American H auto Repair LLC new & used Tires

American H Auto Repair LLC, located at 3501 Jackman Rd, Toledo, OH 43612, USA, presents itself as an "Auto Repair Station" that offers both new and used tires alongside general auto repair services. With contact numbers (419) 609-6033 and mobile +1 419-609-6033, this establishment aims to cater to a variety of automotive needs for local users in Toledo and the surrounding areas.

Operating within the broad category of auto repair, American H Auto Repair LLC's primary stated offerings revolve around tire sales and service, as well as mechanical repairs. However, the available customer reviews indicate a highly inconsistent service experience, with stark contrasts between positive feedback for certain aspects and severe criticism regarding others.

The information provided doesn't offer specific details about the physical environment of American H Auto Repair LLC, such as a waiting area or showroom. However, the customer experiences detailed in the reviews paint a picture of varied interactions. One customer had a very positive encounter, praising the "gentleman" who was "excellent" and able to change their tire in "under 20 minutes" after they had struggled to find other places with reasonable pricing and wait times. This suggests that for quick, specific services like tire changes, the process can be efficient and satisfactory.

Conversely, another review describes an extremely negative and concerning experience, highlighting a critical safety issue and a complete breakdown in customer service. This customer's account of a loose caliper and leaking brake fluid immediately after a brake job, coupled with the shop's refusal to take responsibility or apologize and their attempt to charge for a new caliper, depicts an environment where accountability and safety protocols may be severely lacking. This contrasting feedback means the overall customer experience is highly unpredictable, ranging from excellent efficiency to potentially dangerous negligence.

Based on the business name "American H auto Repair LLC new & used Tires" and the customer reviews, the services offered primarily include:

• New & Used Tire Sales and Installation: This is a core service, as indicated by the business name and the positive review highlighting a quick tire change. They likely offer a selection of tires to fit various budgets and vehicle types.
• Tire Services: This encompasses tire changes, and presumably, other related services like tire repair for flats, rotations, and balancing, though only a quick tire change is explicitly mentioned positively.
• Brake System Repair: One review specifically mentions "new brakes" being installed. However, the highly negative outcome of this service raises serious concerns about the quality and safety of their brake work.
• General Auto Repair: The "Auto Repair LLC" in their name implies they offer a wider range of general mechanical repair services beyond just tires and brakes, though specific details on these are not provided in the given information.

It's important for potential customers to be aware that while tire services may be quick and competitively priced, the quality and safety of other mechanical repairs, particularly brakes, have been a cause for significant concern for at least one customer.

Based on the provided information, the features and propositions of American H Auto Repair LLC are contradictory:

• Competitive Pricing and Quick Tire Service (Positive): One significant positive feature is their ability to offer competitive pricing and quick turnaround times for tire changes, particularly when other shops might have high costs or long waits. This efficiency for tire-related issues appears to be a strong point.
• Availability for Urgent Tire Needs (Positive): The customer who had a flat tire found them responsive and able to help when other places were not, suggesting they might be a go-to for immediate tire emergencies.
• Lack of Quality Control and Accountability (Negative): The most significant negative feature is the reported dangerous negligence in a brake repair and the subsequent lack of apology or accountability from the shop. This indicates a severe deficiency in quality control and customer responsibility.
• Potential for Upselling/Exploitation (Negative): The accusation of attempting to charge for a new caliper after their own mistake points to a concerning business practice where customers might be exploited for additional money due to the shop's errors.

Therefore, while they may offer speed and affordability for tire services, these positives are overshadowed by serious questions about the safety and integrity of their more complex mechanical work.

Given the highly conflicting reviews, promoting American H Auto Repair LLC presents a challenge. For local users, the existing information creates a strong dichotomy:

• For Tire Services: They could promote their quick turnaround times and competitive pricing for new and used tires and tire changes, drawing on the positive feedback. Messages like "Fast, Affordable Tire Changes! New & Used Tires Available!" would align with their strengths.
• For Auto Repair (with Caution): It is difficult to objectively promote their auto repair services given the serious negative review about brake work. Any promotion for these services would need to address or somehow counteract the severe safety and ethical concerns raised by one customer. Without further information to balance this negative review, it is challenging to recommend their general auto repair for critical systems.

Realistically, a business with such contrasting reviews faces an uphill battle in building consistent trust. While they might attract customers solely looking for quick, cheap tire services, those seeking comprehensive and reliable auto repair for critical components might be deterred by the negative experience highlighted. Transparency and addressing customer concerns, especially when safety is at stake, are paramount for any auto repair station, and the current information indicates a significant shortfall in this area for American H Auto Repair LLC.