed that they were a company made up of caring people.

Oct 31, 2020 · Julia Clark