AGP Turbochargers Inc

AGP Turbochargers Inc, situated at 1930 E 3rd St #12, Tempe, AZ 85288, USA, operates within the broader "Auto Repair Stations" platform category, though its specialization lies in the highly technical field of turbochargers and forced induction systems. This establishment caters to a niche market of automotive enthusiasts, performance tuners, and potentially commercial vehicle owners seeking enhanced engine performance or specialized turbo repair and replacement. While they are recognized for their deep technical knowledge and product quality, recent customer experiences indicate a mixed track record regarding customer service and communication. For direct inquiries, AGP Turbochargers Inc can be reached at (480) 401-1515 or via mobile at +1 480-401-1515.

The environment at AGP Turbochargers Inc appears to be a specialized workshop focused on precision engineering and performance tuning. The positive review highlights interactions with "a great group of guys" who were "very knowledgeable and polite," suggesting a professional and expert-driven atmosphere within the shop. The mention of a "dyno tuner" and the intricacies of turbo sizing and spool-up times indicate a highly technical environment where detailed discussions about engine performance are common. This type of facility would typically feature specialized equipment for turbocharger assembly, balancing, and testing, as well as tools for custom fabrication and welding. The negative review, however, points to significant issues with communication, such as not answering the phone or returning calls, which can lead to frustration and a perception of a disorganized front office, despite the potential quality of the technical work. This creates a dichotomy in the perceived environment: technically proficient in the workshop but potentially lacking in customer-facing operations. The location on E 3rd St, likely within an industrial or commercial park, is typical for specialized automotive performance shops that require dedicated space for their intricate work.

AGP Turbochargers Inc primarily offers services and goods related to turbochargers and high-performance engine components. Their core business revolves around selling new turbochargers, custom-building turbos tailored to specific vehicle needs, and potentially rebuilding or repairing existing units. The positive review explicitly mentions "AGP turbo made even more power" and their ability to ensure "the correct sized housing, which made the new AGP turbo spool up 1000rpm sooner," demonstrating their expertise in optimizing turbo performance for specific applications. This indicates their provision of customized turbo solutions, not just off-the-shelf products. They likely carry a range of turbocharger brands, including their own custom-built units, and related performance parts such as intercoolers, exhaust manifolds, wastegates, blow-off valves, and engine management systems. While categorized under "Auto Repair Stations," their services are highly specialized, focusing on performance upgrades rather than general vehicle maintenance. The customer who "Had a turbo fail on a Cummins they built" confirms their involvement in building or supplying turbos for diverse applications, including diesel engines, highlighting their versatility in the forced induction market.

The key features of AGP Turbochargers Inc are their in-depth technical expertise in turbocharger design and performance, and their capability for custom fabrication. The positive review extensively praises the "welder and turbo builder" for "fantastic work," indicating a high level of craftsmanship and precision in their manufacturing and assembly processes. Their ability to deliver a turbo that not only made more power but also spooled up significantly faster than a competitor's, despite being slightly smaller, speaks volumes about their engineering acumen and understanding of turbo dynamics. This technical proficiency is a major draw for enthusiasts and professionals seeking specific performance gains. However, a critical counterpoint to these strengths is the inconsistent customer service and communication, as detailed in the negative review. The inability to get a response via phone or obtain pricing without a login, even for dealers, is a significant barrier for customers and detracts from an otherwise strong technical offering. This suggests a disconnect between their technical capabilities and their operational customer support, which is a crucial feature for any business. The willingness to "cut ties" instead of addressing service issues, as mentioned in the update, indicates a challenge in their customer retention strategies.

Specific promotional information for AGP Turbochargers Inc is not directly provided in the reviews. However, in the high-performance automotive parts market, businesses like AGP often rely on word-of-mouth within enthusiast communities, showcasing dyno results, and participating in online forums or social media to promote their products. Given the detailed technical feedback in the positive review, it is likely they leverage performance metrics and customer testimonials that highlight power gains and improved responsiveness to attract new clients. For potential customers, including dealers, the lack of accessible pricing information without logging in, as mentioned in the negative review, could be a hurdle. Businesses in this sector may offer introductory discounts on custom builds, package deals for turbo kits, or specialized tuning services when purchasing their turbos. They might also run limited-time sales on specific turbo models or components. Local users in Tempe and the surrounding Phoenix metropolitan area who are interested in turbocharger upgrades or repairs are advised to contact AGP Turbochargers Inc directly at (480) 401-1515 or +1 480-401-1515 to inquire about their product range, custom build options, pricing structures, and any current promotions. It is important to note the mixed reviews regarding communication when reaching out to them.