Advance Auto Parts

For residents of Kingsport, TN, in need of reliable auto parts and dependable service, Advance Auto Parts at 4646 W Stone Dr, Kingsport, TN 37660, USA, stands as a prime destination. Categorized under "Auto Repair Stations" on various platforms, this particular Advance Auto Parts location goes beyond simply selling parts; it provides essential services and support to empower local users in their vehicle maintenance and repair endeavors. You can reach them directly at (423) 245-7770 or via mobile at +1 423-245-7770.

The Advance Auto Parts store in Kingsport is designed to be easily accessible and navigable for customers. Like most Advance Auto Parts locations, you can expect a well-organized retail space with clearly marked sections for different categories of auto parts and accessories. The layout is typically structured to allow customers to quickly find what they need, whether it's a specific replacement part for a complex repair or a common maintenance item like oil or wiper blades. The store is likely to have ample parking, ensuring a convenient experience for those driving in. While specific details about the interior aesthetics of this exact location are not extensively detailed online, Advance Auto Parts generally strives for a clean, well-lit, and professional environment that encourages efficient shopping and Browse. The focus is on providing a practical and functional space where customers can efficiently locate and purchase the items necessary for their automotive needs.

Advance Auto Parts is much more than just a retail outlet; it functions as a comprehensive resource for both professional mechanics and DIY enthusiasts. Under the "Auto Repair Stations" platform category, it effectively caters to the needs of vehicle owners by providing not only parts for sale but also valuable services that support the repair process. The range of services available at this Kingsport location is designed to assist customers at various stages of their vehicle care. These include:

• Free Battery Testing and Installation: If you're unsure about your car battery's health, the store offers free testing. Should you need a new one, they also provide free installation for most vehicles when you purchase a battery from them.
• Battery and Oil Recycling: Demonstrating a commitment to environmental responsibility, Advance Auto Parts provides free recycling services for used car batteries and motor/gear oil, ensuring these hazardous materials are disposed of properly.
• Starter and Alternator Testing: To help diagnose common electrical issues, the store offers free testing of starters and alternators, both on and off your vehicle. This can be invaluable in identifying the root cause of starting or charging problems.
• Free OBD-II Code Scanning: For vehicles equipped with OBD-II systems (generally 1996 and newer), the store offers free code scanning. This service helps customers identify check engine light issues and provides a starting point for diagnosing potential problems. While they scan the codes, they can also help direct you to a local technician if further diagnostics or repairs are needed.
• Free Loaner Tool Program: For those tackling repairs themselves, the loaner tool program is a significant benefit. Customers can borrow specialized tools with a refundable deposit, saving them the expense of purchasing tools they might only use once.
• Free Wiper Blade Installation: When you purchase new wiper blades, the team can install them for you at no additional charge, ensuring proper fit and function for clear visibility.
• Same-Day Pickup and Home Delivery: For added convenience, customers can order parts online or through the mobile app and pick them up in-store with Advance Same Day® curbside or in-store pickup, often ready in as little as 30 minutes. In situations where getting to the store isn't feasible, Advance Same Day® home delivery is available for select locations, bringing the needed parts directly to your door.

Beyond these services, the store stocks a wide array of auto parts and accessories from leading brands, including but not limited to, brake pads and rotors, oil filters, batteries, alternators, water pumps, starters, and various fluids and additives. They cater to a broad spectrum of vehicle makes and models, and their inventory extends to performance parts, lawn and garden equipment parts, marine and RV parts, and motorcycle and ATV components.

The customer reviews highlight a key feature of this specific Advance Auto Parts location: its knowledgeable and helpful staff. A recurring theme in customer feedback is the willingness of employees to "go the extra" mile. For instance, a customer restoring an old truck specifically praised "Jay" for being "super helpful and knowledgeable," and for being "very professional, but also very personable." This speaks to the emphasis Advance Auto Parts places on customer service and providing expert advice, which is crucial for individuals undertaking their own vehicle repairs or those seeking guidance on the right parts. The ability of the staff to answer questions, guide customers through their purchase, and even inspire additional purchases (like the LED headlights and exhaust system mentioned in the review) demonstrates a proactive and engaging approach to customer interaction. This personalized assistance, coupled with the array of free in-store services, sets Advance Auto Parts apart as a valuable resource for the Kingsport community, fostering a sense of trust and reliability among its clientele.

Advance Auto Parts regularly offers various promotions and deals to provide value to its customers. While specific, time-sensitive promotions may vary, customers can typically find opportunities to save. Common promotions include discounts on bundled items, such as oil and filter combinations, or savings on specific product categories like brake components (e.g., "Save 15% Instantly on any Carquest brake pads & 2 rotors"). They also frequently run coupon codes for percentages off orders, often with higher savings for larger purchases (e.g., "Take 20% off Orders $100+"). Seasonal sales events, like Memorial Day savings, are also common. Customers are encouraged to check the official Advance Auto Parts website, sign up for their Speed Perks Rewards program for exclusive discounts and gas savings at participating Shell stations, and explore coupon websites like Groupon for current deals. These promotions, combined with their free in-store services, aim to make car maintenance and repair more affordable and accessible for everyone.