Affordable Auto Body LLC

(6 reviews)

Auto Repair StationsWest VirginiaRoane CountySpencerGoff Run Road

Roane County . West Virginia

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Operating Hours

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Affordable Auto Body LLC Introduce

Welcome to Affordable Auto Body LLC, your local Auto Repair Station located at 250 Goff Run Rd in Spencer, West Virginia. As a part of the Auto Repair Stations category, we aim to provide auto body repair services to the local community. While specific details about the environment of Affordable Auto Body LLC are not extensively available online, it is reasonable to expect a standard auto body shop equipped to handle collision repairs, dent removal, painting, and other related services.

Based on the limited information available, primarily from a single, lengthy customer review, providing a comprehensive overview of the services offered by Affordable Auto Body LLC is challenging. However, we can infer that their services likely include:

  • Collision Repair: As an auto body shop, a primary service would be repairing vehicles that have been damaged in accidents. This includes structural repairs, panel replacement, and other bodywork.
  • Painting Services: To restore the appearance of vehicles after body repairs, painting services to match the original finish are typically offered.
  • Potentially Insurance Claim Assistance: The review mentions waiting on insurance, suggesting that Affordable Auto Body LLC may work with insurance companies to process claims related to vehicle damage.

Due to the limited and overwhelmingly negative feedback available in the provided review, it is difficult to objectively highlight positive features of Affordable Auto Body LLC. Instead, it is crucial to focus on the issues raised by the customer to provide a balanced and objective introduction, as per the instructions.

The primary feature that emerges from the review is a significant concern regarding:

  • Extended Repair Times: The customer reported their vehicle being at the shop for almost two months, with substantial delays and unmet deadlines.
  • Communication Issues: The review details instances of unanswered phone calls, a lack of proactive updates, and what the customer perceived as unprofessional communication and excuses for the delays.
  • Customer Service Concerns: The overall tone of the review expresses a strong dissatisfaction with the level of customer care, with the customer feeling that their vehicle was put on the back burner and their inquiries were not adequately addressed.
  • Potential Discrepancies in Information: The customer mentioned conflicting information regarding the insurance process and the commencement of repairs.
  • Lack of Responsiveness: The unanswered phone calls, even when the customer was explicitly told to call, raise concerns about the shop's responsiveness to customer inquiries.

The single detailed review paints a concerning picture of the customer's experience with Affordable Auto Body LLC. The extended delays, perceived lack of communication and professionalism, and the feeling of being deprioritized are significant issues raised by this customer. It is important for local users to be aware of this feedback when considering Affordable Auto Body LLC for their auto body repair needs.

It is also noted in the review that the customer had heard from others about negative reviews being "magically gone," although this cannot be independently verified. However, the persistence of this detailed negative review suggests that at least some critical feedback remains accessible.

Promotional Information:

No promotional information is available in the provided customer review. Local users would need to contact Affordable Auto Body LLC directly to inquire about any potential discounts, special offers, or the pricing of their services. Given the issues raised in the review regarding communication, it would be advisable to seek clear and detailed information about repair timelines and costs upfront.

Located at 250 Goff Run Rd in Spencer, WV, Affordable Auto Body LLC can be contacted at (304) 927-5322 or +1 304-927-5322. Local users seeking auto body repair services in Spencer, WV, should consider the detailed feedback provided in the available review regarding extended repair times, communication challenges, and customer service concerns when making their decision. It would be prudent to have a thorough discussion about the repair process, expected timelines, and communication protocols before entrusting your vehicle to this shop.

For residents of Spencer, WV, in need of auto body repairs, Affordable Auto Body LLC is an option to consider. However, the significant issues highlighted in the customer review regarding lengthy delays and poor communication should be taken into account. It is recommended to contact them directly to get a clear understanding of their current processes and to address any concerns you may have based on the available feedback. Ensuring clear communication and realistic timelines for repairs would be advisable.

In conclusion, Affordable Auto Body LLC in Spencer, WV, is a local Auto Repair Station offering auto body services. However, a detailed customer review raises significant concerns about extended repair times, communication issues, and customer service. Local users should carefully consider this feedback and engage in thorough communication with the shop regarding timelines and expectations before entrusting their vehicle for repairs. No promotional information was available in the provided data.

Affordable Auto Body LLC Location

Affordable Auto Body LLC Customer Reviews

They have had my car for almost 2 months at first they were waiting on insurance and a part to come in spoke to insurance and they said they were waiting on them fine whatever I waited patiently. Three weeks ago I was told even though they haven’t got the part that she would start working on it and do what she could till the piece arrived . Next Wednesday comes and they finally get the piece so they said it would be done by last Wednesday. So I call again. They say this week. So I wait. Still don’t have my car.. They told me I would have it DEFINITELY by today. Called last night and they said “they are still putting it together, we are going to try and get it painted by tomorrow” more excuses something like “we have Christmas too”, which if it was day of or day after Christmas I would totally understand but it’s not and they’ve had my car for A MONTH if not longer now and have said they “would start working on it” since end of November. The cherry on the cake she told us to call today, and Check, it is currently 10:44 and all my calls have gone unanswered they are completely unprofessional and it does not take waiting A month and three weeks to fix the bit of damage they do not care about their customers and put them on the back burner all while making up excuses. Before publishing this review I wanted to make sure I gave them a chance to answer the phone. It rang once and went straight to voicemail. So not only has she been unprofessional but rude as well. So here’s to caring about your customers. Let’s hope they don’t delete this because I’ve asked around and many people have said they left bad reviews but magically they’re gone.

Dec 24, 2024 · Mary Hogan

They have had my car for almost 2 months at first they were waiting on insurance and a part to come in spoke to insurance and they said they were waiting on them fine whatever I waited patiently. Three weeks ago I was told even though they haven’t got the part that she would start working on it and do what she could till the piece arrived . Next Wednesday comes and they finally get the piece so they said it would be done by last Wednesday. So I call again. They say this week. So I wait. Still don’t have my car.. They told me I would have it DEFINITELY by today. Called last night and they said “they are still putting it together, we are going to try and get it painted by tomorrow” more excuses something like “we have Christmas too”, which if it was day of or day after Christmas I would totally understand but it’s not and they’ve had my car for A MONTH if not longer now and have said they “would start working on it” since end of November. The cherry on the cake she told us to call today, and Check, it is currently 10:44 and all my calls have gone unanswered they are completely unprofessional and it does not take waiting A month and three weeks to fix the bit of damage they do not care about their customers and put them on the back burner all while making up excuses. Before publishing this review I wanted to make sure I gave them a chance to answer the phone. It rang once and went straight to voicemail. So not only has she been unprofessional but rude as well. So here’s to caring about your customers. Let’s hope they don’t delete this because I’ve asked around and many people have said they left bad reviews but magically they’re gone.

Dec 24, 2024 · Mary Hogan

Best place around to get your vehicle fixed after an accident. Very hard workers, easy to get to, and very helpful.

Jun 14, 2022 · Carla Hicks

Best place around to get your vehicle fixed after an accident. Very hard workers, easy to get to, and very helpful.

Jun 14, 2022 · Carla Hicks

Dec 26, 2024 · Cole McCune

Dec 26, 2024 · Cole McCune

Apr 07, 2022 · Mark Griffin

Apr 07, 2022 · Mark Griffin

May 19, 2019 · Crissy

May 19, 2019 · Crissy