Ambassador Auto Care, Llc

Auto Repair StationsArizonaPima CountyTucsonSugar HillNorth Stone Avenue
Pima County . Arizona
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- +1 520-882-9500
- ambassadorautocarellc.com
- 1750 N Stone Ave, Tucson, AZ 85705, USA
Operating Hours
Ambassador Auto Care, Llc Introduce
For residents and visitors passing through Tucson, Arizona, maintaining vehicle reliability is crucial. Ambassador Auto Care, Llc, situated at 1750 N Stone Ave, Tucson, AZ 85705, stands out as a highly recommended "Auto Repair Station" within the local community. With readily available contact numbers, (520) 882-9500 and +1 520-882-9500, they offer accessible and dependable automotive services. The glowing customer reviews highlight a commitment to fair pricing, transparent communication, and quality workmanship, making them a go-to destination for various car repair and maintenance needs.
Operating as a comprehensive "Auto Repair Station," Ambassador Auto Care, Llc provides a wide array of services and corresponding goods for sale, ensuring that vehicles are kept in optimal running condition. Their approach, as described by satisfied customers, focuses on honesty and efficiency, addressing immediate concerns while also proactively informing customers about future maintenance needs without undue pressure. This balanced approach positions them as a trustworthy partner in vehicle ownership for the Tucson area.
Based on customer feedback and the nature of a reputable auto repair shop, the environment at Ambassador Auto Care, Llc is expected to be professional, clean, and welcoming. The location at 1750 N Stone Ave suggests a potentially prominent and accessible spot, likely with adequate parking for customer vehicles. The workshop area itself would be organized, featuring the necessary lifts, diagnostic equipment, and tools for a broad range of automotive services. A clean and tidy workspace not only reflects professionalism but also contributes to efficient and safe operations. For customers, a comfortable waiting area is anticipated, offering a pleasant space while their vehicles are being serviced. This area would typically be neat, possibly equipped with seating, and potentially amenities like magazines or Wi-Fi, enhancing the customer experience. The atmosphere is likely one of approachability, aligning with the customer reviews that speak of "great conversation with the owner," suggesting a friendly and personable interaction with the staff, including owner Rodney Holland and his father. This personal touch contributes significantly to a comfortable and trustworthy environment.
As a full-service "Auto Repair Station," Ambassador Auto Care, Llc is equipped to handle a comprehensive range of automotive maintenance and repair tasks. While specific detailed lists of all services may not be publicly enumerated, the typical offerings for such a highly-rated establishment include:
- General Automotive Repair: This covers a vast array of issues, from diagnosing check engine lights to resolving performance problems.
- Oil Changes and Routine Maintenance: Essential for vehicle longevity, these services include conventional, synthetic, and synthetic blend oil changes, along with filter replacements (oil, air, cabin). Routine checks of fluids, belts, hoses, and battery health are also standard. The review specifically mentions an "affordable oil change," indicating this is a core and competitive service.
- Transmission Services: The customer review highlights "transmission fluid drain & refill," indicating their capability to perform crucial transmission maintenance. This would extend to fluid flushes, filter replacements, and potentially diagnostic work for transmission issues.
- Brake Services: Comprehensive brake inspections, brake pad and rotor replacement, brake fluid flushes, and diagnosis of ABS issues are standard offerings for safety.
- Tire Services: While not explicitly mentioned, most general auto repair shops offer tire rotations, balancing, flat repair, and potentially new tire sales, as these are fundamental to vehicle maintenance.
- Suspension and Steering Repair: Services for shocks, struts, ball joints, tie rods, and power steering systems, crucial for ride comfort and vehicle control.
- Diagnostic Services: Utilizing modern diagnostic tools to accurately identify complex automotive problems indicated by warning lights or performance issues.
- Air Conditioning and Heating System Repair: Ensuring comfortable cabin temperatures year-round.
- Engine Repair: From minor tune-ups to more significant engine work, addressing misfires, engine noise, and overall performance.
- Pre-Purchase Inspections: Offering detailed inspections for individuals looking to buy a used vehicle, providing peace of mind.
- Fleet Services: Many general repair shops also cater to local businesses with vehicle fleets, offering tailored maintenance programs.
Several distinct features contribute to the strong positive reputation of Ambassador Auto Care, Llc, as evidenced by customer testimonials:
- Fair and Transparent Pricing: The review explicitly states, "he’s very fair priced," which is a significant factor in customer trust and satisfaction. This implies no hidden fees and competitive rates for services.
- Honest and Ethical Communication: A standout feature is the owner's practice of "not adding anything to it but he does let you know what else is needing to be done to your car instead of doing it and then charging for it." This transparency builds immense trust, as customers feel empowered and informed, rather than pressured, about potential future repairs.
- Owner-Operated Personal Touch: The presence of owner Rodney Holland and his father, engaging in "great conversation," provides a personalized service experience often lacking in larger establishments. This direct interaction fosters a stronger relationship between the shop and its customers.
- Quality Workmanship: The phrase "top notch" used to describe the oil change/transmission fluid service by a cross-country traveler speaks volumes about the quality and reliability of their work, instilling confidence in their technical capabilities.
- Prompt and Accommodating Service: Being "welcomed first thing on a Saturday" for an immediate service need highlights their flexibility and willingness to accommodate urgent requests, which is invaluable for customers on the go.
- Broad Service Capability: While the reviews highlight specific services, the implicit trust placed in them for general "service on my van" suggests a wide range of expertise and capabilities to handle diverse vehicle needs.
