AF&T Auto Parts & Salvage

Waited 15 minutes on hold for them to pick up the phone, still never picked up. Hire a secretary or take a message, it's not that hard.

Dec 09, 2024 · Wyatt Kemp

I called them to see if they had any of the vehicle I needed within the year range I needed. The guy on the phone says yes we have 5 maybe 6 of those in the yard. The next day I drove out and they had 0 of the vehicle I needed.

Sep 26, 2024 · Adam Morrison

Called and waited on hold 3 times for over 10mins each time. Each time someone answered I told them what I needed and they would say “hold on” then place me back on hold. The last time the person just hung up on me after I told him what I wanted. If this is how they treat customers I would advise just to move on to the next number you’re about to call.

Mar 30, 2023 · J D

Only salvage yard in Montana that had the tire and wheel I needed for my sienna. Had to find it and take it off myself, but they had what I needed. The price was fair.

Aug 26, 2024 · Chandler Sendek

Very very rude....Drove by today and saw a truck I wanted to look at for a headache rack and bumper. Walked in to talk to someone about the truck. After a minute or so standing there I asked if I could talk to someone about the truck. The guy very rudely replied "the one your not supposed to be walking around". I responded "I'm sorry I didn't see a sign saying that I couldn't walk around those vehicles. Then he responded with "I should have a sign advertising where people should go on private property". At that point I wasn't going to put up with a person or company acting like that to me. As I was walking out I heard him yelling about he's tired of telling people this or that. I've always had the best interactions with AF&T but not today. So thanks for the help before but I won't recommend again until something gets done with the current customer service please let me know when professionals start working there so I can come back. Thank you.

Jun 20, 2022 · Kenneth Ridgway