AJ's Auto Service

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  • Intro
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  • Location
  • Reviews
  • +1 702-567-6767
  • www.ajsautoservice.com
  • 920 Wigwam Pkwy, Henderson, NV 89014, USA

Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed

AJ's Auto Service Introduce

AJ's Auto Service, situated at 920 Wigwam Pkwy, Henderson, NV 89014, is a local auto repair station that caters to vehicle owners in the Henderson area. As an establishment operating within the "Auto Repair Stations" category, AJ's Auto Service is positioned to provide various services related to vehicle maintenance and repair. Based on customer feedback available online, it is possible to provide an objective introduction to what potential clients might expect from this particular establishment.

Regarding the environment at AJ's Auto Service, specific details about the physical appearance of the shop are not explicitly detailed in the provided reviews. However, the nature of the feedback suggests that the focus is less on a luxurious waiting area and more on the technical competence of the mechanic. As with many independent auto repair shops, the primary environment is the garage itself, where diagnostic and repair work is performed. Customers are likely to interact with staff primarily over the phone for initial inquiries and scheduling, and then in person during vehicle drop-off and pickup.

The services offered by AJ's Auto Service likely encompass a range of general automotive repairs and maintenance tasks. While the reviews don't specify every service provided, the general context of an "Auto Repair Station" implies capabilities for various vehicle issues. One review mentions a customer inquiring about a diesel truck, an F450, suggesting that AJ's Auto Service may handle larger vehicles or at least receives inquiries for them. However, it's crucial to note that while they might technically be able to work on a broad spectrum of vehicles, the capacity and scheduling might be a significant factor, as will be discussed under "features." Customers seeking services from AJ's should ideally be prepared to clearly articulate their vehicle's make, model, year, and the nature of the problem when contacting the shop.

The features of AJ's Auto Service, based on customer experiences, present a somewhat nuanced picture. On the one hand, there is a prevailing sentiment among some customers that AJ himself is a competent and honest mechanic. This is a significant positive in the auto repair industry, where trust is paramount. Recommendations from other automotive entities, such as Findlay Lincoln, also hint at a certain level of recognized capability. However, the most prominent feature, or perhaps challenge, highlighted in the reviews relates to scheduling and urgency of service. One customer experienced a response that made them feel "put out" simply when trying to schedule an appointment, suggesting that the initial phone interaction might not always be as smooth or accommodating as some customers might desire. Another customer was quoted a repair date six weeks later for an F450 diesel truck, indicating a significant lead time for service. This suggests that AJ's Auto Service might be particularly busy, operating with a high demand, or perhaps has limited capacity. This extended wait time is a crucial consideration for potential clients: AJ's is described as "not the working man’s or woman’s mechanic" if urgency is a factor. Instead, it is portrayed as suitable for those who can either continue to drive their vehicle for several weeks with the existing issue or have access to a second vehicle during the repair period. Therefore, a key characteristic of AJ's Auto Service appears to be a trade-off between the perceived quality and honesty of the repair work and the potential for long wait times for an appointment. Their strength seems to lie in providing good, reliable work for those who are not in a hurry, rather than offering immediate, urgent repairs.

Regarding promotional information, there is no explicit marketing or special offers mentioned in the provided customer reviews. As an established local business, AJ's Auto Service likely relies on its reputation and word-of-mouth referrals, possibly from other businesses like Findlay Lincoln, rather than extensive promotional campaigns. Given the reported long wait times, it is plausible that the shop has a steady stream of business and may not actively need to run promotions to attract customers. Potential clients interested in services from AJ's Auto Service would need to contact them directly by phone at (702) 567-6767 or +1 702-567-6767 to inquire about availability, pricing, and specific services for their vehicle. Any "promotional" aspect would likely be the promise of honest and competent work, as implied by positive comments about AJ's integrity, rather than discounted services or rapid turnaround times. It would be advisable for prospective customers to call well in advance of their anticipated repair needs to secure an appointment.

In summary, AJ's Auto Service in Henderson, NV, appears to be an auto repair station characterized by a reputation for competent and honest mechanical work. However, prospective customers should be aware that the process of scheduling an appointment might require patience, and there could be significant wait times before a vehicle can be serviced. It is particularly suited for individuals whose vehicle issues are not time-sensitive and who prioritize reliable work over immediate availability. For urgent repairs, customers may need to explore other options. For those who can plan ahead, AJ's Auto Service offers a potentially trustworthy option for vehicle maintenance and repair in the Henderson area.

AJ's Auto Service Photos

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AJ's Auto Service Location

AJ's Auto Service Customer Reviews

This guy acted so put out that I was calling, I didn't even finish trying to set an appointment. How hard is it to make an appointment? Here's how it goes... - What's the year and model of the vehicle? - And what is going on? - Sure, we can definitely get you in for an appointment. - Here are a few available days.. .. .. .. what works best for you? - Great, we'll see you then. Why is it so difficult to find a shop you can trust these days, and that has someone with a minimum of 3 ounces of tact answering the phone?

Feb 13, 2025 · M M

Recommended by Findlay Lincoln as they didn’t work on diesel trucks. AJ did not work on my F450 diesel as he gave me a date SIX WEEKS LATER. I’m sure he does good work - most his ratings are very good and in speaking with him he seems to be an honest and competent mechanic. However, he is not the person to go to if you need your vehicle back on the road with any urgency. He is the kind of mechanic you make an appointment with when whatever issue you have still allows you to either drive the vehicle for several weeks until your appointment OR you have a second similar vehicle you can use instead. In short, AJ’s is not the working man’s or woman’s mechanic. I’m sure he does great work but you better not be in a hurry to get your vehicle repaired.

Dec 01, 2024 · oompsta Fiems

I have a 1994 diesel that 8 other mechanics refused to look at. AJ's was the only place willing to take a look at it. I had a starting problem, and had replaced the fuel injector pump with what I later figured out to be faulty. As I was priming the pump, the starter died. Replaced that, but then my engine ran like garbage because of the faulty pump. This is when I brought the truck to get the pump timed because it was misfiring. Unfortunately, because of the weird circumstances, AJ's misdiagnosed the problem as a worn out engine. (Very understandable because of the results they received when testing the truck as the engine has no computer and is purely mechanical) Because I wasn't about to give up on my truck I went back through and swapped my old injector pump back onto the truck, and because I had already replaced the starter, I had no more issue with the truck being hard to start, the cylinders were all heating up like they should and it ran buttery smooth. So it turned out that my starter had been getting too tired to turn the engine over fast enough to start, and the rebuilt fuel injector pump was faulty which led to the misdiagnosis. Anyways, AJ's customer service was wonderful and wasn't pushy, and made everything right in this series of unfortunate events when I went back and told them what had happened.

Aug 25, 2023 · Mark Lystrup

They diagnosed CEL light on my F350 and fixed the truck quickly. Especially, since they had to fix Gaudin Ford’s poor and unethical maintenance repair. Gaudin used wood screws to assemble the DEF Sending / Heater Assembly Unit. Gaudin had also crushed the vent assembly to the unit.

Aug 07, 2024 · C B

Stop by 2 see the man. All he did was complain to me about where I parked that he didn't have time to do the work and that he was gonna be closed for 2 weeks. Maybe a good mechanic. But it's a joke if you can't get the work done. I would not recommend this guy.

Dec 04, 2024 · Mike Roy