- Strong Customer Loyalty and Referrals: The effusive praise and the desire to "come again if I didn't live in NY" indicate a high level of customer satisfaction that would naturally lead to strong word-of-mouth referrals within the local Tucson community.
While specific current promotional details for Ambassador Auto Care, Llc are not readily available through general public information, reputable auto repair stations often utilize various strategies to attract and retain customers. Given their strong customer-centric approach, potential promotions could include:
- New Customer Specials: Offering introductory discounts on common services like oil changes or diagnostic fees to attract first-time visitors.
- Seasonal Maintenance Packages: Promoting deals on services critical for specific times of the year, such as pre-summer AC checks, or winterization services including battery checks and tire inspections.
- Bundle Deals: Combining services like an oil change with a tire rotation or a multi-point inspection at a reduced price.
- Loyalty Rewards: Implementing a program that rewards repeat customers with discounts on future services or exclusive offers.
- Online Booking Incentives: Encouraging appointments through their website (if available) with a small discount.
- Referral Bonuses: Offering a credit or discount to existing customers who refer new clients to the shop.
- Warranty on Services: Standing behind their work with a warranty on parts and labor, which, while standard for quality shops, serves as a significant trust-builder and promotional assurance.
To ascertain any current promotions or special offers, the most direct and effective approach is to contact Ambassador Auto Care, Llc directly. You can reach them at (520) 882-9500 or +1 520-882-9500. Their friendly and transparent communication style, as noted by customers, suggests they will be happy to discuss any available deals or provide detailed quotes for your specific automotive needs. Their strong reputation for fairness and quality service, even without advertised promotions, indicates that customers can expect excellent value for their investment in car care.
Ambassador Auto Care, Llc Photos
Ambassador Auto Care, Llc Location
Ambassador Auto Care, Llc Customer Reviews
Rodney Holland owns the shop and he’s very fair priced, he’s fair at fixing what you’re asking to fix and not adding anything to it but he does let you know what else is needing to be done to your car instead of doing it and then charging for it
Jan 28, 2025 · Kelli Hartley
A pleasant surprise. Halfway through my cross country road trip, I needed service on my van. Was welcomed first thing on a Saturday and enjoyed great conversation with the owner and his father the two hours during top notch, affordable oil change/transmission fluid drain & refill. 10/10. Would come again if I didn't live in NY! Thank you!
Jun 23, 2018 · Jacob B
I would avoid this place, especially if you are a young woman college student who has little to no knowledge of cars. I decided to take my car to Ambassador Auto Care, Llc when my car decided not to turn on. I figured it was the starter, so I called different auto shops in Tucson to find the most affordable place. It happened that Ambassador was the cheapest option for me. I regret making this decision, and I should have spent a little more money on better car service. The issue with Ambassador did not come until after he replaced the starter. I went to pick up my car, and as I drove it home, there were two instances where it would not go past 10 mph. So, it was driving fine, but then it would not accelerate. I went back to Ambassador and told Rodney what was happening. He said that was weird because someone drove it earlier that day, and it was fine. It made me wonder how long they had driven it because, after a minute of my drive, I started to experience the issue. Rodney said he was going to look at my car first thing in the morning, but I never received a phone call the next day. Fortunately, I only really needed my car during the weekend, so I wasn’t too worried. I had to call him 2 days later and get an update about my car, but he said that he was still trying to figure out the problem. He called me the next day after I called him, and he said that my pedal sensor was broken. I was really confused because he replaced my starter, and now my pedal sensor is broken. So I asked him how that happens, and he said sometimes it just happens. He also repeatedly said that he did not touch any wires or other car parts when he was replacing the starter. I wasn’t very convinced of this, so I called other mechanics to verify this- and all of them said that considering my car, there was no way that he could have replaced my starter without touching other car parts. They told me he probably didn’t mean to damage something, but sometimes it happens when you replace the starter. So, I told Rodney I wanted to see how he replaced the starter. So, later that day, I go, and he is describing how he replaced the starter. I told him that I was going to take my car somewhere else because I didn’t trust him with my car. I asked him if my car was still not accelerating past 10 mph, and he said yes. So I wanted to see if it was doing that because if it was, then I would have paid for a tow truck to take my car somewhere else. So, we’re about to take my car around the block to find out my car battery died!! He did jump-start my car. We drove it around and had no issue. I drove it 20 minutes to Costco and back home with no issue. I drove my car the next day for 30 minutes, and everything was running fine. I doubt that a sensor pedal would get fixed on its own, so I’m confused about what exactly he was charging me for since he was charging me $370 + $70 for his service for a non-existing problem. For anyone considering this place, I would suggest spending a little more for a better auto shop because, in the long run, it will save you money and time.
Nov 03, 2023 · Areli Ramos
I have used many mechanics and the bottom line is of you’re there ( at any mechanic shop) chances are it’s not a good thing.. it’s emotional and frustrating to not be able to be in control. I also feel like there’s a level of being taken advantage of. Ambassador has always made me feel like they are by the book and honest. I believe in, good things take time and fastest is not always better. I personally have become a loyal customer and feel the work is done well and honored by the shop!
Sep 14, 2023 · john sweeden
While I can't speak of the auto work done here, I can speak of Rodney Holland's character. In my experience, he's a stellar guy! We recently dropped off a U-Haul to his location; just as we are about to drive off, Rodney brought us our son's wallet that was loaded with cash. No one even knew that the wallet was lost at this point, until Rodney brought it to us, we realized our son must have left it under the seat. A small miracle! Rodney is friendly, personable, informative, and above all else, HONEST! Thanks again, Rodney!!
Jun 15, 2023 · Callyope Coleman
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